Prompt, great car and comfortable car seat for my toddler. Gave us peace of mind when travelling abroad and arriving late evening! Only slight negative was the driver who, despite being very pleasant,... Toon meer
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Lees wat reviewers zeggen
When you're travelling with a baby, extra planning is required. After doing some research, Kidmoto seemed like the best way to transport four adults and one four month-old baby girl from JFK to Manh... Toon meer
Our flight was delayed due to a snow storm. I continually updated the driver through the app, however the driver decided to head to the airport even though we hadn’t even taken off. When the receipt a... Toon meer
Bedrijf heeft geantwoord
Really great service, punctual friendly drivers. This service is 'compulsory' in New York since children under two must travel in a carseat, but Uber and Lyft don't have carseats for under twos. The c... Toon meer
Bedrijfsgegevens
- Taxibedrijf
- ook in
- Reisbureau
Geschreven door het bedrijf
The Kidmoto App connects parents to a network of professionally trained drivers that provide installed child car seats for safe and easy airport and cruise car transportation. Parents fear traveling with young children because it’s terrifying to travel in a car with no car seats, unsecured car seats or the wrong car seats. Kidmoto provides a solution to a real problem with family airport car travel. Taxi’s and car services do not provide securely harnessed and installed car seats for children and therefore parents fear traveling with their small children. The Kidmoto app connects parents to a network of professionally trained drivers that provide secured child car seats for safe airport and cruise car transportation.
Contactgegevens
NY DESIGNS 29-10 Thompson Avenue STE C760, 11101, Long Island City, Verenigde Staten
- 1
- support@kidmoto.taxi
- www.kidmoto.taxi
4,0
Goed
227 reviews
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We love Kidmoto
We love using Kidmoto! Takes the anxiety out of traveling with 2 little kids! Car seats have been great, cars clean, drivers awesome!
13 december 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Amy,
First of all, we would like to express our utmost appreciation for taking the time out to leave us this wonderful note. Your feedback means a lot to Kidmoto and we couldn't be any happier to hear that you and your family love Kidmoto.
We at Kidmoto aim to deliver a safe and smooth journey so parents like you won't have to worry about how hard traveling with our little ones can be. You can leave the rest to us so you may relax throughout your ride.
Thank you and we look forward to serving you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Great service
Great service, great driver (Andrea), well worth it!
12 december 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Thanks for leaving a review, and mentioning our driver, Andrea!
Andrea will definitely be happy to read what you wrote. The team at Kidmoto is thrilled you’re satisfied with your journey.
We always make sure to give our 100% and your review reaffirms the hard work we put in every day in order to address child safety in vehicles in the world of travel, hospitality, and transportation.
So thank you so much for your kind words and we look forward to seeing you again.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
We had a great timely and quick ride…
We had a great timely and quick ride with Kidmoto. Our driver was friendly and professional. Booking for an upcoming ride was easy on the app. The car seats were pristine. Thank you kidmoto!
8 december 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Jen,
Thank you so much for your kind words. It is Kidmoto's duty to provide a safe and comfortable ride to families with little children and we are beyond happy to know that you and your family enjoyed your journey with us! We hope you had a wonderful time and we look forward to seeing you again on your next trip.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
NYC First Timers
Keep the customer informed of the pick up location details. We received a message that the driver was there, and was waiting. For first timers at LaGuardia we did not know where there was.
Driver should be excited about NYC, and talk to the customers.
6 december 2019
Review zonder uitnodiging
Absolutely perfect service
We used Kidmoto to travel from JFK to midtown Manhattan. Booking was pretty simple, I did it via the webpage, then the Kidmoto app did the rest. It notified us about the assigned driver, also got notification that our driver arrived. Our driver Manjinder was very kind, he sent us message that he was waiting for us in the terminal, I could chat with him using the app. He helped us with the luggages and we felt very safe during the travel.
Thank you Kidmoto, I'll definitely use the service again!
5 december 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Thanks for leaving a review, Peter, and mentioning our driver, Manjinder!
Manjinder will definitely be happy to read what you wrote.
We would like to thank you as well for appreciating the ease and effectiveness of our webpage. We aim to provide excellent service and that begins with providing our customers a hassle-free booking through our app and website, satisfying customer service and of course followed by a safe, convenient and memorable journey for you and your family.
It was a pleasure serving you. We look forward to serving you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Antwoord van Kidmoto Technologies
Hi Lorraine,
Thank you so much for taking the time out in leaving us this wonderful review.
