Jenkins Property Reviews 118

Our company provided professional inventory services to Jenkins Property Lettings following instructions from their agency on behalf of landlords.

Unfortunately, despite the services being completed, payment for our work has not been received and repeated attempts to resolve the matter directly with the business have not been successful.

During attempts to recover payment, we also became aware through conversations with landlords that there appear to be wider issues affecting multiple parties, including concerns around deposits, rent payments and general communication with the agency.

We raised a formal complaint and requested basic compliance documentation such as evidence of Client Money Protection and insurance, but this information was not provided and communication was subsequently cut off.

As a result, the matter has now been escalated to the relevant redress and regulatory bodies.

We always prefer to resolve matters professionally and directly with agents we work with, but unfortunately this situation has not allowed for that.

Based on our experience, we would advise landlords and contractors to ensure they carry out thorough due diligence and keep clear records when dealing with this agency.

Jenkins were recommended by a family member. Initially I was hesitant as they are not 'an established local name'. How wrong I was! The service they provided surpassed other more well known companies I've used previously and Barbara was a joy to deal with. Professional, dedicated and a personalised service - which kept me up to date throughout. The icing on the cake was a sale within two weeks of appointing Jenkins! I'm a convert!

Fantastic service from Jenkins Estate Agents! A huge thank you to Barbara and Georgia for their professionalism, clear communication, and support throughout the sale of my property. They made the whole process smooth and stress-free. Highly recommended!

We’ve just completed a property sale that became far more difficult than expected due to the buyer, and I can honestly say Jenkins Property were outstanding throughout.

They kept us fully updated at every stage, chased progress when things stalled, and were always quick to respond to questions. Their professionalism, persistence and reassurance made a stressful process so much more manageable.

It genuinely felt like they went above and beyond to see the sale through, and I wouldn’t hesitate to recommend Jenkins Property to anyone looking to buy or sell a property

Had an excellent experience purchasing a property sold by Jenkins. Barbara provided a friendly viewing experience, showing us around the property several times and answering any questions we had. Once our offer was accepted, Georgie was fantastic at managing our purchasing, coordinating the process and liaising with involved parties to ensure a smooth purchase. Would highly recommend!

Every single person that we have spoken to, or dealt with at Jenkins Property has been first class. We put our house on the market in February, after exploring some alternative estate agents in the area, we knew when we met Paul that we wouldn't be looking any further. Our house sold in 3 weeks, and whilst the process within the chain has been bumpy at times, Jenkins have gone over an above and never let us down. Special mention to Barbara for her kind and attentive viewings she carried out at our property, always with a smile on her face. To Connor who put together some awesome social media content to help get our house sold. To the lovely Kim. To Georgie, who has been persistent in her pursuit of sealing the deal, I can't really thank her enough. She has effectively held my hand every step of the way, and at no point did we feel like another transaction. And to Paul, who stepped in when we needed him to and always took the time to explain many things along the way. I never once called and received an answer machine, always someone there to answer and help. I couldn't recommend them more.

Highly recommend Jenkins Property, have been dealing with Paul & Barbara. Always get feedback and nothing is ever too much trouble.

Barbara is the best estate agent I've ever met she was friendly and very professional; her knowledge and experience is second to none. She stood out from the other agents I had to value my house. She made me feel she would look after me and gave me the confidence to only use her to sell my house in the very near future. She is an exceptional estate agent.

I had the absolute pleasure of dealing with Barbara at Jenkins during a recent house viewing, and I can't recommend her highly enough! From the moment we arrived, she was incredibly welcoming, knowledgeable, and professional, making the entire process seamless and stress-free.

Not only did she provide a detailed and honest overview of the property, but she also went above and beyond by arranging a solicitor quote and introducing us to a fantastic mortgage broker. Her efficiency and willingness to help made what could have been a daunting process feel refreshing and straightforward.

It's rare to find someone as genuinely helpful, proactive, and kind as Barbara. She made us feel valued as buyers, ensuring we had all the information we needed to make an informed decision. If you're looking for someone who truly cares about their clients and makes the home-buying journey enjoyable, Barbara is the one to go to!

