I’ve bought multiple shoes from KG and always been a size 39. This pair of 39 is smaller than usual. They are much tighter. When I compare them to my other shoes you can see a significant difference i... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Love me some Kurt Geiger. But I just wished you guys will make more size 12 for the women like myself will be able to buys more shoes and boots AND ESPECIALLY SANDALS when I WEAR A SIZE 11 But because... Toon meer
Bedrijf heeft geantwoord
Never received any shipping information until I made a phone call requiring about it still have not received my first package. One of my items was out of stock I guess cause was told it was cancelled... Toon meer
Bedrijf heeft geantwoord
The 3 bags i ordered are fabulous.. i also ordered 3 gift boxes for storage and closet aesthetics... one of the $ 10 boxes was used for shipping and it was heavily damaged. No way should the kg gift... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
954 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Do not buy from the website the…
Do not buy from the website the inventory does not match what is in stock they always confirm an take my payment then days later the cancel due to no inventory I’m sick and tired of this happening and they take no responsibility for this problem. I like the brand but I’m never ordering from the website again this the 3rd time they canceled my order and i have to wait on my funds to up to 10 business days to return to my account. Order number s KGUS13718310 and KGUS13452119 they also partner with Bloomingdale’s canceled order 772767032.
9 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Ianthe,
We're very sorry to hear about your experience and understand how frustrating it must be to have multiple orders cancelled after payment has been taken. We appreciate your loyalty to the brand and regret the disappointment this has caused.
Please be assured that we have raised this further with the relevant team for review. If you have not yet received an update, please feel free to contact us again, and the team will be happy to assist further.
Thank you for bringing this to our attention and for your patience while this matter is being looked into.
Regards,
Team Kurt Geiger
I love my beautiful and comfortable…
I love my beautiful and comfortable sneakers🍀
8 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi María,
Thank you so much for your lovely 5-star review! 🍀
We're thrilled to hear that you love your sneakers and that they're both beautiful and comfortable. There's nothing better than finding the perfect combination of style and comfort!
We truly appreciate your support and hope you continue to enjoy wearing them. We look forward to welcoming you back for your next pair soon!
Regards,
Team Kurt Geiger
Express was Regular
I placed an ordered for a special birthday surprise for someone in another state. The product was updated to me as out of stock 2 days prior to delivery and I had been receiving successful updates. I called and spoke with a representative and he stated I could place an express order to arrive the day of because I had 2.5 days remaining before the special day. Bad news the product arrived MONDAY! I was so upset. All of that and promise was broken , paid for express and it failed. Never again. Order regular because express was a waste of money. An express refund should have been applied or updated to another product. Good customer service is hard to find these days.
3 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Wendy AG,
Thank you for sharing your feedback. We're sorry to hear that your order did not arrive in time for such an important occasion and understand how disappointing this must have been, especially after paying for express delivery and receiving reassurances regarding the delivery timeframe.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I love the bag
I love the bag! There was a delay in delivery but that was reported as weather related so I understand that’s not your issue. The inside zipper was not functioning properly but I was able to get it realigned. I would like that noted in case there are issues down the road.
9 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Lana.
Thank you for your review!
We're delighted to hear that you love your bag and appreciate your understanding regarding the weather-related delivery delay.
We're sorry to learn that the inside zipper was not functioning properly when you first received it, although we're glad you were able to realign it. We appreciate you bringing this to our attention, and your feedback will be noted and shared with the relevant team.
Thank you for your support, and we hope you continue to enjoy your new bag.
Regards,
Team Kurt Geiger
My wife is a huge fan
My wife is a huge fan. The bags and how well they match the shoes, the quality and most of all the comfort. She danced for hours and had no complaints about hurting feet. Great job Kurt!
6 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that your wife is such a fan of our products. It’s great to know that she loves how the bags and shoes coordinate, appreciates the quality, and, most importantly, found the shoes comfortable enough to dance for hours without any discomfort.
