PremFina IG04 Car Insurance Review I’ve had a positive experience overall with PremFina’s IG04 car insurance. The team is responsive, helpful, and always has a great attitude when dealing with que... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Been with this company a few years now , straight forward , decent renewal price so I’ve stayed , staff was very knowledgeable
Bedrijf heeft geantwoord
I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... Toon meer
Bedrijf heeft geantwoord
I had a brief but an excellent dealign with iGO4. I can say that this is a very professional insurance broker institute and they can always be reached by phone and email. I would deal with them again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over iGO4
Geschreven door het bedrijf
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
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Contactgegevens
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough , Verenigd Koninkrijk
- 01733 308 235
- contact@igo4.com
- www.igo4.com
4,4
Uitstekend
9K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good customer Service good price and…
Good customer Service good price and good service
24 maart 2026
Antwoord van iGO4
Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our service and pricing. At iGO4, we strive to provide excellent customer service, and it's wonderful to know we met your expectations.
If you need any further assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Antwoord van iGO4
Thank you for your kind words and positive feedback. We’re delighted to hear you had a great experience with us. If there's anything more we can assist you with, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
The quote was much better compared to…
The quote was much better compared to other companies, and the whole process was straightforward and easy to follow. Overall, a very good experience.
24 maart 2026
Antwoord van iGO4
Thank you very much for your positive feedback regarding your recent experience. We're delighted to hear that our quote was competitive and that you found the process straightforward and easy to follow. Providing a smooth and satisfying experience is very important to us.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Chris @ iGO4
After posting a 1 star review the…
After posting a 1 star review the company replied on trust pilot fir me to contact them. I did so and received an automated response. My anger at their behaviour and financial deductions run deep. Use the company if you want but know if you cancel it is £40 to set up policy, £25 if they have to alter anything on the policy plus a charge for how ever many days of coverage. Hooefully the govt will eventually cap cancellation fees from these insurers.
19 maart 2026
Review zonder uitnodiging
Antwoord van iGO4
Firstly, we would like to thank you for taking the time to leave us your feedback. We are sorry to read of your experience during your time with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we would like to extend it sincerely and ask if you would be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, so we can discuss this further. You may get an automated response to explain we have received your email however our team will be in contact with you.
Kind regards,
Michelle @ iGO4
I cancelled the coverage within the 2…
I cancelled the coverage within the 2 week period and from the £126 deposit I only got £47 back. That was so unfaif and unreasonable. I have not even received it yet.
18 maart 2026
Antwoord van iGO4
Thank you for reaching out and sharing your concerns regarding the refund on your coverage cancellation.
I understand that you cancelled within the 2-week cooling-off period and expected the full deposit of £126 back, but have only seen £47 refunded so far. I can imagine this has been frustrating, especially as you have not yet received the refund.If you’d like to send us a private reply with your policy number, full address and date of birth to Contact@igo4.com, we would be happy to assist with any queries you have.
Thank you
Kind regards
Chelsea @ Igo4 insurance
Very poor service and rip off
Very poor service and rip off, please not to get in trap the will give you cheap quote then will raise a lot afterwards once you trapped , they tried with me but I cancelled quickly within cooling off period
18 maart 2026
Antwoord van iGO4
Thank you for sharing your feedback with us.
We are truly sorry to hear about your experience. If you’d like to send us a private reply with your policy number, full address and date of birth to Contact@igo4.com, we can look into this for you.
Thank you
Kind regards
Chelsea @ Igo4 insurance
Antwoord van iGO4
Thank you for your kind feedback.
We're delighted to hear that you found our quote process efficient and fast. If you have any further questions or need assistance with your Igo4 insurance, please don't hesitate to reach out.
Kind regards
Chelsea @ Igo4 insurance
Antwoord van iGO4
Thank you for your kind feedback.
We're delighted to hear that you found the information easy to find. We strive to make your experience as straightforward and helpful as possible.
If you have any further questions or need assistance with your Igo4 brand, please don't hesitate to reach out.