Thank you, Barbara, for making this experience such a positive one! 👏🏡

Georgie Taylor is an absolute superstar. Tenacious and dedicated chasing throughout the chain, doing all she can to get transactions to completion. Thank you so much Georgie!

From the very start the Jenkins team seemed to have everything under control and it stayed that way right up to completion. Christian,Georgie and all the team went the extra mile to ensure that the tenant, buyer and ourselves were kept up to date and in the right place
at right time.The service rendered was well past what should be expected from an Estate Agents.Well done!

A first class facilitator in the delivery of property sales who are true to their promises on time and in an informed and highly professional manner. Selling our home was stress free and in a very short period, (six weeks) due to the diligence and attentiveness of the company team members, we exchanged ahead of the forecast schedule. I would thoroughly recommend Jenkins Property Management without hesitation. A heart felt ‘thank you,’ to Christian and Georgie for being absolutely spot on.

Just bought my first home through Jenkins, both Christian and Georgie were a pleasure to deal with. Everyone was on the same page regarding the fast exchange/completion…. In total 6 weeks to exchange, understanding the needs and position of both myself and the sellers.

If I ever come to sell I’ll definitely get back in touch!

We sold our property through Jenkins and had a fantastic service from start to finish. Chris took the property on the market and within 2 weeks we had 2 offers from buyers in a place to move forward straight away. It was a hard transaction with no fault of Jenkins and they went above and beyond for us. Georgie worked tirelessly to get the sale through and kept the chain together to finally get the move to happen. We were always informed of any update and they quickly dealt with any issues that happened within the chain. We can’t thank Chris and Georgie enough for all the work they did helping us move to our new family home. Would recommend them to all family and friends.

Barbara, Georgie and the rest of the team are amazing! Friendly, trustworthy and easy to contact. Very helpful with selling and buying! I would not use any other estate agent and will recommend them to all my friends and family. Thank you all so much!

I would recommend anyone that's looking at renting a property to completely avoid Jenkins at all costs. We rented a property which was completely botched from start to finish. The company employees lack knowledge of what is required to legally rent a property - we asked for a gas safety certificate for a log fire and were told they didn't realise we needed one, luckily we requested one because it came back not fit for use (but was used as a selling point.) We had constant issues with the house, from an internal door used as the front door to mould in the bathroom. We finally had to get the council involved when I fell pregnant, due to the state of the house potentially causing harm to myself and baby, otherwise repairs would've just been left.
The staff turn over is extremely high, from people being fired, 'running away' and leaving, so we constantly had to deal with different people, having to explain over again our position. One of the employees even suggested that we shouldn't have signed a new contract for another year if we weren't happy - so we should cover the costs of moving because the landlord and themselves are unable to complete basic maintenance to a property they represent/own?! We have dealt with some awful estate agents in our time, but this company by far is the worst by a long stretch.

We were selling our property and had a particularly difficult transfer. Although it wasn't to Jenkins' benefit at all, they gave us great advice and managed everything perfectly. Since Nikki and Bradley took over we've been really pleased with how promptly they have handled any issues and they've been really easy to liaise with.

What a fantastic estate agents! When looking for our first property, Christian was very helpful and kind. Then, once we purchased a property, we were put in touch with Georgie. She has been amazing, she continuously updates us, provides regular communication and is so lovely! Thank you to everyone!

We have recently rented a property from Jenkins Property and had a fantastic experience from start to finish. The team were extremely helpful, flexible and accommodating. Barbara was especially attentive and went the extra mile to support myself and my family. The property was clean and tidy and the process was easy and seamless even when we needed an extension to stay an extra few weeks there was no hassle and a solution provided. Very grateful to Jenkins Team and would highly recommended, will use again 100%. Thank you!

If you need to sell a house this is the best company around. They are professional give you realistic valuation keep you full informed.
We experienced a nationwide estate agent who had the property on sale for 8 months with very little interest.
We put it to Jenkins they did there stuff on the marketing and with their proactive marketing the property was sold within a month at a higher price than the nationwide agent.
Please if your looking to sell these are the people.to use .