We truly appreciate your kind words and support. Thank you for choosing us, and we hope to continue providing styles she loves for many occasions to come!
Kind regards,
Team Kurt Geiger
Love my Meena Slides
Love my Meena Slides. I get compliments every time I wear them!!!!
8 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Shana,
Thank you for your lovely feedback! We’re delighted to hear that you love your Meena Slides and that they’re receiving so many compliments. There’s nothing better than hearing that our customers feel great in their purchases.
We truly appreciate your support and hope you continue to enjoy wearing them!
Kind regards,
Team Kurt Geiger
Nice bag but too small
Nice bag but it’s too small for what I needed it for. I do not recommend it if you are an educator and need something to keep your phone in during the day. Looking at it from the website it looks larger but it’s not. I chose to return it. Key words: Micro Kensington Drench Bag
5 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Sharron,
Thank you for your feedback. We’re pleased to hear that you liked the design of the bag, but we’re sorry to learn that it did not meet your size expectations.
We understand that the bag was smaller than anticipated for your intended use. To help customers make informed purchasing decisions, product dimensions are included within our online product descriptions. We appreciate you sharing your experience and are glad that you were able to make use of our returns process.
Thank you for taking the time to leave your review
Kind regards,
Team Kurt Geiger
These shoes are absolutely beautiful!!
These shoes are absolutely beautiful!!! Love everything about their muchness! I’m actually wearing them today because I did not have the patience to wait for an event. If these shoes were to escort me into my afterlife , my heart would be perfectly happy with this ghost outfit! Buy they!
7 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Jazzy,
We’re thrilled to hear how much you love your shoes and that they couldn’t even wait for a special event before being worn. Your enthusiasm and sense of style truly made us smile! It’s wonderful to know they’ve become such a standout part of your wardrobe, and we really appreciate you sharing your experience. We hope you continue to enjoy every step in them!
Kind regards,
Team Kurt Geiger
I have a missing belt
I have a missing belt, the red one, from my order.
I noticed that my items were incomplete while tracking my order online before delivery.
Now that I have received the order, 4 items out of five were delivered.
5 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Jihane,
Thank you for your feedback. We’re sorry to hear that your order arrived incomplete.
To allow us to investigate this further, please provide your order number along with any relevant details regarding the missing item. Once we have this information, our customer service team will be able to review the order and advise further on the next steps.
We appreciate you bringing this matter to our attention and look forward to resolving it for you.
Kind regards,
Team Kurt Geiger
the sandals are beautiful
the sandals are beautiful, well made and super comfortable, however they were samall on me, i'm a 38, I order 8.5 and I needed 9. I offered to a friend and she loved them. I'm going to order a ner pair.
Thank you
7 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Sara,
Thank you for your lovely feedback! We’re delighted to hear that you found the sandals beautiful, well made, and comfortable. We’re sorry that the size wasn’t quite right for you, but we’re pleased to hear they found a happy new home with your friend.
Thank you for sharing your sizing experience, and we hope your next pair in the larger size is the perfect fit. We truly appreciate your support and look forward to welcoming you back soon!
Kind regards,
Team Kurt Geiger
I love any and everything KurtGeiger!
I love any and everything KurtGeiger! The uniqueness/quality of the bags AND shoes have me in a chokehold. I order like once a week and that's why I'm in "ambassadorial" status. LOL! However, I never had an order that was cancelled and it was very disappointing. I've had my eyes set on this specific bag and apparently it sold out...days after I placed my order. Very interesting! So, some friendly suggestions would be to keep a thorough track of inventory; provide amount of remaining stock on app/website; and please don't confirm orders if the product is unavailable. Many major online merchants provide stock amounts to the customer, which enhances the shopping experience. Something to look into...
3 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Dina,
Thank you for taking the time to share your feedback. We’re sorry to hear about the recent cancellation and appreciate you highlighting your experience.
We truly value your continued loyalty and support, and it means a great deal to us to hear you shop with us so regularly. We understand how important it is to have confidence in product availability, and your suggestions around stock visibility and order confirmation processes are valuable. We will ensure your comments are shared with the relevant team for review.
