My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a new battery fitted in my iPad. It was a Competitive price, local to me & completed within the time given. Great service
Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Toon meer
Bedrijf heeft geantwoord
Really helpful and knowledgeable staff in both stores. Used Billingshurst for a data transfer this year and Upper Beeding for replacement iPhone battery today, which was in stock. Will definitely visi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Telefoonreparatieservice
- Mobiele telefoon winkel
- Computers en accessoires winkel
- Computerreparatie
- Computerwinkel
- Computerondersteuning en -services
Geschreven door het bedrijf
iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information
Contactgegevens
3 Hyde Square, BN44 3JE, Upper Beeding, Verenigd Koninkrijk
- 01903 899545
- contact@imendltd.co.uk
- www.imend.com
5* Service
5* Service. Turnaround super quick, repaired as requested.
4 september 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Dee,
Amazing feedback!
Appreciate the 5* rating - this keeps us to continue on doing inspiring customer services.
All the very best~
iMend.com Team
Fast and efficient service.
3 september 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hiya Insta,
Fab day to you!
Thanks for this wonderful feedback.
All the best~
iMend.com Team
Smashed phone 😫
Smashed phone 😫
Contacted imend
Phone call back within the hour
Mohammed came out fixed the phone in no time...
cannot recommend enough!
31 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Many thanks Owen,
Your feedback is greatly appreciated!
We thank you for using iMend and for all of your future recommendations.
Mohammed is indeed one of our stellar engineers here at iMend ☺
Cheers,
iMend.com Team
Fantastic service
Fantastic service, the communication through the day with the technician was excellent and very professional. He tested and fixed my phone in good time and now its works better than its never done for ages. I can’t highly recommend Maratib enough 👍
30 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hiya Elliot,
Maratib, we must say, is indeed on of the most reliable techs we have.
We always get a lot of commendations from customers like you to whom he has rendered his services.
Thanks for sending in this fab review!
All the very best~
iMend.com Team
Communication has been poor from the…
Communication has been poor from the get go.
After an email saying they had received my parcel at 9:11 in the morning and had started work on it, I received no further updates. After chasing twice at 11am and 3pm i was told they were still working on my device. After chasing again 5:45 the same day, I was told they had sent my device back to me and I would be receiving it the next day.
After receiving 0 communication from them and chasing multiple times, I was finally told that they hand't send it out yet, only to have to wait for an email containing my shipping link. I have only just received a shipping reference from UPS which isn't working. Disappointed with the service and lack of communication.
30 augustus 2019
Review zonder uitnodiging
iMend - an excellent find!
Booked a home repair over the phone & got a return call within the hour confirming date & time. A pleasant, efficient technician arrived (based in Derby), obviously very experienced & knew exactly what he was doing; my phone was up & running in no time. All repairs were carried out in front of me & I have no hesitation in recommending iMend. Brilliant! Thank you.
27 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Arcben,
We trust that you are as great as this leaves us.
So glad for this commendation.
We always strive to deliver quick and affordable mobile/tablet repair solutions at your doorstep at the most convenient time possible for you.
Our engineers always continually train to hone their expertise in the field.
And your feedback is much appreciated.
All the best~
iMend.com Team
Brilliant service
Brilliant service, friendly helpful staff, phone works like new and great price Definitely recommend
27 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Fab feedback Tara - thanks very much!
We are always glad to assist you with your mobile repairs.
All your future recommendations are highly appreciated.
Thanks in advance!
All the very best,
iMend.com Team
I recommend, iMend
Sent phone off and the process was really simple and easy. Loved the website and how easy it was to navigate everything. Phone came back very quickly as was good as new and they put the screen protector on perfectly. Very worth the money and will probably use iMend in the future and would also definitely recommend them.
26 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hiya Joseph,
Thanks for your business and for thinking of us for your future repairs, should the need arises!
We thank you in advance for your recommendations as well.
Warmest regards,
iMend.com Team
Great service
Great service. My daughter ipad had a fault with the charging port. Posted the item and recd it back 3 days later. And it worked perfectly. Reasonably priced repair.
Customer services also very good when i made the initial enquiries.
Very satisfied.
26 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi WL,
Great to hear back from you!
It is splendid to know that our joined efforts to provide you the best customer/repair services bear fruit.