Kind regards
Chelsea @ Igo4 insurance
Very efficient
They great and was able to complete quite quickly and complete the insurance
17 maart 2026
Antwoord van iGO4
Thank you for your kind feedback. We're delighted to hear that you found the process quick and efficient, and that we were able to complete your insurance to your satisfaction.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Too expensive so ended up leaving and…
Too expensive so ended up leaving and going with another company.
10 maart 2026
Antwoord van iGO4
Thank you for your feedback. We're sorry to hear that you found our prices too expensive and decided to go with another company. At iGO4, we strive to offer competitive rates and excellent service, and we appreciate you considering us.
If there's anything we can do to assist you in the future, please don't hesitate to get in touch.
We hope to welcome you back to iGO4 in the future.
Kind regards,
Michelle @ iGO4
Antwoord van iGO4
Thank you so much for your fantastic feedback! We're delighted to hear you received excellent service. Your support means a lot to us at iGO4.
If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Great company fast and efficient easy…
Great company fast and efficient easy to operate with
10 maart 2026
Antwoord van iGO4
Thank you so much for your kind words! We're delighted to hear that you found us fast, efficient, and easy to work with.
If you need any further assistance or have any questions about your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Antwoord van iGO4
Thank you for sharing your feedback with us. We're glad to hear that you are overall satisfied with our service. If there’s anything more we can assist you with, please don’t hesitate to let us know.
Kind regards,
Michelle @ iGO4
igo4 I have no problem with
igo4 I have no problem with, however I cancelled my policy as i got a very confusing letter from premfina, who arrange the credit finance. when I read it I told them go f@ck themselves as it looked like I had to pay £1353.00 for a £550 policy. that was enough for me to cancel within 14 days cool off. Not interested in dealing with a company that cannot make things crystal clear. If I was IGO4 I would dump premfina pronto, they lost my business. The guy Jamie on the phone was great, a really nice guy and he understood completely. Premfina can do one...
18 maart 2026
Antwoord van iGO4
Thank you for sharing your experience. I'm sorry to hear about the confusion caused by PremFina’s communication and fully understand your frustration. It's great to hear that you were happy with iGO4 and that Jamie was able to assist you positively.
Your feedback regarding PremFina is very valuable, and I will ensure it is passed on to the relevant teams for consideration. If you have any further questions or need assistance with anything else, please don’t hesitate to reach out.
Kind regards,
Chris @ iGO4
I am very pleased.
17 maart 2026
Antwoord van iGO4
Thank you so much for your kind words. We’re delighted to hear that you are very pleased with our service. If you ever need any further assistance with your policy or anything else, please don’t hesitate to reach out.
Kind regards,
Chris @ iGO4
Great experience seamless service…
Great experience seamless service throughout , would highly recommend.
17 maart 2026
Antwoord van iGO4
Thank you so much for your kind words and recommendation! We're delighted to hear that you had a great experience with us. If you ever need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
doing well &quick
15 maart 2026
Antwoord van iGO4
Thank you for your message. I'm glad to hear you were able to set up your policy. If there's anything you need assistance with regarding your policy, please feel free to let us know. I'm here to help!
Kind regards,
Michelle @ iGO4
Antwoord van iGO4
Thank you for your feedback. We're delighted to hear that you found the cover you required at a good price. If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ iGO4
Excellent quote
Excellent quote, and we had made mistake on quote and it was rectified and notified
Can’t click 5th star
16 maart 2026
Antwoord van iGO4
Thank you for your kind words and for letting us know about the issue with the 5th star rating on Trustpilot. We're glad we could rectify the mistake on the quote promptly.
If you have any questions or need any support, please reach out to our team who will be happy to help.
Kind regards,
Chris @ iGO4
The process is easy and secure and only…
The process is easy and secure and only took a few minutes
13 maart 2026
Antwoord van iGO4
Thank you for your feedback. We're delighted to hear that you found the process easy and secure, and that it only took a few minutes. At iGO4, we strive to make every step as smooth as possible for our customers. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
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