The innovv7 is a great dash cam system. I have experienced some problems with set up and operation but the Tech support has been excellent and provided solutions to any problem I always have both a sp... Toon meer
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The level of customer service ive received. Esp from joey was outstanding. Initial issue with delivery. But handled promptly via innov and joey. Exceptional service . In the process of fitt... Toon meer
Ik heb hier gekocht, betaald en ze sturen niets op en ze hebben zogezegd geen bestelorder terwijl er wel mails van hen naar mij zijn gestuurd. Ik heb na betaling ook niets ontvangen van bestel orde... Toon meer
After some grizzly experiences with other cams, I decided to try the H5. What a delight - easy to setup & use, and superb video - perfect for my Royal Star Tour Classic. For its price, its untouchable... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Protect Your Ride Capture Moments Share Life Innovv motorbike products are top quality and designed specifically for the motorcyclist
Contactgegevens
Holme Road Offices, Holme Road, PE7 3NA, Yaxley, Verenigd Koninkrijk
- 03302233108
- info@innovv.co.uk
- www.innovv.co.uk
4,1
Goed
711 reviews
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Answers emails promptly with correct information.
Helpful staff who knew their product.
The link provided allowed me to buy a replacement power supply with ease.
Blair, in sales, thank you!
22 juli 2024
Antwoord van Innovv UK
Hi Diane,
Thank you for your feedback! We’re pleased to hear that our staff were knowledgeable and that the link for the replacement power supply made your purchase easy. We’ll be sure to pass on your thanks to Blair in sales. If you have any more questions or need further assistance, feel free to reach out! Thanks- Chelsea
These guys where so helpful and gave…
These guys where so helpful and gave honest answers to my questions and gave me a good deal on me buying two of their innovv units. Delivery was great ordered it today it’s coming ref email from Royal Mail tomorrow, fantastic. Thanks Colin and David
5 augustus 2024
Review zonder uitnodiging
Antwoord van Innovv UK
Thank you for your kind words! We’re thrilled to hear that our team were so helpful and provided you with honest answers and a great deal on your Innovv units. It’s fantastic to know that your delivery is arriving promptly as well. We truly appreciate your feedback and support. If you need any further assistance, don’t hesitate to reach out! Thanks- Chelsea
Easy to fit
Easy to fit, quality wiring and equipment and easy to purchase from the Innovv website. Video quality is superb and allows in a freeze of the footage to easily see registration plates and details of other traffic - just what is needed for a dashcam.
21 juli 2024
Antwoord van Innovv UK
Hi Paul,
Thank you for your positive review! We’re glad to hear that you found the installation easy and the quality of the wiring and equipment to your satisfaction. It’s great that the video quality is meeting your needs and making it easy to capture important details like registration plates. We appreciate your feedback and are happy that our website provided a smooth purchasing experience. If you need any further assistance, feel free to reach out! Thanks- Chelsea
Antwoord van Innovv UK
Thank you for your fantastic review! We're delighted to hear that you're happy with our product and customer service. Your A++ rating means a lot to us. We appreciate your support and look forward to assisting you again! Thanks- Chelsea
Excellent Service
After placing my order, I received a prompt telephone call from Innovv to chat through my order, the system was then dispatched and received all as agreed. Excellent service.
18 juli 2024
Antwoord van Innovv UK
Hi John,
Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our service. It's great to know that our team was able to connect with you and ensure everything went smoothly with your order. We appreciate your feedback and look forward to serving you again in the future! Thanks- Chelsea
🚫warning🚫Dont buy innovv🚫
🚫warning🚫
🚫Dont buy innovv🚫 dont waste your money and time with this piece of chinese useless garbage, very low quality with no reliability at all, technical support is a guy in china google translating asking you to do ridiculous irrelevant tests to have an excuse to dont give you a refund for the crap they sell which is probably a £50 crap dashcan inside a fancy case, i have friends who bought £80 pounds knockoffs that are still working after one year while my £300 piece of junk never worked properly. Why have i bought this s***t instead of the £80 knockoff? Thats what im asking myself everyday
Dont believe these sponsored good reviews, they are paid to say its good but its not!!
Ok so let me amend this, apparently there are two innovv companies, innovv and innovv uk, they both sell exactly the same worthless garbage, one comes straight from china to your address, the other comes from china to innovv uk and then to your address but still exactly the same chinese garbage, dont take my word for it, go online and check the reviews, i wish i was smart to check before buying it, unfortunately i wasn't, so dont be stupid like me, check the bad reviews and you wont buy this useless garbage
30 juli 2024
Review zonder uitnodiging
Antwoord van Innovv UK
Hi Marc,
I’m sorry to hear that you’re not satisfied with your purchase. I’d like to clarify that we are INNOVV UK, and we ship directly from the UK with our customer service team also based here. It seems your order was not placed through us, so we would appreciate it if you could amend your review accordingly. We take great pride in our customer service, and I can confirm that we do not engage in any paid or sponsored reviews. For any future orders, I’ll include a link to our UK website: https://innovv.co.uk/.
Thank you,
Chelsea
BEWARE USED ITEMS SENT FOR THE PRICE OF NEW
I ordered a K7 from their website and was sent a used one.
It was open box and seemed that someone has used it for some time and then returned the same.
It has scratches on the remote and dust in the button grooves.
Lastly I had to pay duties and fees amounting to CAD 28.12, when their website states that it's duty free.
All in all I had to pay USD 321.26 and CAD 28.12 (Approx. USD 21) for this.
Their contact Blair has been of no help. Just sending random responses and trying to steer away from the actual issue.
They claim it was opened by customs but I called customs to confirm and they said it was not as they would reseal it with their logo tape and put a note if they open a package.
BEWARE OF BUYING ANYTHING FROM THEM.
