IrishShop.com Reviews 416

Excellent and prompt service from initial order through to delivery!

Excellent customer service.
The owner called me twice to apologise because of the difficulties in getting their supplies from Ireland because of covid. (Not their fault!) They kept me updated and were wonderful to deal with. You have a loyal customer!

This is the first time I have ordered anything from here and I am delighted. Sausages, Club orange, Barm Brack, Tea Brack, biscuits, Tayto crisps all with excellent use by dates. It was so exciting to have it arrive at the door and I will definitely shop here again. Thank you.

Great store! I was looking for some Irish heritage gifts for my family this year and this place has it all. Very helpful service team that quickly answered my questions all the way from Ireland!

If only I could rate it a zero !!! (goose egg, nada, nill, nothing, 0) !!!

I ordered a tree of life pocket watch and was delivered a complete different item!

Customer service was UN-responsive.

Buyer BEWARE !!!!

Next Day: Made contact with customer service. Seems like it may be resolved. When actual item ordered item is received, I'll be glad to update this review to reflect that.

Thank you customer support is amazing, thank you very much, you are the best.

VERY EASY TO DEAL WITH....HAPPY WITH MY PURCHASE

Irishshop.com is a wonderful store with excellent products and customer service! They took a return with no questions asked! I really enjoyed talkig to David. What a nice man!

I love the IrishShop! I recently returned from Ireland and wanted to purchase a couple of 'thank you' gifts, Irish gifts. The IrishShop had exactly what I wanted, and I was very pleased with my purchases. One was a jewelry case that I had engraved - it is beautiful. My merchandise arrived in the time frame anticipated, well packaged, merchandise perfect!
I will definitely be ordering again from this fine business. Christmas is a coming!

Thank you for such a beautiful gift for my granddaughter I know she will love it

Wonderful experience, item was received sooner than predicted.

Excellent!! Espically the customer service, responded faster then I could of ever thought!

I bought a men's necklace, the family crest. I wanted both my family name and my mother's maiden name on either side. It turned out great.

The purchase was received as expected in great condition.
Very happy with the product

I had a very pleasing experience dealing with IrishShop.com. I was having a problem viewing the item I wanted and it was late in the sale date available. Customer service was able to fix my problem and extended the sale date for me to place my order. Also I couldn't be happier with the product that I purchased.

It was a great experience . In fact they called from Dublin to confirm the personalization on our plaque. They went above & beyond to make our order a pleasant experience & I would definitely order from them again .
Gerrieann Murray

Customer service was good when placing the order but I ordered two rings, exactly the same to make a ring guard out of my mom's engagement ring after she passed. The rings weren't identical in the way that the craftmanship on one was not as good as the other. I can only tell myself and others that they were "handmade" instead of machine made and that is why they are different. I don't want to go to the hassle of returning them to Ireland so I will keep them and not dwell on the faulty ring. I like the fact that they are actually from Ireland because we are Irish, just wish quality control had looked at them a little closer before shipping.

The earrings are beautiful. I gave them to my mom as a gift. She lost the back to one almost immediately, so she called to see about getting a replacement. The service response was so friendly and quick - they're shipping another to her.

Very helpful in an error i made with ordering my sweatshirt and pendant. They contacted me and made me aware of this before processing my order. Thank u David

Great experience, everything I ordered (jewelry) looks great, have gotten several compliments already, I will be ordering again, highly recommend Irishshop