I have a drinking filter with osmosis from them which I absolutely love and now recently bought a whole house big blue water filter of 20 inch. On installation it didn’t went well and got damaged due... Toon meer
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Lees wat reviewers zeggen
Called support@ispring and got hold of Robert. Told him about my situation and he didn’t hesitate to help and completely resolve my concern. He was incredibly helpful and patient! Thank you for hirin... Toon meer
Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer
Smooth experience with iSpring support team. Got my issues resolved quickly. Happy that they are prompt in replying and resolving your issue. Thank you iSpring support team, especially Harshit, who ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Contactgegevens
1800 Diagonal Road, Suite 600,, 22314, Alexandria, Verenigde Staten
- support@ispringsolutions.com
- www.ispringsolutions.com
4,7
Uitstekend
376 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I like the support service by iSpring
I like the support service given by Mr. Balvinder.
16 mei 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Sudhanshu Verma, Thank you very much for sharing your thoughts about iSpring products and service. Our tech support team always puts clients first - it's amazing that you had a positive experience!
Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts and share iSpring tips and tricks: https://www.ispringsolutions.com/webinars
Keep up the great work!
Always very responsive and quick with a…
Always very responsive and quick with a solution. Excellent customer support!
10 mei 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Derren, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts and share iSpring tips and tricks: https://www.ispringsolutions.com/webinars
Keep up the great work!
Great Experience
I recently had the pleasure of using the chat support provided by iSpring, and I must say, I was thoroughly impressed with the level of service I received. The chat support agent was professional, knowledgeable, and friendly throughout our entire conversation.
I had a few questions about the product I was considering purchasing, and the agent was able to provide me with clear and concise answers in a timely manner. They even went above and beyond to offer additional resources and tips to help me make an informed decision.
Overall, my experience with the chat support was outstanding. The agent was a true pleasure to work with and made the entire process stress-free. I highly recommend this company's chat support to anyone in need of assistance. Thank you for the excellent service!
4 mei 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Steven, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. We are happy to have you on board and hope that you keep enjoying working with the product! Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Hope iSpring keeps serving you well :)
Fantastic service every time
Every time I have technical questions, they are always happy to help. I love the building courses with iSpring and the support makes it even better.
2 mei 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Marie-Eve, Thanks a lot for sharing your thoughts about iSpring products and service.It means the world to us. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!
Great support from iSpring with fast…
Great support from iSpring with fast reply. Appreciated it. Thanks
27 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thank you so much for reviewing iSpring! We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope iSpring keeps serving you well :)
Pretty impressive customer support
Demoing the iSpring suite and needed help. Contacted chat support and got handed over to tech support very fast. The tech helped me attentively and solved the issue with my PowerPoint animation timings not working in iSpring. Over the years I've not met many companies with this high a quality of customer support. Very impressed. Thanks Mira for your help
27 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Grant, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars
Keep up the great work!
A kind tech assistant
Helen was very kind to find a solution to my problem
27 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Renata, Thanks a lot for posting your review here on Trustpilot! We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our guides section as we have a lot of free ebooks, checklists, templates, and other useful resources: https://www.ispringsolutions.com/guides
Keep up the great work!
the help provided was spot on and I…
the help provided was spot on and I feel confident that my UI will be easier from now on because of the quick nice and knowledge-based direction I was given thank you
25 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Tiffany, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work :)
Fantastic!
Tina was very helpful in pointing me in the right direction and answering my queries effectively. Fantastic.
25 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Huda Osman, Thank you so much for reviewing iSpring here on Trustpilot! We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com
Keep up the great work!
The team is very competent and responsive
I was able to test the tools with good follow-up from the iSpring teams
21 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi BENSAHAILA, Thanks a lot for sharing your thoughts about iSpring products and service. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
I feel really great thankyou
I spring is very useful tools for our training contents create , but after My laptop change, I can't use that because account activation.
Tina's support is very fast and clear, I feel really great
thankyou
20 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Kei, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! In case you have any difficulties with iSpring Suite activation, here are the instructions on how to sign in to iSpring Suite: https://docs.ispringsolutions.com/ispring-suite/signing-in-to-ispring-suite-59867533.html
Keep up the great work!:)
Tina was my Tech Engineer and was…
Tina was my Tech Engineer and was absolutely FANTASTIC! She was very knowledgeable. Helped me identify the specific features of the ISpring Suite and the ISpring Market platform to help me sell my trainings to corporate clients. She provided links to key resources and helped me tease out what options I would have in working through the platform. It was quick, right on point and so nice to have timely information! Thanks Tina
13 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Toni, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. We are happy to have you on board and hope that you keep enjoying working with the products! Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars
Keep up the great work!
Balvinder resolved all my queries with…
Balvinder resolved all my queries with patience. Liked the ispring support. Thanks a ton.
11 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Barun, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our webinar section as we hold a lot of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
Nice product and clear answer.
The quiz generator does what I want (for language teaching) very nicely. The customer service representative, Tina, answered my question clearly.
9 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Bill, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Keep up the great work!
Adecuadas contestaciones y en un tiempo…
Adecuadas contestaciones y en un tiempo muy rápido.
7 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Raúl, Thank you so much for reviewing iSpring here on Trustpilot. We appreciate it tons. It’s great to hear that you are happy with the iSpring solution. Hope it keeps serving you well :)
Agent Kasey guided me to activate the…
Agent Kasey guided me to activate the account. she was patient and very responsive and had good technical knowledge.
her customer orientation is exceptional. I truly appreciate her support and customer orientation.
6 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Junaid Asrar, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
Great helpdesk/chat-help
The chat/helpdesk helped me right away. Problem fixed in no time.
1 april 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s nice to hear that iSpring’s been working great for you so far. Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos
Hope this helps!
Great job
Fast responses, accurate assistance. An "out of my league" problem was solved very quickly.
24 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Jack, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work!
Audrey is an asset
Audrey is an asset. Give her a raise! She has virtually sold me the product.
23 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Vinay, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars
Keep up the great work!
iSpring Chat Response
Audrey responded quickly, answered all our questions clearly and set us the right path. Great service.
23 maart 2023
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Grant, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars
Keep up the great work!
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