PremFina IG04 Car Insurance Review I’ve had a positive experience overall with PremFina’s IG04 car insurance. The team is responsive, helpful, and always has a great attitude when dealing with que... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Been with this company a few years now , straight forward , decent renewal price so I’ve stayed , staff was very knowledgeable
Bedrijf heeft geantwoord
I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... Toon meer
Bedrijf heeft geantwoord
I had a brief but an excellent dealign with iGO4. I can say that this is a very professional insurance broker institute and they can always be reached by phone and email. I would deal with them again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over iGO4
Geschreven door het bedrijf
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
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Contactgegevens
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough , Verenigd Koninkrijk
- 01733 308 235
- contact@igo4.com
- www.igo4.com
4,4
Uitstekend
9K reviews
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Inaccurate customer records
For many months I have been getting mail from IG0 4 to may home address. for someone who have never lived here. I have returned the letters each time. after 4 letters I phoned IGO4 customer services and explained that the person they were trying to contact has never lived at my address I gave my full details and the service agent promised me this issue would be escalated to the appropriate team to investigate... as expected I’ve have had yet more letters which I have returned and today I get a letter from a dept recover company.. I have spoken to them and now made a formal complaint. iGO 4 have no interest in correcting their records instead seem happy to push the problem to a debt collector to harass me !! All because of a failure in their records So would I use iGO4 ? NOT A CHANCE IN HELL ! I am still attempting to get their wrong address information corrected but I have little faith that will happen unless I seek legal advice and sue them for harassment . if anyone from iGO4 would like to speak to me I’d surely love to get their error corrected , so iGO4 please contact me and get this nightmare of a mess sorted. This started months ago and is still ongoing..
1 januari 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great Service nice and easy to do.
24 juni 2026
Antwoord van iGO4
Thank you for your kind feedback! We're delighted to hear that you found our service great and easy to use. If you need any further assistance with your iGO4 insurance or have any questions, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Value for money
26 juni 2026
Antwoord van iGO4
Thank you for sharing your thoughts with us on Trustpilot. We appreciate your feedback regarding the value for money. We strive to ensure our customers receive the best possible service and value.
If there is anything specific you would like to discuss or if you need any further assistance, please do not hesitate to reach out. We're here to help.
Kind regards,
Chris @ iGO4
Antwoord van iGO4
Thank you for your feedback and for taking the time to share your experience on Trustpilot. We're delighted to hear that you found the policy easy to set up. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Antwoord van iGO4
Thank you so much for your positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
The online application was very smooth
The online application was very smooth, when there was an error resulting in me having the same insurance, it was swiftly resolved without any issues
21 juni 2026
Antwoord van iGO4
Thank you for your positive feedback regarding your online application experience. We're delighted to hear that the process was smooth and that the issue with the duplicate insurance was swiftly resolved. Customer satisfaction is our priority, and your kind words encourage us to keep delivering excellent service.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ iGO4
why not try IGO4
Been with this company a few years now , straight forward , decent renewal price so I’ve stayed , staff was very knowledgeable
19 juni 2026
Antwoord van iGO4
Thank you so much for your kind words and for being with us for several years. We're delighted to hear you find our renewal prices decent and our staff knowledgeable.
If you ever need any assistance or have questions, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for your kind feedback! We’re delighted to hear that you found the steps quick and easy to get your insurance in place.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for your kind feedback. We're delighted to hear that you found the process easy and efficient. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Quick and easy
17 juni 2026
Antwoord van iGO4
Thank you for sharing your experience with us. We're pleased to hear that everything was quick and easy for you. Should you need any further help or information, feel free to get in touch.
Kind regards,
Darren @ iGO4
PremFina IG04 Car Insurance Review
PremFina IG04 Car Insurance Review
I’ve had a positive experience overall with PremFina’s IG04 car insurance. The team is responsive, helpful, and always has a great attitude when dealing with queries.
Although the phone line can sometimes be difficult to get through and waiting times can be longer than expected, once you’re connected, the service is excellent. They take the time to explain everything clearly, which makes the process much easier to understand.
There has been a slight price increase compared to last year, but that seems understandable given current market conditions.
I know some people may choose to switch providers to save a bit of money, but the level of customer service—feeling listened to and valued every time you call—is something that comes at a price and is worth it.
16 juni 2026
Antwoord van iGO4
Thank you very much for your kind and detailed feedback regarding your experience. We are delighted to hear that our team has been responsive and helpful, and that the explanations provided have made the process easier for you.
We appreciate your patience regarding the phone line wait times and understand how this can be frustrating. Your feedback is invaluable and will help us improve our service in this area.
If there is anything more we can do to assist you or if you have any further questions, please do not hesitate to get in touch.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for sharing your experience! We're pleased to know that getting quotes was simple and straightforward for you.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
renew my car insurance online.
It was an easy process renewing my car insurance online.
18 juni 2026
Antwoord van iGO4
Thanks for your feedback! We're glad to hear that renewing your car insurance online was a smooth and easy process. If you need any help in the future, feel free to get in touch.
Kind regards,
Darren @ iGO4
I was very happy with the entire service
17 juni 2026
Antwoord van iGO4
Thank you so much for your kind words! We're delighted to hear that you were very happy with the entire service. If you need any further assistance, please do not hesitate to get in touch.
Kind regards,
Darren @ iGO4
Great service very hard to get hold of…
Great service very hard to get hold of by phone but over all great service
15 juni 2026
Antwoord van iGO4
Thank you for your kind words and feedback. We're delighted to hear you had a great experience with our service. We apologise for any difficulty you had reaching us by phone and appreciate your patience. If you need any further assistance regarding your policy , please don't hesitate to get in touch.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our price fair and our customer service good.
If you need any further assistance with your policy or anything else, please don’t hesitate to get in touch.
Kind regards,
Darren @ iGO4
Best renewal price i have had on…
Best renewal price i have had on Internet. Very easy to deal with.
15 juni 2026
Antwoord van iGO4
Thank you so much for your kind words! We're thrilled to hear that you found the best renewal price with us and that the process was easy to deal with. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience.
If you ever need any further assistance or have questions in the future, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Very helpful and advice given by the…
Very helpful and advice given by the Agent. Good value for my car insurance. 2nd year for my cover.
15 juni 2026
Antwoord van iGO4
Thank you very much for your kind words and for us for your car insurance for the second year running. We're delighted to hear that our advice was helpful and that you found great value in your cover.
If you need any further assistance, please don't hesitate to get in touch. We're always here to help.
Kind regards,
Darren @ iGO4
Been with them 2years now
Been with them 2years now , easy to deal with , helpful and professional. No hassle experience
5 juni 2026
Antwoord van iGO4
Thank you so much for your kind words and continued loyalty over the past two years. We're delighted to hear that you find our service easy to deal with, helpful, and professional.
If there’s ever anything more we can do to assist you, please don’t hesitate to get in touch.
Kind regards,
Darren @ iGO4
Every thing was explained in the emails
5 juni 2026
Antwoord van iGO4
Thank you for your feedback. I’m pleased that the emails provided all the necessary information. Should you require any further clarification or support, please feel free to contact us anytime.
Kind regards,
Darren @ iGO4
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