Please rest assured we are continually working to improve the online shopping experience.
Kind regards,
Team Kurt Geiger
I haven’t received the order
I haven’t received the order. It looks like there have been a cancellation of some items but it’s not clear enough.
6 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Lily,
We're sorry to hear that you have not received your order and that the communication regarding the cancellation of items was unclear. We understand how frustrating and confusing this must be.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
LEMJ
Well my Girlfriend and Granddaughter Love your Collection so much until I just had to keep them Happy!
6 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Lem,
Thank you so much for your wonderful review!
We're delighted to hear that both your girlfriend and granddaughter love our collection. Knowing that our products bring smiles to multiple generations makes us incredibly happy!
Thank you for choosing Kurt Geiger to help keep them happy, and we truly appreciate your support. We look forward to helping you find more favourites in the future.
Regards,
Team Kurt Geiger
Brought it for my granddaughter she…
Brought it for my granddaughter she loves it. She's on her second bag
10 december 2025
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Leelee,
Thank you for your lovely review!
We're delighted to hear that your granddaughter loves her bag and that she's already on her second one. There's no greater compliment than coming back for another favourite!
We truly appreciate your support and hope she continues to enjoy her Kurt Geiger collection for years to come.
Regards,
Team Kurt Geiger
I didn't receive my order and it's been…
I didn't receive my order and it's been a week plus know shipping email to see when it's coming
3 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Lisa,
Thank you for your feedback. We’re sorry to hear that you have not yet received your order and have not received a shipping confirmation email.
Please contact our customer care team or provide the requested order information so we can investigate this for you and provide an update on the status of your order. We’ll be happy to assist further once we have the necessary details.
Kind regards,
Team Kurt Geiger
First I never received my order…
First I never received my order confirmed email- had to reach out via chat to ask about my order still never got email-
then I get an email on 4/30 my order shipped and here it is 6/3 and the carrier still docent have my pkg- reached out again and was told due to ground shipping it takes 5-7 days. ok but yet my pkg still has not made it to Fedex. this was the worst experience ive ever had online shopping. and I still don't have my pkg. nor have any idea of when ill get it
29 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Danae,
Thank you for your feedback. We’re sorry to hear about this.
We appreciate that you have already been in contact with our customer service team regarding this matter. As your order remains in transit, we would recommend continuing to liaise with our customer care team, who can review the latest status and provide any updates available.
We value your feedback and have shared your comments regarding the communication and delivery experience with the relevant team for review.
Kind regards,
Team Kurt Geiger
Everything is always amazing
Everything is always amazing, material, quality, design, delivery, I’m in love with this brand.
30 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Claudia,
Thank you so much for your wonderful 5-star review!
We're absolutely delighted to hear that you love everything about the brand—from the materials, quality, and design to the delivery experience. Knowing that you're in love with our brand truly means the world to us.
Thank you for your continued support, and we look forward to bringing you many more pieces you'll love in the future! ❤️
Regards,
Team Kurt Geiger
Tracking information is never sent
Everything went fine. The only thing is you cannot track your order and no tracking numbers are ever sent.
16 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Brandi,
Thank you for your feedback.
We're pleased to hear that everything else went well with your order, but we're sorry to learn about the issue with tracking information and order updates.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
The package actually showed up days…
The package actually showed up days earlier than expected. The packaging was well done.
1 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Martin,
Thank you for your review!
We're delighted to hear that your package arrived earlier than expected and that you were pleased with the packaging. We always aim to provide a smooth delivery experience, so it's great to know we got it right for you.
We appreciate your support and hope you enjoy your purchase!
Regards,
Team Kurt Geiger
I never received my package I’m very…
I never received my package I’m very upset, I just realized it says it’s been delivered but it never arrived. I don’t know if I will get a refund on my order or will it be delivered
2 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Shailianys,
We're very sorry to hear that you have not received your package and understand how upsetting and frustrating this situation must be.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.