Jimmy John's Reviews 

The Gargantuan with Kickin' ranch is AMAZING. Very fresh ingredients and packed with flavor. It is always on time too. This is the only place I will go for something quick.

For the first time since I have been ordering from Jimmy Johns, the sandwich is horrible. The meat tastes spoiled. I am so dissapointed.

Reminded of my worst experiences today after returning after a one year absence. Super culty by the looks of the signs inside the building.
Sexually harassed by the signs in the bathroom specifically. Obviously no actual customer service training or I doubt they would have stopped me from ordering double meat - the clerk suggested I was EATING TOO MUCH!!

OMGOSH, what a skimpy sandwich. My bad. I should’ve gotten Jersey Mike’s from my app. My company gets us JJ’s for lunch from Time to time, it was never this skimpy

A terrible place to work! Can not overstate how much they do not care about their employees. I will never ever step into a Jimmy John's again!

Will never eat here again. After my sandwich was made incorrectly I asked for a refund. I had to call twice since it wasn’t done the first time. The second time I was told that the owner would have to do it. Really? He didn’t do it either, so I disputed it with my bank. Ridiculous.

Store #1247 - Location: 3416 South Alpine Road, Rockford, IL
TIME: 6:09PM TICKET #222
ORDER: 1 Slim4 and 1 #15 Club Tuna - TBO (take bread out) extra onion, no cucumbers.

The ponytailed sandwich maker must have thought I also asked for the tuna to be removed. I found thin scrapes of tuna in the sandwich, so small that I had to lift the lettuce to find the tuna! I basically paid over 8.00 for a lettuce, tomato with cheese sandwich, sprinkled with tuna like it was seasoning.

This is not the first bad sandwich I have gotten from this location, but this one was so poorly executed that the sandwich makers should be embarrassed.

I ordered a turkey sandwich from Jimmy John’s. I live 3 miles away and they said that I am out of their delivery range. So I ordered it for pick up, no big deal. When I got it home the bread was hard as a rock. Will never be going there again

They started cutting back on the meat and cheese on their originals; then we switched to favorites, and they made them their old way until this month.

I had a fair amount of non applied credits on my account due online offers sent via their app that they saw were there when I complained; but, never programmed them into the location's system. The last $5 incentive, I talked to the store manager and she said that I had to either come inside and place the order, or, call them with the order than just place it through the Jimmy John's' App. Called, no answer; went by, and they had closed their lobby to the public, AGAIN! So, I went through the drive through and directly to the window to place the order. Showed the girl the order and she had the shift manager look for my credits. He only found about $12; so, I showed him the screenshot of their cash register that the store manager sent to my cell the last time I had complained. He applied the credits.

While my order was being prepared; I asked the girl at the window what's the deal on cutting back on the meat and cheese on all their sandwiches? She replied, "we put the same number of slices on all the sandwiches that we always have; they're just half as thick as they used to be." Got my sandwich, and it was not what I ordered or customized to my specifications that I indicated on my order; and, have used at this location for over 10 years! Removed my payment information; and, deleted the app.

Ordered a Little John sandwich, The bread was not cooked it was like raw dough. The sale person Victor argue with me saying in was cooked. I have never seen bread that is dough like in texture and not brown. Left the sandwich on the counter. Victor said thank-you in an condescending tone. I never go back there.

I used to love Jimmy John's until I found out the owner is a heartless cold blooded poacher who kills exotic animals for no reason. The b@stard should be in jail, last I heard he was in jail and deserves to rot in hell. I'll be damned if I support any company/person who commits low life acts like that. Don't eat at Jimmy John's, we don't need to support inept cold blooded murderers.

Its been almost 2 years(may3) since i ate jimmy johns. At that time i picked up 3 #11 ( i still have the receipt) I picked up 3 to save me trips . When i got home i ate 1 of the sandwiches, about 3 hours later i had to use the washroom (#1) and tried to get off the couch. It was like i was partially paralyzed and fell off the couch on to the floor. I struggled to get to the washroom by squirming on the floor. I didnt make it. I laid on the floor for another hour before i could get up.The next day , thinking it couldnt have been the sandwich....i ate sandwich #2. The same thing happened. Ive had subs at other places since then and no problem.Im afraid to eat jimmy johns. I didnt say this earlier bcause its embarassing.

I have one near my college campus, whenever I come back late from the library, this is the only thing open near campus, I dont like cold cuts, but I can always toss it in my oven when im home

Ordered two Spicy Italian giant sandwiches. Neither had hot peppers or anything resembling spicy!

A huge disappointment!

I love their sandwiches, and the down town location in Tulsa, OK has always been good. Unfortunately I have quit buying from them because of the ever fluctuating delivery fee. It used to be a set fee, now if I add a chip or pickle I can watch the delivery fee jump almost 2 dollars... which is ridiculous! I won't order from them anymore. Your loss JJ

I have always had a great experience at this restaurant. The food is always fresh and made quickly. The staff is always friendly and professional.

Waited behind store for 30 minutes and online tracking never showed ready for pickuo. Finally went thru drive thru and order was waiting for me. Two sandwiches were $14.00 each and had little ingredients on them. Won't be back. Waste of money.
Have saved puctures but attachment only allows current pictures taken.
After an hour and 45 minutes, tracking still does not show ready for pickup.
What a disappointment!!

Slow service

Charged my CC but never delivered my sandwich.

Would not refund money after several calls.

Stay away especially at the Morgantown WV locations.

You guys the “manager’s” are a JOKE!!! Like how are you going to lie before the person gets the job like as if I can’t add and subtract….. I know they need people and this will forever go on with this company if they do not fix the pay rate … now to start my friend works there so I was like heck yea this job might suck but hey my friend is here ….. this manager (guy) in formed me that the drivers get anywhere from 1200-1500 !!!!! AT 9 AN HOUR !!!! With 40 hours ….. I would do the math here but I’ll just post the texts that were passed between us !!!!!! I don’t get it how is the pay that good and you don’t have people ….. SMH 🤦🏽‍♀️!!! Like SIR can my name be in the computer before you start lying to me SUCH A SHAME !!!!

I like JJs and will order again. However I find it offensive that you charge $2.99 for delivery and then add it to the total along with tax before you calculate tip. Doubling up on tip for an added fee and tax is ridiculous. I adjusted my tip down to what it should be calculated on.