Holy Stone Reviews 

Fast delivery, everything alright, thank you very much

4 OEM batteries that came with 2 drones, had limited hours of usage, were always charged with the OEM chargers supplied, but all 4 batteries are now too swollen to insert/remove and of course should not be used anyway. I reached out to HolyStone "Support" and my inquiry was not even acknowledged.

Hatte Anfangsschwierigkeiten mit einer HS 175D, die aber vom Kundendienst vollkommen und professionell erledigt wurden. Hier ein Dank an Brenda.
Ich habe diese Drohne dann auf eine HS 720G getauscht. Die Videoaufnahmen waren zwar deutlich besser, aber die versprochene Reichweite von einem Km werden absolut nicht gehalten. Und dieses Wochenende hat sie leider bei einer Entfernung von nicht mehr als 500m die Verbindung verloren. Alles auf dem Display am Handy und der Fernbedienung war rot und hat geblinkt und gepiepst und sie war nicht mehr wieder gesehen. Habe noch einige Minuten versucht sie zu orten. Leider ergebnislos. Nun bin ich am überlegen, ob ich nicht eine vom bekannten Marktführer nehme......

Hallo Holy Stone Team,

vielen Dank für Eure Rückmeldung auf meine Bewertung. Ich habe mich, wie von Ihnen vorgeschlagen, bereits direkt per E-Mail an Ihren Kundensupport gewendet.

Leider habe ich bisher noch keine Rückmeldung oder Antwort auf meine E-Mail erhalten. Ich würde mich freuen, wenn Sie mein Anliegen prüfen und sich kurzfristig bei mir melden könnten.

Viele Grüße,

Christoph

Sent the wrong propellers, but handled it amazingly. Immediate apology, full refund, and told me not to worry about shipping the wrong items back. Great customer support!

The company has great customer service and they resolved my issues promptly. I'm great full and satisfied. Thank you

easy buy good price and stuff looks high quality

Ordered 22 July, still waiting. Terrible service.

U sent me the wrong charger I order what your website told me was a match waited 2weeks for the wrong charger and now I still cannot fly drone so now I have to send back to u and wait another 2 weeks to get charger

The item I ordered arrive sooner than expected

Drone does not calibrate well and always drifts no matter how much you try to fix it
even with no wind. It is crap. Eventually the terrible calibrations caused it to fly into a wall and the drone arm broke and I had to buy a whole new arm assembly.

I bought that and they didn't send instructions or include any pre-buying warning that replacing it would require soldering (yes you heard me right... soldering the wires onto the internals of the unit).

Terrible Chinese crap that I would never recommend to anyone ever. Honestly I wish I could return the whole thing.

Great product. Very detailed product descriptions. Fast shipping. Will purchase from again!

I have my HS200 since 2016. It works great in perfect conditions. I needed a new transmiter; I was very happy Hoy Stone still have it. Now is in my hands just in 10 days. TKS

It took awhile to get my batters as always holy stone delivers. Even though most of the drones I have purchased have been low quality holy stone has always been there to help anyway the can. If they have a really good drone I wish they would send it to me to try and change the way I think of them I won't buy a new one I'm afraid of it flying away and loosing it. A good drone won't do that. Thank you again holy stone for always having the best service and always for reaching out your are the best in that area I think. Ha a good day my friend.

The part I ordered was perfect condition and in good packaging. The only gripe I have is that it took for freaking forever to get it. It would also be great if it were just plug and play. Having to solder the wires to the boards isn’t easy. I’m a sheet metal worker not an electrician. I wasn’t able to solder directly to the boards due to the silicone covering the place to be soldered. I stripped the tiny wires back and connected them, then I put heat shrink on and stuffed them back in the body. All in all the shipping sucks but I’m back flying now. Thanks

I bought this drone, and after using it for the second time, the front left motor failed. I ordered a replacement motor and installed it. However, after the installation, during the test flight, the rear right motor failed after only one minute of flying.
Now I would have to order another replacement motor, but I won't. I'd rather throw this drone away and buy a better brand instead.
I hope Holy Stone improves the quality of its products in the future. After all, drones are generally expected to fly for more than one minute without staging a mechanical protest.

Good Produkt. Good Service. Quick Delivery

The company Holy stone has very great customer service. When I ŵould send in a problem, Holy stone responded with in a ten hour window.

I received prompt service for my order and timely delivery. I didn't encounter any problems.