We love your review! ☺
All the very best,
iMend.com Team
Excellent service
Excellent service. Good communication with technician by text to arrange home appointment and very swift service to replace iphone battery. Highly recommend. Many thanks.
24 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Paula,
What a fab feedback from you!
We are happy to be of service and thanks for highly recommending us.
Cheers!
iMend.com Team
Antwoord van iMend Ltd
Good Day Greg,
Greatly appreciate this warm feedback!
Many thanks and cheers to you.
All the best~
iMend.com Team
iPhone screen repair
Quick...easy to follow instructions... perfect repair
21 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hiya Jo,
Thanks for using our website to book in this repair.
It took painstakingly huge amount of efforts and fun building our website to attain its current ease of functionality!
And we love to hear that you find it an easy experience!
All the very best,
iMend.com Team
highly recommended.
It was a great service, better than expected, my iphone was water damaged, in a quite bad condition, but imend technician got it work again, very happy with the service, highly recommended.
21 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi M Zhou,
Great to hear from you!
Our tech team always endeavour to the highest standards to ensure your phone will still work even though it was badly damaged.
Glad to know that it was working perfectly again and thanks for the high recommendations!
All the best~
iMend.com Team
Outstanding service
Outstanding service! Emailed imend and got a return phone call almost immediately, and arranged a date and time to suit me.
Arshad arrived promptly and replaced the battery on both our iPhones for a fantastic price!
Really impressed by the service and won’t hesitate to use again and will recommend to friends and family.
Many thanks
21 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hey Dee,
Our deepest gratitude for this fab review!
Arshad is indeed a great source of pride for us.
We are getting a lot of positive feedback from customers for the quality of work he does.
Many thanks for recommending us to all the people you know.
We'll be glad to help them out if needs be!
Best~
iMend.com Team
First class service!
An amazing service. Contacted iMend using Live Chat, booked a screen replacement for my iPhone 8. Stuart (the engineer) called me straight away and an appointment was made for the next day at my home address. Stuart arrived exactly on time. He was friendly, very knowledgeable and took the time to explain what he was doing throughout the screen replacement. He even showed me a feature of my phone that I didn’t know about! On completion he showed me the calibration process to confirm all was working properly. Job done quickly, for a very good price and backed up with a 12 month warranty. Can’t recommend this company enough. First class!
21 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Great day Ryan,
Your review just brought delight and smiles to our faces. We love it!
Thank you very much for appreciating the collaborative efforts of our team for this repair.
We always strive to go beyond the extra mile in providing world-class repair service to you .
Your feedback is a testament that all the efforts and time we spent to improve our craft is paying off.
Cheers,
iMend.com Team
Excellent service thank you
Maratib came to our house today to replace the battery in an iPhone7. He was polite and a quick worker and the battery health is now 100%. Thank you so much. Glad we chose iMend.com.
Edit
18 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Sara,
We too are glad for this positive review!
We have received a lot of great feedback about Maratib.
Your review is a testament to this.
Many thanks for choosing us as your phone repair ally!
All the very best~
iMend.com Team
I shipped in
I shipped in, same day turn-around. I received it within 2 days. Quality work
18 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Mark,
Your feedback is greatly appreciated!
Our tech team always endeavour to mend your device upon receipt at our repair centre.
Really, really glad you love the quality of our work!
Fab day to you,
iMend.com Team
Fast service and my phone battery…
Fast service and my phone battery replacement done in front of me within 10 minutes. Fantastic 👍
14 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Sailesh,
Really appreciate this wonderful review.
This is indeed a 100% morale booster for all of us ☺
Have a fab weekend ahead of you,
iMend.com Team
Excellent service and the phone’s…
Excellent service and the phone’s battery and screen are now perfect
14 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Clare,
Fab day to you!
Heaps of thanks for this excellent review.
Warmest regards,
iMend.com Team
Very efficient service
Very efficient service. Posted an ancient 1+1 phone with a broken screen and it was returned by post with a new screen superior to the original. I highly recommend their speed of communication and reliability. what they say in their e-mails actually happens on time with no fuss. Fully recommend.
14 augustus 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi David,
We hope that you are well.
We are ecstatic to have received this review.
Our repair parts are top of the class and it is great to know that you think so too!
Appreciate your recommendations!
All the very best~
iMend.com Team
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