My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a new battery fitted in my iPad. It was a Competitive price, local to me & completed within the time given. Great service
Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Toon meer
Bedrijf heeft geantwoord
Really helpful and knowledgeable staff in both stores. Used Billingshurst for a data transfer this year and Upper Beeding for replacement iPhone battery today, which was in stock. Will definitely visi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Telefoonreparatieservice
- Mobiele telefoon winkel
- Computers en accessoires winkel
- Computerreparatie
- Computerwinkel
- Computerondersteuning en -services
Geschreven door het bedrijf
iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information
Contactgegevens
3 Hyde Square, BN44 3JE, Upper Beeding, Verenigd Koninkrijk
- 01903 899545
- contact@imendltd.co.uk
- www.imend.com
Amazing
Called on the Wednesday to ask about the next day, offered to come the very same day. Fixed my screen in front of me under 30 minutes, very quick and easy. Tech was really nice and talkative. Amazing for people with little time spare, very good value for money :)
11 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello Jade,
This is the very reason why iMend was created- to provide the fastest
repair service in the UK!
We are happy that you liked our service and the technician has done his part
in giving and leaving the best impression.
A million thanks for booking with us!
Kindest Regards,
iMend Team
This is an amazing company!
This is an amazing company who provide an amazing service! They keep in touch with you at every stage and are so accomplished at what they do, that repairs are completed in minutes. I have no hesitation in giving them a 5 star rating.
11 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello Melanie,
Fantastic review from you!
Glad to be able to assist you on this. Our mission is to provide the quickest
and an amazing service.
Thank you so much for the 5 Stars!!!
Kindest Regards,
iMend Team
great job and really polite person
11 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello Nuala,
Good day!
It's nice to know that our technicians are doing what they should be doing-
to provide a quality repair and the best customer experience.
Thank you for leaving a great review!
Kindest Regards,
iMend Team
No Show
Paid extra for a technician to come to my home to replace my broken screen. When he called and I booked it for a week or so later he asked why. What does it matter, he didn’t need to know this. When I told him I was waiting for payday he said he ‘wasn’t trying to pry’, then why ask? Anyway I waited in for a 10:30am appointment which came and went. No show. Rang iMend who got the technician to call me direct. He’d forgotten all about it apparently! Tried to offer coming by in the afternoon but I was busy hence why I’d booked it for the morning! He then started to get annoyed when my signal dropped out. Told him to cancel it and hung up. I’ve now received an email from them regarding payment! They must be joking! Not great that their employees can’t even keep simple appointments.
10 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello Claire,
On behalf of iMend, we sincerely apologise for this inconvenience.
We will definitely flagged your technician about this so this issue will not happen again.
We are now investigating this report and rest assured that this will be handled accordingly.
This issue will be escalated as the technician has failed to follow the right process.
Please just disregard the Payment Form you have received as this job was cancelled.
Again, we are sorry for this trouble.
Kindest Regards,
Michelle
0333 014 4262
hello@imend.com
Antwoord van iMend Ltd
Hello Shar,
It is great to know that you liked our service.
Thank you for booking with us!
Cheers! ☺
iMend.com Team
Very good company
Very good company. Great price, prompt and hassle free. Well packed on return and phones working as new 😊
10 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Jess,
Fab day to you!
Really appreciate your review.
Our teams work hand in hand to always provide a seamless repair experience for you.
We also ensure our price points to be always at a competitive edge.
This makes our customers happy and our business thriving!
Cheers! ☺
iMend.com Team
First time of use and very impressed.
The first time I have used iMend and I was very impressed. The ordering process was easy. Then very quickly (within around 30 minutes) had confirmation of the order and also spoke to the technician to arrange a time. On the day had a message warning me he was stuck in traffic and arrived ten minutes late. Battery replaced quickly and checked then paid by card and he was off. Very quick. Very tidy, very pleasant and very well organised. OK you pay a bit (£15.00) for the visit, but that's better than having to do without your phone for several days. I will use again.
10 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Arthur,
Good day to you and many thanks for this fantastic feedback!
When they say first impression lasts, we take it to heart. And we work hard to take that until your last impression. ☺
All the very best,
iMend.com Team
I would recommend iMend
I have used iMend on about 5 occasions now and each time the service has been quick and well priced.
