I have a drinking filter with osmosis from them which I absolutely love and now recently bought a whole house big blue water filter of 20 inch. On installation it didn’t went well and got damaged due... Toon meer
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Lees wat reviewers zeggen
Called support@ispring and got hold of Robert. Told him about my situation and he didn’t hesitate to help and completely resolve my concern. He was incredibly helpful and patient! Thank you for hirin... Toon meer
Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer
Smooth experience with iSpring support team. Got my issues resolved quickly. Happy that they are prompt in replying and resolving your issue. Thank you iSpring support team, especially Harshit, who ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Contactgegevens
1800 Diagonal Road, Suite 600,, 22314, Alexandria, Verenigde Staten
- support@ispringsolutions.com
- www.ispringsolutions.com
4,7
Uitstekend
376 reviews
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ISpring IT Support is awesome!
The Support through the chat box is amazing: they are there in few seconds and always have the answer to my questions!
26 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Antonella, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
100% Service pur!!!
Super toller, freundlicher und kompetenter Kontakt (Tina), 1000 Punkte für diesen Service
25 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hello, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! We also hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars
Keep up the great work!
Quick precise answers to my questions.
24 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Keep up the great work!
iSpring is not intuitive
iSpring is not intuitive, even for re-install I need to watch some videos or ask for help! The same happens when I tried to update some videos and I lost part of my proyect and still don't know why.
20 november 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hello, Thank you for posting a review. I'm sorry to hear that you were experiencing this issue. Is there a chance that the folder where you saved your iSpring files, is synced with synced folders (of OneDrive type)? If your computer is synced with OneDrive, try disabling OneDrive on your computer while working on your presentation (you can find instructions here: https://support.microsoft.com/en-us/office/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0?ui=en-us&rs=en-us&ad=us). In addition, you can check if your deleted files are in the Recycle bin of OneDrive (find more info here: https://support.microsoft.com/en-us/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f?ui=en-us&rs=en-us&ad=us).
Hope this helps!
ispring solutions software customer service experience
The representative was knowledge and helpful. She taught me how I can create a portfolio link with ispace. It was pleasure speaking with her.
19 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Leslie A., Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Keep up the great work!
Excellelent experience
Excellelent experience. using ispring is very helpful in my activities. The technical support service is very efficient. Best Regards.
17 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Omar, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It’s nice to hear that iSpring’s been working great for you so far. Be sure to check out our webinar section as we hold lots of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Support lady very professional
Support lady very professional, helpful and solved my issue.
15 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Allan, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Quick help.
They gave me step by step instructions on how to insert a quiz and interaction into a power point slide presentation.
13 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Alison, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Keep up the great work!
Very efficient response on chat box
Very quick response on chat box, resolve the issue efficiently, knew exactly what to do. Really pleased with their service.
11 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Gazala, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s nice to hear that iSpring’s been working great for you so far. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
very friendly and competent support.
very friendly and competent support.
unfortunately in English and not in German. but otherwise great!
5 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Steffi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that you are happy with the iSpring solution. Also, we have lots of video tutorials and webinars that will help you get started: https://www.ispringlearn.de/ispring-suite/support Hope you'll find this information useful!
Very fast and quick help
4 januari 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Kevin, Thank you for reviewing iSpring here on Trustpilot. We very much appreciate it. We also hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Keep up the great work!
The agent was quite helpful.
The agent was quite helpful.
The chat window is worst. I had t minimize and then type. Or else it doesn't allow me to type.
23 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Sathwik, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Hope it keeps serving you well :)
Clear explanations.
22 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Lydie, Thank you so much for reviewing iSpring here on Trustpilot. We appreciate it greatly. Also, we have lots of video tutorials and webinars that will help you get started: https://www.ispringsolutions.com/support
Hope iSpring keeps serving you well :)
Reply my question immediately
19 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Ray, Thanks a lot for posting your review here on Trustpilot. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. Keep up the great work!
Excellent product, excellent service
The support is excellent. Agent made a real effort to understand and help me solve the problem. Agents are patient and are willing to help you learn.
15 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Celia, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! We also hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Keep up the great work!:)
Kasey was extremely helpful.
Kasey was extremely helpful and answered my query very quickly and provided me with screen shots to guide me through. Excellent service.
16 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Mark, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope it keeps serving you well :)
Excellent turnaround
Excellent turnaround. All emails were responded to very quickly and always provided the solutions I was after.
8 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Mike, Thank you so much for reviewing iSpring here on Trustpilot! We appreciate it greatly. It’s nice to hear that you are happy with the iSpring solution. Keep up the great work!
Oscar from tech support was a big help…
Oscar from tech support was a big help for me. He explained specifically about my question. Thanks
11 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi 김다은, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope it keeps serving you well :)
Antwoord van iSpring Solutions, Inc.
Hi, Thank you for rating iSpring so highly, however, I noticed that you gave it only 4 out of 5 stars. Could you please get back to me with a little more details? Thanks a lot and keep up the great work! :)
Tina was extremely Knowledgeable
Tina was extremely Knowledgeable, I received all the information I was seeking.
1 december 2022
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Jon, Thanks a lot for posting your review here on Trustpilot! We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work:)
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