Also innovv.com and innovv.co.uk are the same company. I even see Blair's (the rep I communicated with) name mentioned in the reviews where people bought from Innovv UK.
BEWARE DONT WASTE YOUR MONEY LIKE ME.
23 juli 2024
Review zonder uitnodiging
Antwoord van Innovv UK
Hi,
We’re very sorry to hear about the issues you encountered with your order from Innovv Global. Please note that we are INNOVV UK, and all our orders are shipped directly from the UK. This particular order wasn’t placed through us. We would greatly appreciate it if you could update your review to reflect this. For any future orders, I’ll include a link to our UK website: https://innovv.co.uk/.
Thank you,
Chelsea
Good telephone service,happy with…
Good telephone service,happy with upgrade and picture stabilisation, helmet camera upgrade from c5 to h5 ,very user friendly ease of use,
6 juli 2024
Antwoord van Innovv UK
Hi Peter, Thank you for your fantastic review! We're delighted to hear that you're happy with our product and customer service. We appreciate your support and look forward to assisting you again! Thanks- Chelsea
Antwoord van Innovv UK
Hi David,
Thank you for your feedback! We’re delighted to hear that you experienced excellent service and great communication. Your satisfaction is our top priority, and we appreciate your kind words. If there’s anything else we can assist you with, please don’t hesitate to let us know! Thanks- Chelsea
The purchase and delivery were top…
The purchase and delivery were top draw.
Installation was easy and so far, operation has been flawless.
Only been a few weeks so cannot give a long term review yet but I am encouraged by the experience of other users.
8 juli 2024
Antwoord van Innovv UK
Hi Dave,
Thank you for your positive feedback! We're delighted to hear that your purchase and delivery experience was exceptional and that the installation was easy. It's great to know that the operation has been flawless so far. We appreciate your initial impressions and look forward to your long-term review. If you have any questions or need assistance, we're here to help. Thanks- Chelsea
Fast and efficient service
4 juli 2024
Antwoord van Innovv UK
Hi Michael,
Thank you for your kind words! We're glad to hear that you found our service fast and efficient. If you have any other feedback or need further assistance, feel free to let us know. Thanks- Chelsea
Antwoord van Innovv UK
Hi Barrie,
Thank you for your feedback! We're thrilled to hear that you were satisfied with our quick delivery. If you have any other comments or need further assistance, please don't hesitate to reach out. Thanks- Chelsea
Please listen not ‘I know better’
Kept giving me the same wrong guidance to an issue, please listen to what the customer is saying, quicker response time would help
10 juni 2024
Antwoord van Innovv UK
Hi David,
Sorry to hear that you are having support issues. Please can you confirm which email address you have been contacting for communication? The UK address it tech@innovv.co.uk.
Kind regards,
Chelsea
Great product fast delivery 😊
6 juni 2024
Antwoord van Innovv UK
Hi Craig,
Thank you for your wonderful feedback! We're thrilled to hear you are happy with our product and the fast delivery. 😊 Thanks- Chelsea
Antwoord van Innovv UK
Hi Steve,
Thank you for your feedback! We're glad to hear that you received a speedy response to your support questions. If you have any further questions- please do not hesitate to get in touch.
Thanks- Chelsea
Nice and compact without a large dvr box.
Arrived promptly, everything included and connected to app no problem.
6 juni 2024
Antwoord van Innovv UK
Hi John,
Thank you for your feedback! We're pleased to hear that your order arrived promptly, everything was included, and you had no issues connecting it to the app.
Thanks- Chelsea
Easy to understand instructions
Easy to understand instructions, after working out where to run cables etc, simple Male/ Female fittings
Needed help with the ignition feed as I'm confident enough, but that was the only thing I needed help with
30 mei 2024
Antwoord van Innovv UK
Hi Alan,
Thank you for your review! We're glad to hear that you found the instructions easy to understand and the fittings simple to use. If you need any further assistance with the ignition feed or anything else, feel free to reach out. Happy to help!
Thanks- Chelsea
Ordered new K5 and received a second…
Ordered new K5 and received a second hand one in the post. Second hand in terms of some obvious damage to the box, camera protective films being off and placed onto the packaging, scratch to the control unit screen.
While this was resolved, I was not impressed with the customer service - it was not driven by the seller but by me.
29 mei 2024
Antwoord van Innovv UK
Hi Mrs Claridge,
We're sorry to hear about your experience with the K5 order. We apologise for the inconvenience. While we're glad the issue was resolved, we regret that our customer service did not meet your expectations. We value your feedback and will strive to improve our service.
Thanks- Chelsea
In a Class of It's own
It is up there with Best. Then again it is up there on it's own. Very Top Quality Product that is in a class of it's own. They do o not stand still always improving and keeping ahead of the field.
22 mei 2024
Antwoord van Innovv UK
Hi Dennis,
Your acknowledgment of our continuous efforts to improve and stay ahead of the field is truly appreciated. We strive to offer the best products and service to our customers, and your feedback reaffirms our commitment.
If you ever need any assistance or have questions, please feel free to reach out. Thank you for choosing us and for your continued support!
Thanks- Chelsea
Outstanding customer service
Have had many dealings with Innovv UK over the last few years when buying products personally or on behalf of Blood Bikes. Always found the team to be responsive and helpful. A issue with an older unit when switching from one bike to another was quickly diagnosed with replacement part received the next day. Happy to recommend.
29 april 2024
Antwoord van Innovv UK
Hi Steve,
Thank you for your kind words and continued support! We're delighted to hear that you've had positive experiences with Innovv UK and that our team has been responsive and helpful. We're especially glad we could assist with the issue on your older unit promptly. Your recommendation means a lot to us! Thanks- Chelsea
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