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Howdens - Basildon Reviews 

137
•
TrustScore 4.5 uit 5

4,7

Units 29 - 31, Yardley Business Park, Luckyn Lane, SS14 3GL Essex, East Anglia, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic customer service and support from start to finish with Steve at Basildon Howdens. He came out measured our kitchen, came up with a perfect design that optimised all the space including items... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful very knowledgeable and took care of me being a new trade customer . Always willing to help . Purchased Howdens own brand oven very impressed . I had an independent person collect item fro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie at Howdens in Basildon was so helpful and patient with us. She made the experience so much easier. Nothing was too much trouble. Would highly recommend.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always a great experience with friendly staff including warehouse, trade counter, designers and management. It's not all about the sale with Basildon howden as you can have a chat ask advice or even a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel
  2. ook in
  3. Deurenleverancier
  4. Keukenwinkel
  5. Slaapkamermeubilair winkel
  6. Vloerenwinkel

Geschreven door het bedrijf

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Geschreven door het bedrijf

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contactgegevens

  • Units 29 - 31, Yardley Business Park, Luckyn Lane, SS14 3GL, Essex, East Anglia, Verenigd Koninkrijk

  • 1268272340

4,7

Uitstekend

TrustScore 4.5 uit 5

137 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(137)

8.652 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Steve - Basildon / Fantastic Customer Service

Fantastic customer service and support from start to finish with Steve at Basildon Howdens. He came out measured our kitchen, came up with a perfect design that optimised all the space including items we wanted hidden such as bin and washing machine. He supported us whilst our builder was building the kitchen and any issues or damaged items were fixed immediately. Nothing was too much for Steve, so much so we have continued to work with him to finish other areas in our house such as our interior doors, skirting and glass stair rail. We cannot thank him enough from start to finish. Thank you so much, you made the experience of completing our first home just that bit sweeter - Ross and Aimee

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Howdens - Basildon

Good morning, Thanks for reviewing our Howdens - Basildon depot. Have a great day. Many Thanks, Alexandra

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience, customer service was a highlight and a good product.

15 oktober 2026
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Antwoord van Howdens - Basildon

Good morning, Thank you for taking the time to leave this review. Take care and have a lovely day. Many Thanks, Alexandra

Beoordeeld met 5 van de 5 sterren

Katie at Howdens in Basildon was so…

Katie at Howdens in Basildon was so helpful and patient with us. She made the experience so much easier. Nothing was too much trouble. Would highly recommend.

14 oktober 2026
Review zonder uitnodiging
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Antwoord van Howdens - Basildon

Hello Cheryl,

Thank you for your kind words about your experience with Katie at Howdens in Basildon.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Very helpful

25 september 2026
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Antwoord van Howdens - Basildon

Hello John,

Thank you for your positive feedback and for taking the time to share your experience.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Great products

Great products, superb serive ,,& a friendly bunch ,,
Even the team I met at the EXCEL Show 2 wks ago,& I was wearing the latest ,Howden Teeshirt .

21 september 2026
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Antwoord van Howdens - Basildon

Hello WROXHAM WINDOWS & DOORS, Thanks for leaving this 5 star review for the Howdens - Basildon depot! Many Thanks, Alexandra

Beoordeeld met 5 van de 5 sterren

Very helpful very knowledgeable and…

Very helpful very knowledgeable and took care of me being a new trade customer . Always willing to help . Purchased Howdens own brand oven very impressed . I had an independent person collect item from their Basildon store , helped load the item into the car. Would recommend to any new start up or established contractors

11 september 2026
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Antwoord van Howdens - Basildon

Hello Paul,

Thank you for your kind words and for sharing your positive experience with us at Howdens Basildon.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

The staff were very helpful as we were…

The staff were very helpful as we were working in Enfield they sorted our query in Basildon so we could just go and do the job and not have to run around looking for bits

19 augustus 2026
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Antwoord van Howdens - Basildon

Hello Michael John,

Thank you for your kind review.
Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Easy order

Easy to order any thing wrong instant replacement

3 augustus 2026
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Antwoord van Howdens - Basildon

Hello Simon,

Thank you for your feedback and for highlighting the ease of ordering and our instant replacement service.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient

28 juli 2026
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Antwoord van Howdens - Basildon

Hello Barry Stephen,

Thank you for your feedback and for rating us 5 stars.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Always a great experience

Always a great experience with friendly staff including warehouse, trade counter, designers and management. It's not all about the sale with Basildon howden as you can have a chat ask advice or even a bit of banter. Top marks from OddJobRob.

29 juli 2026
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Antwoord van Howdens - Basildon

Hello Robert,

Thank you for your kind words and for recognising our team's efforts at Howdens Basildon.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Fantastic Manager Steve Day

Overall the experience with Howdens was positive. However, if I was doing the review purely on the kitchen designer, I would mark it one star as caused a huge problem with his lack of responses to emails.
But then Steve Day came along and made it more than a five star review. He understood what the problem was and did everything within his power to get us the kitchen we had hoped for. He was always polite, nothing was too much trouble and came back on a few occasions.

I have no hesitation in recommending Howdens based on how Steve runs his store. A true professional and gentleman.

Thank you so much Steve from Brian

14 november 2025
Review zonder uitnodiging
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Antwoord van Howdens - Basildon

Hello Brian,

Thank you for sharing your feedback. We are pleased to hear that Steve was able to resolve the issues you faced and provide you with the service you expected.

Thanks

Zara

Beoordeeld met 5 van de 5 sterren

Usual excellent service and helpfulness

Usual excellent service and helpfulness

1 juli 2026
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Antwoord van Howdens - Basildon

Hello Carl,

Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you received excellent service and found our team helpful.

Best wishes, Aine

Beoordeeld met 5 van de 5 sterren

Great service

Great service, communication and pleasure to deal with.

15 juni 2026
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Antwoord van Howdens - Basildon

Hello, good afternoon

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you were pleased with our service and communication.

Best wishes,
Todd

Beoordeeld met 2 van de 5 sterren

Picked up one pack of flooring box was…

Picked up one pack of flooring box was covered in graffiti and scribble contents damaged it seems like most stuff i buy from howdens are customers returns already been out to site

11 maart 2026
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Antwoord van Howdens - Basildon

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Basildon depot for their acknowledgement and further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service

15 januari 2026
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Antwoord van Howdens - Basildon

Hello Mr Geoffrey Wilkins,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Steve provided an excellent service…

Steve provided an excellent service from top to bottom!

11 november 2025
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Antwoord van Howdens - Basildon

Hello,

Thank you for your kind words about the service Steve provided. We're pleased to hear that you had a positive experience with us.

Best wishes,
Todd

Beoordeeld met 5 van de 5 sterren

Excellent service

From initial conversation to final payment, it was a superb service... and a perfect kitchen, just as I had envisaged.

20 oktober 2025
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Antwoord van Howdens - Basildon

Hello Steve,

Thank you for your kind words and for sharing your experience with us.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

The Team at HOWDENS have been very…

The Team at HOWDENS have been very accommodating. Our plans of a beautiful kitchen space were made reality with the help and dedication from David and Steve. Would highly recommend.
Great team work!
Thank you. 😁

30 augustus 2025
Review zonder uitnodiging
Logo Howdens - Basildon

Antwoord van Howdens - Basildon

Good morning, thank you for your kind words and for sharing your positive experience with us.

Best wishes, Alexandra

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