Your feedback will surely help not just our humble company's reputation, but also the families out there in the community as they will have an idea of how child safety + convenience + peace of mind can be made possible when traveling with little kids.
It was a pleasure serving you. We look forward to having you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Amazing experience
Amazing experience! Help with all bags and great conversation! I would give 10 stars if I could
2 december 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Cait,
On behalf of Kidmoto, we would like to sincerely thank you for leaving us this amazing review. We are truly overjoyed to hear that we have exceeded your expectations. In our hearts, you have already given us 10 stars!
Thank you so much! No amount of stars can measure or rate our appreciation for customers like you.
We hope you had a wonderful time with us and we look forward to seeing you again on your next trip.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Our driver Ramon was so lovely and…
Our driver Ramon was so lovely and communicative. We were delayed 1 hour on the ground and and another in the air and he met us perfectly outside of baggage claim at 12 midnight in the rain and had the car seats all ready for our tired troops ~ this service was great
2 december 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Devon,
Thank you so much for leaving us such a beautiful note. Ramon will surely be overjoyed to learn of your high praise. Ramon, along with all of our Kidmoto drivers are 100% dedicated and committed to providing a safe, convenient and smooth pick up and journey no matter the time and weather.
We are so happy that you appreciate our service. This feedback means a lot to Kidmoto as we work really hard in making safe family transport a reality and your appreciation continue to inspire us more every day.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Great experience
Great experience! Car was on time and driver was very friendly and helpful. Carseat set up properly. So easy! Highly recommend.
1 december 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Elizabeth,
Thank you so much for sharing your Kidmoto experience with us and the community. Your feedback and recommendation will surely be helpful to other parents who are searching for a safe transportation experience with their little children.
We truly appreciate you for leaving this wonderful review.
It was a pleasure serving you. We look forward to having you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Excellent service
Excellent service. Really helpful, friendly driver and the car was set up with a clean, comfortable car seat.
27 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Anna,
Thank you so much for taking the time out in leaving us this wonderful rating.
We re so happy that you loved your experience with us. Your feedback will surely help other parents with small children as they search for a safe transportation experience in the cities we service.
We look forward to having you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
So easy and safe
So easy and safe. I have two kiddos (1year and 3years) and it made it so easy!
26 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Cecelia,
Thank you so much for leaving us such a nice review. Your feedback inspires and motivates our team to continue to provide a safe and convenient journey to every family in need of our services.
Your children's safety and your peace of mind are our top priority and we are beyond grateful that you found Kidmoto worthy of your trust.
We look forward to serving you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Peace of Mind
Our driver, Nelson was great! Texted the day before and morning of to confirm pickup place and give tiny tidbits of advice. He knew right when our plane landed and he pulled up right as we walked outside from baggage claim. Super friendly to us and our kiddos, stickers for my oldest. Car seats were installed properly and took no adjusting and they were clean-yay!! He drove safely, had fun information about where we were driving through and even interactively listened to my chatty four year old. We would highly recommend!
24 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Tanya,
Wow. I could not be any prouder while reading this beautiful and such genuine review. Nelson is our CEO and the founder of Kidmoto, yet he is always humble enough to make sure everyone receives an excellent experience by driving our passengers himself as often as he could.
I'm certain Nelson will be teary-eyed as he reads this. I myself teared-up a bit because this was so heartfelt. Everyone at Kidmoto values every feedback especially such as this one because it is what keeps us inspired.
We are very happy that you and your family enjoyed your journey. I'm pretty sure Nelson enjoyed the trip as well and never had a dull moment because of your adorable family.
We would love to have you again soon!
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Excellent service!!
24 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Luis,
We truly appreciate you taking the time out in leaving us such a nice review.
We are ecstatic that you loved our service!
Thank you so much for your trust and we would love to have you again as our customer.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
This car service was great!
This car service was great! I had two kids ages 4 and 5 with me and our luggage. This made it possible for us to get into the city and back to the airport without lugging car seats as well. Our drivers were on time and friendly. We will definitely use this service next time we visit New York!
23 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi SFO family,
On behalf of Kidmoto, we would like to sincerely thank you and your family for leaving us this heartfelt review. Simply knowing that we did our jobs right and provided satisfaction to our customers gives us so much inspiration.
This feedback is priceless and we are truly happy to know that you loved our services.
