AVOID! I bought a collectible knife for £250 as a gift for my daughter – the Kai Shun Premier Tim Mälzer Tantō (KAI TDM-1785), an exclusive, limited-edition anniversary knife celebrating the 15th anni... Toon meer
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Lees wat reviewers zeggen
Super experience. Knives were cheaper than the exact same ones on Amazon. Opted for next day delivery and I was kept fully informed at each stage, and arrived on time. Beautiful shap kitchen knif... Toon meer
I received an email to say that one of the items I ordered was not in stock until the following week so I could wait or have a different colour. I was happy to take any colour and my items were then d... Toon meer
Very quick to dispatch my order, and prices were great. I ordered some basic Victorinox knives, and they really are living up to their well deserved reputation. Many thanks.
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1899, KitchenKnives.co.uk has been supplying the very best in professional kitchen knives from brands including Global, Wusthof, Victorinox, Sabatier, MAC, Robert Welch and Tojiro.
Contactgegevens
Hornby Road, LA2 9JX, Lancaster, Verenigd Koninkrijk
- 01524 770060
- vickie@kitchenknives.co.uk
- www.kitchenknives.co.uk
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great customer support
Ordering was easy, prices were great and when I had an issue with the delivery (not their fault, it was a 3rd party delivery service), the customer service team was very responsive and helpful.
Great price for one of the best set of knives money can buy.
Fantastic price and I've always wanted a set of Global knives. Ironinc as I'm an ex chef and didn't have good knives whilst I was in the industry
Great service and a great product
Would Use Again
Good selection of products at a competitive price and swift delivery.
Easy to shop online with Kitchenknives
Easy to shop online with Kitchenknives, and excellent service.
Sharp straight from the box
Fast delivery. Sharp straight out of the box.
Outstanding quality – an exclusive Victorinox knife worth having!
I am incredibly impressed with this Victorinox knife. The biggest highlight is its rarity—knowing that this model isn't available on the regular retail market makes it feel incredibly unique and premium.The craftsmanship is flawless. It is incredibly sharp, highly functional, and built to last. Whether you are looking for a reliable everyday carry or a special standout piece, this knife delivers on all fronts. Five stars all the way!
AVOID KITCHENKNIVES.co.uk
AVOID, this company sells you items from their website that they don’t even have in stock. I called them 2 days ago to find out where my knife set was they said it was being prepared to be shipped out the day I called them. I now called them again and they apologised and said they were expecting it in from suppliers in next 48hrs. I’ve requested a refund which will take another 5days 🤔 they are the third company using this practice that I have come across in past month. It seems like the way things are going. Very sad.

Antwoord van KitchenKnives.co.uk
Very pleased Would have given 5 stars…
Very pleased Would have given 5 stars but they kept pestering me with emails to write a trust pilot review. Hopefully the emails will stop now.
Excellent service
Really good company to deal with. Good security measures. Quick delivery. Overall excellent service.
good quality knives and a good delivery…
good quality knives and a good delivery system.
Great product and great service from…
Great product and great service from ordering to delivery
Household knives
Very pleased with my knives that were delivered safely and securely packaged and on time, excellent product thankyou
Great price for a global knife set.
Great price for a global knife set.
An amazing pair of Global Scissors
An amazing pair of Global Scissors. Very sharp and great for the kitchen. It finished off my Global set of knives perfectly! Took a few days longer than I thought for them to arrive but with the price point compared to other websites it was well worth the wait.
Great service
Unfortunately the knives I ordered were out of stock but customer service contacted me and suggested alternatives. Although the replacements were a slightly different price, they honoured the original pricing. Excellent service and order arrived very promptly. Would highly recommend. Thank you 😊
Would buy again
Bought at a very reasonable price and delivered promptly. The knife fits your hand nicely and appears well constructed. It is very sharp but time will tell if this stays the same. All in all I consider this a good purchase and would buy again.
Product was delivered securely
Product was delivered securely. Up to the minute communication. And a great price.
Kitchenknives.co.uk bad experience….
The reason for such bad feedback is because of Kitchen Knives customer service! I placed my order and it stated the knife was in stock and their shipping was 2 days. After 3 weekdays I emailed them and asked why I hadn’t received any email confirmation regarding delivery since it was now 3 weekdays since I placed my order (during weekend, so that’s not included in the 3 days).
I was told they were waiting for delivery of my knife, so it didn’t start well since it had stated knife was in stock. They told me the knife would arrive at end of the week (this was a Wednesday). By end of the week I still didn’t receive any email regarding delivery, but I didn’t email them but it still said it was in stock on their website and it said that everyday until I had to email them AGAIN on Tuesday week after, asking where my order was since it kept saying in stock!
I gave them 2 alternatives which included compensation product if I didn’t get my knife within next 24h. They wasn’t even bothered to reply, but they did ship my knife immediately and I received email from courier same day saying my order was due for delivery next day on Wednesday.
Knife was delivered, but no apology email what so ever from Kitchen Knives! So I emailed them and told them how unhappy I was with their lack of service and updates since it had stated the knife was in stock ever since I placed my order during a weekend.
Now they apologies, after I had emailed them 3 times! I decided to give them a second chance since I needed 2 more Global knives since I had lost over £3000 worth of Global products during house move. I asked what they could offer me for those two knives… One knife they couldn’t do anything since it came with a Global Knife sharpener, which I had no use for since I only use wet stones. The second knife they offered me 5% off plus a second gift, but the 5% was because I had told them about another Global retailer who offered 5% discount for new customers on their first order. But Kitchen Knives only offered the 5% off on one of the knives because of the sharpener.
I emailed Harts of Spurs and they happily offered 10% off for my 2 knives that were sold for same price as Kitchen Knives… I decided to buy a more expensive limited edition chefs knife instead of the first intended G-2, so I got the GZ-2 with Carbon coating plus the G-9 bread knife and received 10% discount plus 6% cash back to be used at Harts of Spurs for my next order. In total that was little over £47 in total I received and £17 off my next order of the £47, and the £30 off the order I placed!
That was without Harts of Spur having given me a bad experience, and they offered a lot more than Kitchen Knives who had given me a bad experience! This is why my feedback is 1 star and has NOTHING to do with the brand Global, since I love Global products and their knives!
The Global knives are super great chefs knives, both for professionals and people who love cooking or just wants a very good knife in the kitchen. It’s more dangerous using a dull knife than a razor sharp knife and I can recommend Global knives, have used them since 1989!
The GS-7 is such a good knife that I love, it’s being a shorter knife with a flat cutting edge makes it perfect for cutting tomatoes, cucumber and fruit. I can easily cut tomatoes without even needing to put any pressure which you do need to do with tomatoes. That’s why many recommend serrated knife to cut tomatoes but with a very sharp knife like Global you don’t need a special serrated knife for tomatoes. I know Global have a special tomato knife that is serrated lol, get this DS-7 instead and a whetstone to keep it razor sharp!

Antwoord van KitchenKnives.co.uk
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