I’ve bought multiple shoes from KG and always been a size 39. This pair of 39 is smaller than usual. They are much tighter. When I compare them to my other shoes you can see a significant difference i... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Purchased both a Bone and Black XXX-large Drench bags. Both are gorgeous. I wished that I could have had the same choices of Bone color wallets that were offered in black Drench, in fact there were no... Toon meer
Bedrijf heeft geantwoord
Love me some Kurt Geiger. But I just wished you guys will make more size 12 for the women like myself will be able to buys more shoes and boots AND ESPECIALLY SANDALS when I WEAR A SIZE 11 But because... Toon meer
Bedrijf heeft geantwoord
Never received any shipping information until I made a phone call requiring about it still have not received my first package. One of my items was out of stock I guess cause was told it was cancelled... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
957 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Tracking information is never sent
Everything went fine. The only thing is you cannot track your order and no tracking numbers are ever sent.
16 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Brandi,
Thank you for your feedback.
We're pleased to hear that everything else went well with your order, but we're sorry to learn about the issue with tracking information and order updates.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
The package actually showed up days…
The package actually showed up days earlier than expected. The packaging was well done.
1 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Martin,
Thank you for your review!
We're delighted to hear that your package arrived earlier than expected and that you were pleased with the packaging. We always aim to provide a smooth delivery experience, so it's great to know we got it right for you.
We appreciate your support and hope you enjoy your purchase!
Regards,
Team Kurt Geiger
I never received my package I’m very…
I never received my package I’m very upset, I just realized it says it’s been delivered but it never arrived. I don’t know if I will get a refund on my order or will it be delivered
2 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Shailianys,
We're very sorry to hear that you have not received your package and understand how upsetting and frustrating this situation must be.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Shipping issues
My shipping keeps getting delayed and I never happened when I ordered from you guys. I’m contemplating ordering from you guys again.
1 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Keyani,
We’re very sorry to hear about the delays with your order. We understand how frustrating it is when a delivery does not arrive as expected, especially if this hasn't been your experience with us in the past.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger.
My experience was was great
My experience was was great! I haven't received my package yet.
2 juni 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Angela,
Thank you for your review.
We're pleased to hear that your experience has been great so far, but we're sorry to learn that you have not yet received your package.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Antwoord van Kurt Geiger
Hi Erica,
Thank you so much for your 5-star review!
We're delighted to hear that your order arrived just in time. There's nothing better than receiving a purchase exactly when you need it!
Thank you for choosing Kurt Geiger, and we hope to welcome you back again soon.
Regards,
Team Kurt Geiger
Long delivery & too small
The shoes took two weeks to be delivered only to fit small (I went a half size up). I have to return them.
31 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
HI Darneshia,
Thank you for taking the time to share your feedback.
We're sorry to hear that your order took longer than expected to arrive and that the shoes were still too small despite ordering a half size up. We understand how disappointing this must be, especially after waiting for the delivery.
We appreciate your feedback regarding both the sizing and delivery experience, and we will ensure it is shared with the relevant team for review.
Regards,
Team Kurt Geiger
Placed order on a Wednesday and paid…
Placed order on a Wednesday and paid for express shipping. I didnt receive my order until the next Friday 9 days later.
20 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Potae,
Thank you for taking the time to share your feedback. We are sorry to hear that your order did not arrive within the expected timeframe despite selecting an expedited delivery service.
We understand your concerns and sincerely apologize for the experience and any inconvenience caused.
Please respond to the requested information so we can look into your order further and assist you accordingly.
Kind regards,
Team Kurt Geiger
Shipping taking forever after someone…
Shipping taking forever after someone paid so much for
31 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Naeemah,
Thank you for taking the time to share your feedback. We are sorry to hear about the delay with your order and understand your concerns regarding the delivery experience.
We sincerely apologize for any inconvenience caused and appreciate you bringing this matter to our attention.
Please respond to the requested information so we can look into your order further and assist you accordingly.
Team Kurt Geiger
Birthday Princess
Ordering process was a breeze. Quality of the products was great. My niece will definitely love it all.
