Keystone Property Finance Reviews 

Keystone is very easy to deal with, they give clear and concise updates and are a lender that supports its mortgage brokers. They want to say yes to lending and work with you to get the case through. I would recommend Keystone to my colleagues in the industry.

Mark Grogan in the intermediary team is a credit.
Always happy and happy to help, goes above and beyond always.
A top man, cheers Mark

The ability to have an early 'heads up' with a knowledgeable and helpful broker rep always makes such a difference on cases which are less than straightforward. From the very first contact with Keystone, I had little doubt that this case would proceed to completion with them and I was not disappointed. Another very happy client...

No words to explain such a great team, very efficient and I will recommend this lender to all my clients and no doubt there service I can say it’s a five star service, the whole team from keystone was so helpful and very knowledgeable and I can confidently say please choose this lender.
My BDM Simon is very knowledgeable and pro active on every stage, any support required he is very quick to answer. Overall the best team I can say, I will definitely try to proceed with this lender on most of my cases.

A true specialist lender with a good understanding of complex corporate structures and policy to consider a wide range of properties. A very good lender for portfolio landlords.
I will continue to use them going forward.

Keystone have flexible criteria which enables me to place my clients business where other lenders, not just the High St, but also other specialist BTL lenders would say 'no'. It is reflected in the pricing, but my professional landlords are happy to take a view of this and are just more content that there is a lender such as Keystone who has an appetite for non-conforming business.

I found the interaction with underwriting good and there was good communication via the Portal. Overall very satisfied with the service and look forward to working with Keystone more in the future.

Had two complicated applications for the same client. Simon Jones, our BDM, was always on hand to assist with any queries and liaising with the underwriters. A happy client and will definitely recommend and use Keystone Mortgages and Simon Jones again.

Excellent work by team , especially Simon who has put all his efforts to ensure completion happened that day

Had 3 complicated application which no other lender could help with. All went through and completed in a good time. My BDM Simon Jones was a great help with the initial criteria and making sure it all went through as smoothly as possible.

Communication was great. When an update was put on the case. an email was sent. I was always able to speak to the case handler and work through the documents. Quick and easy to deal with.

Keystone were brilliant. I was kept informed through the process. Documents were reviewed quickly and no long waits on hold when calling for updates. Will no doubt be using them again in the future if I have any complex Ltd Company BTL cases.

I have been recently using Keystone finance on a number of complex HMO properties, had a smooth journey with a good understanding on the overall case

Big shout out to the BEST BDM Moises Cruickshank on the wonderful service

The great is the service I received from my BDM Vicky Pearce who was always available when needed and proactive in discussions between myself and your underwriting team.

Underwriting was very good and responsive but did get hung up on some smaller details which delayed matters

The bad was the constant charging of offer fees on change of products where my client was being kept waiting by a local authority for an HMO planning confirmation. This increased from £250 to £500 during the process and in my view was not treating the customer fairly.

As a broker, I enjoy working with Keystone. The team are helpful and friendly. My BDM Simon Jones is a good chap too.

I've worked with Keystone now for a number of years and they're ability to take a view on certain criteria points sets them miles apart. Great support as well from our BDM Simon Jones who is always on hand to assist. Thanks again

The Keystone Team were very efficient on a recent complex BTL transaction. Their flexible approach and quick underwriting was very refreshing. Simon was also very helpful! Look forward to working with the team again!

Keystone were able to complete on a complex title split case. My client was really happy with the outcome!
Thank you Keystone

Great service, from Moises & the team, both before and during the application process.
Great lender for specialist / tricky cases!

A huge thank you to Keystone and specifically Simon Jones for the support to get a tricky case through. We needed a common sense lending approach and Simon gave the support and guidance from start to finish. Brilliant support from our BDM

Had a great experience using Keystone Property Finance for the first time. It was quite a complex case outside of criteria for most high street lenders but Keystone came to the rescue. A special mention to Mark Hindmarsh who held my hand throughout the case.