KitchenKnives.co.uk Reviews 

1.173
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 1 van de 5 sterren

Appalling service, took weeks to arrive after DPD failed 3 times despite being home. Customer Service didn't seem to genuinely care...Parcel eventually turned up and the cardboard inside was damp and... Toon meer

Beoordeeld met 5 van de 5 sterren

Super experience. Knives were cheaper than the exact same ones on Amazon. Opted for next day delivery and I was kept fully informed at each stage, and arrived on time. Beautiful shap kitchen knif... Toon meer

Beoordeeld met 5 van de 5 sterren

I received an email to say that one of the items I ordered was not in stock until the following week so I could wait or have a different colour. I was happy to take any colour and my items were then d... Toon meer

Beoordeeld met 5 van de 5 sterren

Very quick to dispatch my order, and prices were great. I ordered some basic Victorinox knives, and they really are living up to their well deserved reputation. Many thanks.

Bedrijfsgegevens

  1. Messenwinkel
  2. ook in
  3. Aanrechtwinkel
  4. Bestekwinkel
  5. Kookwinkel
  6. Messenfabrikant

Geschreven door het bedrijf

Since 1899, KitchenKnives.co.uk has been supplying the very best in professional kitchen knives from brands including Global, Wusthof, Victorinox, Sabatier, MAC, Robert Welch and Tojiro.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 31% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(1.173)

191 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

An exceptionally poor experience

BEWARE! ORDER AT YOUR OWN RISK! I placed an order on 7 Dec 25, and as at 18 Dec have not received. I have had no tracking whatsoever since placing the order and my three chaser emails have gone unanswered.

I have just submitted a refund case with PayPal but guess what.... I was only refunded the value of the items ex VAT and they also didn't factor in the postage! So I'm around £6 out of pocket.

Seriously, go elsewhere. This is why companies like Amazon are successful.

Dislike giving negative reviews, which i rarely do but I feel very, very disappointed.

Update: my refund was amended and I received the full amount, which I'm grateful for. Still, it wasn't the best shopping experience and will think twice in future.

7 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor delivery

We ordered a voucher on the 5th Nov and didnt receive any email.
Contacted them on the 10th Nov and then received the voucher over 300 times. No problem, glitches happen.
Order placed straight away on the 10th Nov and no confirmation recieved.
Chased a number of times, for which they did answer the phone each time and said they would look into it, but never received a call back as promised.
Chased again and finally received an order confirmation on the 26th Nov with the knives delivered on the 28th Nov.
They did include a complimentary gift of an excellent pair of scissors, which is why this isnt a 1 star review.
Nothing wrong with the knives ordered either at the right price matching Amazon.
But the ordering process and delivery timescales are poor.

10 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

4 weeks and still no knives

I ordered 2 knives on 1st November, and it's now 2nd December, and no delivery..... I'm pretty good at looking for delivery information, and, it being a UK web address I was very shocked to see on my order confirmation delivery is 4-6 weeks...yes, 4-6 weeks.... I emailed the company asking for an update before I added a review, and heard nothing back. I've yet to recipe what I ordered..... I wouldn't recommend them, I won't be buying from them again, and would advise others to steer clear

1 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Website easy to navigate

Website easy to navigate, although when tried to track my order I had to make a phone call to the company as my registration hadn’t updated within the 24 hours

3 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - ordered early morning, despatched late morning and received the following day. Excellent. My son is really happy with the knife.

27 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor service

Very poor service, my knives arrived very quickly but felt very cheap and I requested to return them, I opted to use their return process which cots £10, not great price wise for three knives but it does include insurance. Two weeks passed with no refund and a further week with no reply to my emails so I opened a dispute with PayPal. Still no refund until PayPal sided with my claim and they refunded me. Any business can take your money but you find out how good they are when an issue or return is used, I would advise you shop elsewhere.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Went above and beyond!

Went above and beyond!
When the item I bought was accidentally out of stock, they contacted me and offered a similar alternative at the same price as the original one I ordered. Loving my knives as they're absolute work horses 😁

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don’t buy from anyone else

I always buy my knives and associated stuff from KK now.
They have always had exactly what I want and been able to deliver it quickly, with a few free pairs of kitchen scissors thrown in over the years.
On the one occasion I had a problem with a purchase they were helpful in resolving it.

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good range and service

Really happy with the service and products, excellent Demeyere pan and Victorinox knife, and we loved the bonus scissors. The prices were very fair too. Will use again.

28 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very sharp

Very sharp, first time used…..sliced my finger! Can’t wait to use again…..

15 november 2025
Review zonder uitnodiging

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