Due to issues with previous delivery with FedEx, I had the package held at a FedEx pick up location.
29 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Quanisha,
Thank you for your wonderful feedback. We’re delighted to hear that your experience with us was smooth from start to finish and that you were pleased with your purchase.
We appreciate your support and hope the gift is enjoyed on the special occasion.
Kind regards,
Team Kurt Geiger
Everything is beautiful thank you so…
Everything is beautiful thank you so much
30 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Patricia,
Thank you for your kind feedback. We’re delighted to hear that you are happy with your purchase.
We truly appreciate your support and hope to welcome you again soon.
Kind regards,
Team Kurt Geiger
Antwoord van Kurt Geiger
Hi Jordan,
Thank you so much for the amazing review! 😍
We’re thrilled to hear that you love your bags and that we continue to exceed your expectations every time. Comments like yours truly make our day!
Thank you for your support, and we can’t wait to welcome you back for your next favourite piece.
Regards,
Team Kurt Geiger
Antwoord van Kurt Geiger
Hi Deborah,
Thank you so much for your lovely review!
We’re delighted to hear that you were happy with the service and fast shipping.
We truly appreciate your support and hope to welcome you back again soon!
Regards,
Team Kurt Geiger
I have ordered before and my order has…
I have ordered before and my order has always arrived and the price is comparable. I will order again in the future.
22 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Brenda,
Thank you for your feedback and continued support. We’re pleased to hear you’ve had positive experiences shopping with us and appreciate your trust in our service and pricing.
We look forward to welcoming you again in the future.
Team Kurt Geiger
As always the quality is exceptional…
As always the quality is exceptional and the design more beautiful than on the pictures
19 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Isobel,
Thank you for your wonderful feedback. We’re delighted to hear you are happy with your purchase and that it exceeded your expectations.
We truly appreciate your continued support and look forward to welcoming you again soon.
Team Kurt Geiger
Very disappointed with Kurt Geiger…
Very disappointed with Kurt Geiger customer service. I placed my order on 5/16/26 and paid extra for expedited shipping, yet as of 5/25 I still have not received my order. I contacted customer service for help, but they were unable to provide any real assistance. I also asked to speak with a manager and was told no managers were available and that I would receive a follow-up email within 2 days which never happened. Poor communication, lack of accountability, and delayed shipping despite paying extra is extremely frustrating. I expected much better service.
25 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Diva,
Thank you for taking the time to share your feedback. We are sorry to hear about the experience you’ve had with your delivery and the support received from our team.
This is not the standard of service we aim to provide, and we understand your concerns regarding the delay and communication.
Please respond to the requested information so we can look into your order further and assist you accordingly.
Team Kurt Geiger
Quick Service, Unique Products!
Items came super quickly and are exactly as expected.
22 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Sana,
Thank you for your feedback. We’re delighted to hear that your order arrived quickly and met your expectations.
We truly appreciate your support and hope you continue enjoying your purchase.
Team Kurt Geiger
Obsessed with my order ✨ Beautiful…
Obsessed with my order ✨ Beautiful quality and such a smooth shopping experience.
25 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hello Grisel,
Thank you for your lovely feedback. We’re delighted to hear you had a positive shopping experience and are pleased with your purchase.
We truly appreciate your support and look forward to welcoming you again soon.
Team Kurt Geiger
Very unhappy
Very unhappy. I called to have my delivery address changed before the items shipped and they lied and said it was corrected my shoes arrived at wrong address
22 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Michelle,
We’re very sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Every item that I have purchased from…
Every item that I have purchased from KURT has been fantastic! Quality. Craftsmanship. Design. I love everything.
Thank you for being at a price point I can afford and get beautiful items.
24 mei 2026
Review zonder uitnodiging
Antwoord van Kurt Geiger
Hi Ann,
hank you so much for your wonderful review!
We’re delighted to hear that you’ve loved every item you’ve purchased and that our quality, craftsmanship, and designs continue to impress you.
It means so much to know that you can enjoy beautiful pieces at a price point that works for you. We truly appreciate your support and look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
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