iSpring Solutions, Inc. Reviews 

376
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have a drinking filter with osmosis from them which I absolutely love and now recently bought a whole house big blue water filter of 20 inch. On installation it didn’t went well and got damaged due... Toon meer

Beoordeeld met 5 van de 5 sterren

Called support@ispring and got hold of Robert. Told him about my situation and he didn’t hesitate to help and completely resolve my concern. He was incredibly helpful and patient! Thank you for hirin... Toon meer

Beoordeeld met 5 van de 5 sterren

Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer

Beoordeeld met 5 van de 5 sterren

Smooth experience with iSpring support team. Got my issues resolved quickly. Happy that they are prompt in replying and resolving your issue. Thank you iSpring support team, especially Harshit, who ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Softwareverkoper

Geschreven door het bedrijf

iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

376 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(376)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

They've clarified my doubts and…

They've clarified my doubts and scheduled a meeting with their staff.

22 maart 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Alexander, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com

Beoordeeld met 5 van de 5 sterren

customer service is great

customer service is great
thanks

20 maart 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Samuel Abdalla, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope it keeps serving you well :)

Beoordeeld met 5 van de 5 sterren

Quick, professional, friendly

20 maart 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Crystal, Thank you so much for reviewing iSpring here on Trustpilot. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!

Beoordeeld met 5 van de 5 sterren

Prompt and accurate.

17 maart 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Victor, Thanks a lot for posting your review here on Trustpilot. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Hope iSpring keeps serving you well

Beoordeeld met 5 van de 5 sterren

Marisa, You are simply awesome . Thanks a ton

The way Marisa guided me for my account sign in through steps was great. And liked the way to help at each step clearing my confusion on the spot. It was great getting such support. Felt very good. And to mention i was in very time deadline sceanrio and a quick help in terms of response had made me feel even more good. Thanks a ton:)

10 maart 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Soumya, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. Our tech support team always puts clients first - it's amazing that you had a positive experience!
Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!

Beoordeeld met 5 van de 5 sterren

iSpring Suite is a great authoring tool!

iSpring Suite is perfect for creating courses, quizzes, digital role playing, and screencasting. It will surely helps you minimize your works and will make your output wonderfully made. The staff is very accommodating as well, they will help you with your queries.

3 maart 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Kaye Anne,
Thank you so much for reviewing iSpring here on Trustpilot! We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far.
Also, you're more than welcome to join our Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com/
Keep up the great work!

Beoordeeld met 5 van de 5 sterren

El mejor soporte

Tuve suerte con la persona que me tocó en el soporte, Tina, demostró un gran conocimiento de la materia y supo resolverme todas las dudas durante más de una hora sobre diversos aspectos del programa. La atención fue muy agradable y en ningún momento intentó sacar una respuesta rápida (como pasa en otras compañías), fue sinceramente uno de los mejores soportes que he tenido en mi vida.

1 maart 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Nuria de león,
Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience!
Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.youtube.com/@iSpringES/videos

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Kasey solved all my questions and she did it very well.

21 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Dam,
Thanks a lot for posting your review here on Trustpilot! We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience!
Hope iSpring keeps serving you well :)

Beoordeeld met 5 van de 5 sterren

it was excellent guide for tresnfering…

it was excellent guide for tresnfering to new pc

21 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Moonkyu,
Thank you so much for reviewing iSpring here on Trustpilot. It means the world to us. It’s nice to hear that iSpring’s been working great for you so far. Also, we have lots of video tutorials and webinars that will help you get started: https://www.ispringsolutions.com/support
Hope this helps! Keep up the great work!

Beoordeeld met 5 van de 5 sterren

Excellent Service

Quick to respond, took the time to understand my query, helpful responses and useful links to further information.
Both Alexa and Kasey helped me today. Very pleased with their patience with me.
Thank you. Mark.

21 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hello,
Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Customer service works very well, they answer quickly and always find a way to help. They are also always very friendly and I find it easy to talk to them and ask questions.

21 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Fila,
Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience!
Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!

Beoordeeld met 5 van de 5 sterren

Dominic

iSpring Suite eignet sich hervorragend, um E-learnings zu erstellen und dem Lerner ein aktives Lernerlebnis zu bieten. Die Software bietet viele Möglichkeiten für Interaktionen und liefert einige Vorlagen. Der Onlinesupport sowie die Kommunikation ist erstklassig.
Für noch mehr Abwechslung wären weitere Möglichkeiten bezüglich Interaktionen wünschenswert. Alles in allem sind wir sehr zufrieden mit dieser Software.

14 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Dominic, Thank you so much for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars.
Keep up the great work!

Beoordeeld met 5 van de 5 sterren

Thanks Tina!

Thanks Tina!

Well, actually, thanks to all the iSpring team. The Suite is a great product (about 1000 times better than what we were using before!) and the iSpring team provide fantastic support and training.

Top product and top team.

Cheers!
Tim.

14 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Tim,Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope iSpring keeps serving you well :)

Beoordeeld met 5 van de 5 sterren

Excellent service with amazing customer…

Excellent service with amazing customer service. Would definitely recommend to anyone attempting to create a course or module.

13 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Jahim Thomas, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It’s nice to hear that iSpring’s been working great for you so far. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com Keep up the great work!

Beoordeeld met 5 van de 5 sterren

When the video part of iSpring's…

When the video part of iSpring's content creation doesn't go well
The technical support's polite and accurate support solved the problem.
Most of all, I appreciate your quick response.
I was impressed! thank you!

7 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Nishida, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Hope this information can help you easily get started with eLearning:)

Beoordeeld met 5 van de 5 sterren

Nice experience

iSpring Converter is a very powerful tool. It converts PPT to HTML and makes presentations better and cross-platform. The iSpring Tech Support is helpful and answers our questions very quickly.

6 februari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi JC, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. It’s nice to hear that iSpring’s been working great for you so far. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Keep up the great work!

Beoordeeld met 5 van de 5 sterren

I have been using the Free version of…

I have been using the Free version of iSpring and really liked it - but there were some features that were not supported on that version. I contacted company through CHAT and got an immediate response and was offered a 2 week trial of the paid version so I can see if it does everything I want. I really appreciate that and found the technician very knowledgable and easy to work with.

31 januari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far.
Also, we are pleased to announce the iSpring Championship-Winter 2023, a contest to select the best online courses created with iSpring products. If you’re ready to show off your fantastic authoring skills and win a 2-year iSpring Suite Max license, feel free to visit our Community Forum to learn more and participate: https://community.ispringsolutions.com/t/y4h05t7/ispring-championship-winter-2023-guidelines :)

Beoordeeld met 5 van de 5 sterren

I was contacted very quickly and my…

I was contacted very quickly and my issue was resolved! Thank you very much!

27 januari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hello, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Hope it keeps serving you well :)

Beoordeeld met 5 van de 5 sterren

Quick concise information

Quick concise information - Kasey solved my issue straight away with clear communication and instructions.

28 januari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Lisa, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com

Beoordeeld met 5 van de 5 sterren

Anastasia and Kasey solved my problems…

Anastasia and Kasey solved my problems with transferring activation keys to the correct accout, and to the new computer

26 januari 2023
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Hi Henrik, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Keep up the great work!

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