I have a drinking filter with osmosis from them which I absolutely love and now recently bought a whole house big blue water filter of 20 inch. On installation it didn’t went well and got damaged due... Toon meer
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Called support@ispring and got hold of Robert. Told him about my situation and he didn’t hesitate to help and completely resolve my concern. He was incredibly helpful and patient! Thank you for hirin... Toon meer
Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer
Smooth experience with iSpring support team. Got my issues resolved quickly. Happy that they are prompt in replying and resolving your issue. Thank you iSpring support team, especially Harshit, who ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Contactgegevens
1800 Diagonal Road, Suite 600,, 22314, Alexandria, Verenigde Staten
- support@ispringsolutions.com
- www.ispringsolutions.com
4,7
Uitstekend
376 reviews
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Easy to contact
Easy to contact - quick resolution - providing necessary steps and screenshots
14 november 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Anooja, thank you for your review! We are so pleased that you've pointed out the easiness of contact and resolution speed. Tech Support is available via email or phone, and live on the website, to offer flexibility to our customers. Look forward to serving you further in delivering outstanding eLearning results in your business.
quick and accurate service
17 oktober 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Manish, thank you for your warm words! So glad to hear that you managed to solve your issues fast and with attentive support of our service team. You are very much welcome with any additional product and service feedback, if anything comes to mind!
Quick turnaround times
I have been getting super quick and helpful responses to my queries in less than 2 hours and at times in a few minutes. This is exceptional and gave never seen this anywhere else. I must particularly appreciate Mr Harshit Ramesh for his authentic and innovative workarounds such as installing break timers. I had a difficulty in sharing quizzes with my trainees and he solved it for me very effectively. Thanks a ton !
14 oktober 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Ramesh, wow! Exceptionally excited that our support team managed to exceed even your expectations with their stellar service. This is actually what we aim for and what our customers note as extra value to the product itself. Any product feedback or extra thoughts - really look forward to hear those. May iSpring bring your projects to a new level!
Helpful customer service!
I've used ISpring for a little over a year. We had a big client deliverable due and I needed tech support to bring it home. Diana was clear, patient and supportive, enabling me to test theories and problem-solve and clearing up misunderstandings.
9 oktober 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Beth, thank you for your thoughtful review and feedback on our support team. Glad to hear that Diana pushed your external project further and was at hand when you required assistance. Thank you for your trust in iSpring. We strive very heard to meet your expectations, and detailed customer feedback makes it possible.
professional guidance by Balvinder…
professional guidance by Balvinder really helped.
5 augustus 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Suthirtha, so pleased that you got stellar support and guidance! We are here for you. Will look forward to whintess your further success in eLearning projects!
Solid service
Technician and customer support are responsive, providing us with information to solve our issue.
17 juni 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Jason, thank you for your positive feedback! Delighted to hear that our technician and customer support team were able to assist you promptly and effectively. Our goal is to ensure that you receive the information and support you need to resolve any issues.
Super Cool Product + Super Good Service!
The product is super cool, and tech support is great! I am using this product for more than 5 years. They are continuously updating and making things easier and more effective.
23 juni 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Praveen, thank you for your positive feedback and for being a loyal customer over the past five years. We're delighted to hear that you find our product super cool and that our tech support has been helpful. We’re continually working to improve and make things easier and more effective for our users. Your satisfaction is our priority, and we truly appreciate your support and trust in our updates and service.
Great Support
Quick replies, optimistic solutions, proper guidance and great support always. We were able to complete our project very smoothly and they have always being there when stuck.
23 juni 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Thank you for your kind words and the 5-star rating. We're delighted to hear that our quick replies, optimistic solutions, and proper guidance helped make your project smooth and successful. We truly appreciate your trust and are always here to support you whenever you need assistance.
Detailed and patient support from Balvinder
The tech support Balvinder first provided the optimum solution for the query at hand. Later, patiently took me through the process to actually implement that process step by step. Helped with screenshots, help links and stayed till the end, till I said issue is addressed and closed the query.