9 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Mrs Abethel,
Thanks for being a valued and loyal iMend customer.
Your feedback is a source of inspiration for us to continue doing what we do best - prompt, valuable service!
Cheers,
iMend.com Team
Kept to plan and arrived on-time
Kept to plan and arrived on-time. Very pelased to have phone complete again.
9 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello,
Thank you for leaving a nice review!
We are also very pleased knowing that we made you a satisfied customer.
Thanks for booking with us!
All the best,
iMend.com Team
Antwoord van iMend Ltd
Hi Mark,
Fab day to you!
We know how time is essential especially in this modern world.
Hence, our ultimate goal is to provide prompt service always.
All the best,
iMend.com Team
Brilliant
Brilliant, swift service. Nicolae was prompt and friendly. I always use imend, they are the best price I can find and with a service that comes to me it’s perfect. Thank you!
8 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Anna,
Grateful for the Brilliant feedback!
iTech Nicolae just proves he is one of the best technicians here in iMend.
Please know that our mission is to provide the best repairs and glad that our technicians
are committed in providing what is expected of them.
Thanks for using iMend!!!
All the very best,
iMend.com Team
What a reliable company
What a reliable company Thomas the repair man was so professional and helpful
Trustworthy and reliable company thank you
8 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello Margaret,
What a happy Monday with a great review from you!
iTech Thomas will definitely be glad reading this comment.
Thank you so much for liking our service.
Cheers!
All the very best,
iMend.com Team
Good Outfit!
Very satisfied with very high level of service and communications. Thank you,
8 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello Donald,
Fantastic review from you:)
Surely, this what makes iMend the number one phone repairs in the UK.
Rest assured that we will do our best to maintain the quality of service.
A million thanks!
All the very best,
iMend.com Team
Excellent experience
Excellent experience! Send my phone in because I had a smashed screen and got it back the next day! Absolutely brilliant
8 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hello there Cara,
WOW! An Excellent comment for you!
A million thanks for booking with iMend.
All the very best,
iMend.com Team
Excellent service
Excellent service. Very reasonable charges. Replaced battery and fixed speaker. Very quick and fuss free.
8 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Ted,
We understand that every pence counts.
Hence, we always endeavour at finding effective price points for all your repair needs.
Thanks for this review!
All the very best,
iMend.com Team
Absolutely fab service and great value
Absolutely fab service and great value. Dale was extremely polite and efficient and i would highly recommend
7 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Joanna,
Fab day to you!
Many thanks for this review and for your high recommendations!
All the best,
iMend.com Team
Outstanding service
Outstanding service. Thank you. Polite, prompt, thorough.
6 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Trudy,
Polite, prompt, thorough.
These indeed make us stand out amidst competition.
Thank you!
iMend.com Team
A rapid service by the team and Jay…
A rapid service by the team and Jay came promptly to fix my broken screen at a local coffee shop before my eyes. Having watched him repair it i’d Never try to do it myself for the money. Fabulous service and value for money. Highly recommended. Thank you :)
6 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi,
I trust that you are as splendid as this leaves us.
We understand that in this modern world, time is of essence.
With this, we strive to be prompt and efficient in sorting out all of your mobile repairs needs.
It is with great pleasure to hear such feedback from you.
Best,
iMend.com Team
The Imend technician (Ed) was punctual…
The Imend technician (Ed) was punctual upon arrival at our house to do the repair on my phone, very polite and did a first class job. Would recommend Imend. 5⭐️.
6 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi George,
Your 5* review is highly appreciated!
Our engineers are always, always fastidious with the quality of repairs they provide.
This is in line to our aim of serving first-class service and in becoming globally competitive.
Many thanks for your support,
iMend.com Team
Brilliant service
Brilliant service. Had my iPhone 6s repaired at home same day. The technician called me after 5pm to set the appointment up as requested and came out at 7pm. Phone was perfect again within 45 minutes. I would highly recommend!
6 juli 2019
Review zonder uitnodiging
Antwoord van iMend Ltd
Hi Mrs Jane Heathcote,
I trust that you are well.
Our dedication to providing same-day repair solutions proves to be a wellspring of success for us.
This is manifested by the brilliant reviews coming in from our valued customers like yourself.
Thanks for your high recommendations!
All the very best,
iMend.com Team
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