We look forward to seeing you again on your next trip.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Nice drivers, poor seat installation
The drivers are always very nice, but I'm never really convinced that the child seats are installed properly. I give the seats a quick shake and they always move around quite a bit.
19 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Kyle,
1st off thank you for your loyal support of KIDMOTO TECHNOLOGIES.
Thank you for the kind words about our drivers. We have the BEST in the industry!
As far as the installation of the car seat is concerned it is a very valid one. Our staff is trained to install the car seats by child safety technicians and it shouldn’t be an issue. If you encounter a situation where you feel the car seat hasn’t been installed correctly please advise the driver that you aren’t comfortable and have them re-install it.
When you are checking the installation of the car seat you should grab it with 2 fingers on the side of the seat and it shouldn’t move more than and inch either way. If it is, please ask them to re-install it.
Lastly I appreciate you bringing this topic up, it is always good to hear constructive criticism. This is an opportunity for us to make sure our training program is effective, and to address any shortcomings.
Please feel free to email me with any questions or concerns at Seth.behrman@kidmoto.taxi
Seth Behrman
Director of Customer Support
KIDMOTO TECHNOLOGIES
Great service
19 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Russell,
Thank you so much for leaving us this note.
Your feedback will surely help not just our humble company's reputation, but also the families out there in the community as they will have an idea of how child safety + convenience + peace of mind can be made possible when traveling with little kids.
On behalf of Kidmoto, we sincerely thank you for your time. We hope to have you again as our customer soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
This is a great service for traveling with kids!
This is a great service for those of us who like to bring our kids on vacation and don't want to deal with the cost and hassle of car rentals for city visits or other airport transfers (like we did in NYC). The driver was on time, the car was spacious, and the child car seats were nice. It's more expensive than a cab or Uber/Lyft, but to us it was worth it with our minds at ease knowing we were traveling safely with our kids.
18 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Mike,
First of all, we would like to express our utmost appreciation for taking the time out to leave us this wonderful note. Your recommendation and feedback mean a lot to Kidmoto and we couldn't be any happier to hear that you and your family loved our service.
Our services offer competitive industry pricing similar to executive car companies providing premium vehicles, only that Kidmoto offers professionally installed child car seats to provide parents a hassle-free airport car transportation. Your children's safety and your peace of mind are our top priority and we are beyond grateful that you found Kidmoto worthy of your trust.
Thank you and we look forward to serving you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Great service
Great service. Driver was there early and helped load our luggage. Also helped with using the car seat. Car was clean and we got to our destination safely. Would definitely use again.
18 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Scott,
Thank you so much for using Kidmoto! We are overjoyed to know that you would love to use our services again. Rest assured we will do everything in our power to be consistent and exceptional in providing a safe and hassle-free airport car transportation to families in need of it.
We truly appreciate you leaving this beautiful feedback for the community to see. We look forward to having you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Our driver Andrea went above and beyond...
Our driver Andrea went above and beyond to make us feel welcome and comfortable on our drive. She was so great with our daughter, and helped with getting her in the car seat, getting our bags into the car, and just generally making us feel supported after a very long flight.
17 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi Ahna,
We are delighted to receive your note. Thank you so much for your kind words about our company and our driver, Andrea. We are beyond grateful to hear that you were comfortable throughout your journey.
Andrea, along with all of our Kidmoto drivers are 100% dedicated and committed to providing a safe, convenient and smooth journey, and we are so happy that you felt cared for and supported after a long exhausting flight. This feedback means a lot to Kidmoto as we work really hard in making safe family transport a reality and your appreciation continue to inspire us more every day.
We hope to see you again on your next trip and it was a pleasure serving you and your beautiful family.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
Great service!
It is our third time using Kidmoto service. And again we love it. Josh, our driver, was punctual and very helpful. Our trip would not be possible without Kidmoto!
17 november 2019
Review zonder uitnodiging
Antwoord van Kidmoto Technologies
Hi JP,
First of all, thank you so much for using Kidmoto in Boston. It brings us such great joy to hear that you and your family love our services. Our driver, Josh would be very thrilled to read this beautiful feedback.
Your kind words warm our hearts. Kidmoto would not be possible if it weren't for customers like you, and we will make sure to do our best to make us deserving of your trust.
It was a pleasure serving you and we look forward to having you again soon.
Kriselda Pentecostes
Customer Care Agent
KIDMOTO TECHNOLOGIES
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