20 juni 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Thank you for your kind words and for recognizing Balvinder's patient support and thorough assistance. We're glad he was able to provide an effective solution and guide you through the implementation step by step with clear instructions and helpful resources. Your satisfaction is our priority, and we appreciate your feedback.
Un très bon service client!
J'utilise Ispring dans le cadre professionnel et scolaire. Pour avoir testé de nombreux outils de création de supports numériques, Ispring est simple d'utilisation, accessible et très sympa visuellement. De plus, la marque met souvent de nouveaux templates ou illustrations, et a beaucoup de supports d'informations en ligne ou en vidéos.
Si je devais rajouter un bon point, je dirais le service client. Disponible, agréable et aidant. Bravo!
15 mei 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Merci infiniment pour votre retour positif ! Nous sommes ravis d'apprendre que vous appréciez l'utilisation d'iSpring dans vos activités professionnelles et scolaires. Votre éloges sur notre service client nous touche particulièrement. Notre équipe s'efforce d'être toujours disponible et utile pour nos utilisateurs. N'hésitez pas à nous contacter pour toute autre question ou besoin. Merci encore pour votre confiance !
Elena Sainte-Croix has been very prompt…
Elena Sainte-Croix has been very prompt and attentive to our technical support ticket. She got on it quickly and provided the correct solution. We can’t be happier. Thanks Elena. You are a star.
27 mei 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Mike, thank you for your kind words and for recognizing Elena's prompt and attentive support. We're delighted to hear she provided the correct solution quickly and that you're satisfied with our service. Your appreciation motivates us to continue delivering high-quality support. If you need further assistance, please don't hesitate to reach out. We are here to make your eLearning journey smooth and joyful!
great experience and quick solution
great experience and quick solution. thanks.
16 mei 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Thank you very much for your positive and supportive comment! Look forward to supporting you further, and may our tool help you achieve all your goals on eLearning journey!
I had the pleasure of receiOutstanding Support and Seamless Setup Experience!ving support…
I had the pleasure of receiving support from their technical support specialist while registering for the iSpring Suite free trial, and I couldn’t be more pleased with the service. The guidance was clear, helpful, and incredibly efficient. They made the process of setting up my trial subscription smooth and hassle-free.
Highly recommend the service and support provided by iSpring!
22 maart 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Mark, thank you for your kind words! We are thrilled to hear that our technical support specialist provided you with clear and efficient guidance. Our goal is to ensure a smooth and hassle-free experience for all our users, and it's great to know we achieved that for you. Your recommendation means a lot to us, and we look forward to continuing to support you in the future, already as a client!
I get a quick support and a good…
I get a quick support and a good solution every time i reach out
12 maart 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Sonal, thank you for your wonderful feedback! We're thrilled to hear that you consistently receive quick support and effective solutions whenever you reach out. At iSpring we look forward to continuing to provide you with the exceptional service you deserve.
Antwoord van iSpring Solutions, Inc.
Soma, thank you for your positive feedback! We’re thrilled to hear that you found our service prompt and effective in problem-solving. Our team is dedicated to addressing customer needs efficiently, and your recognition of our efforts means a lot to us. We look forward to continuing to provide you with excellent service in the future.
Bon service d'assistance!!
14 oktober 2024
Review zonder uitnodiging
Customer-focused
Balvinder tried his level best to resolve the said issue. Appreciate your dedication to solve the customer issue quickly.
25 september 2024
Review zonder uitnodiging
Great product (Suite and Page) and great support
I've been building online courses for years using quite a wide range of software tools (like Adobe captivate and articulate), but iSpring Suite and Page are much better tools at creating very high quality course content quickly. When I had a particular problem with exporting to Moodle, support came back quickly and with the answer which helped me and my client.
28 augustus 2024
Review zonder uitnodiging
Balvinder has been a man with patience…
Balvinder has been a man with patience and skills to support a novice like me. That is great!!
8 juli 2024
Review zonder uitnodiging
He helped me solving my…
He helped me solving my problem.Thankyou!!
19 juni 2024
Review zonder uitnodiging
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