Kurtis Property Reviews 

176
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 4 van de 5 sterren

Alison Todd has been extremely professional as well as down to earth. She has made my experience very easy going. I'm going through a difficult period and she has been more than understanding and emp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Hi, I hope everybody gets to read this, Althrough Kurtis prperty is showing reviews all are good , I had a very bad experience. I spoke to Dilllion who guided me to the reqirements of the re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently had my guaranteed rent contract renewed. One year of stress free letting. Rent is paid each month on time. No issues with the management of the property. Customer care is excellent. I reall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had one do the craziest experiences selling our house, however despite the CONSTANT legal road blocks we faced Jerome Palmer went above and beyond to help us get through it and successfully sold o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Informatie afkomstig van verschillende externe bronnen

Estate and Letting Agents with property for sale or rent in Wanstead, Woodford, Loughton, Goodmayes, Walthamstow, Stratford and East Ham.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

176 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(176)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The new agent working there named Moon…

The new agent working there named Moon was very kind and very helpful. I would 100% recommend you.

24 maart 2023
Review zonder uitnodiging
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Antwoord van Kurtis Property

Dear Nida,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Beoordeeld met 5 van de 5 sterren

Jerome and Charlie were extremely…

Jerome and Charlie were extremely helpful during my sale and purchase. They communicated well and always kept me update.

Thank you so much to the both of them

23 maart 2023
Review zonder uitnodiging
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Antwoord van Kurtis Property

Dear Dayna,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. Should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Beoordeeld met 5 van de 5 sterren

Thanks Kurtis Property

Thanks Kurtis Property! A special thank to Munyna Naganga, he is polite and professional, after I missed the viewing appointment, he is still proactive and helpful to book me in. Great service!

22 maart 2023
Review zonder uitnodiging
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Antwoord van Kurtis Property

Dear Shirley,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Beoordeeld met 5 van de 5 sterren

Kurtis = all good!

I have been letting out a property since around 2009. Only 2 different tenants. Of course there’s been issues over the years but I this is to be expected. Jackie has always been very friendly and helpful when issues have occurred and I have been promptly informed of repairs etc needed, which Jackie always sorted for me. I have been dealing with Paris more recently and she too has been very helpful. Kurtis recently sold the property on my behalf and Harvey and Jerome certainly deserve a mention for their good service and regular updates.

21 maart 2023
Review zonder uitnodiging
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Antwoord van Kurtis Property

Dear Jennifer,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. Should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Beoordeeld met 5 van de 5 sterren

New recruit Moon at Kurtis Property

New recruit Moon at Kurtis Property, Ilford, was direct, polite and professional.

21 maart 2023
Review zonder uitnodiging
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Antwoord van Kurtis Property

Dear Joe,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Beoordeeld met 1 van de 5 sterren

This managing agents don't do nothing but take your money…

this managing agents don't do nothing other then take your rent payment. have been waiting 17+ weeks for 2 leaks coming through my floor and ceiling and still nothing done. back and front door broken, rising damp, mold, condensation, vermin control (may i add i have tried to treat myself but to no end i cant treat inside of walls)
homeowner don't wanna pay for anything so kurtis just leave you to live in grim conditions.
I have only been renting the property for 7 months and been arguing to get the repairs done for 5 months. kurtis ain't a good landlord and leave you in poor conditions. constant false allegations and nothing ever completed.
avoid renting from this company at all costs

1 oktober 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Dear Raquel,

We are sorry to read that you are not satisfied with the service that Kurtis are providing you, as you are aware there have been a few delays with rectifying your issues as the landlord wishes to use their own contractor and be provided with a few different quotations before proceeding, this is to make sure that the issues are dealt with correctly. As you have already been notified the heater issue & toilet issue (leak & condensation) have been booked in to be repaired and this has been arranged around your availability.

Now that the above has been arranged/dealt with, we hope moving forward you will have more confidence in us as your Managing Agents and you are happy in your property. At Kurtis we wish to have a good relationship with our tenants and hope that the best resolution is reached for all parties involved.

Thank you.

Beoordeeld met 1 van de 5 sterren

FLAT 15 HARTLEY COURT E11 2QG

We accepted tenancy on 28/01/22, since we have the following repairs and we have been ignored.

Kitchen door liver handle i repaired instead of you, as it's a fire door, and needs to closed when cooking, so couldn't wait for you as this would have been a fire hazard.

Bathroom bulb we replaced, even though you promised at time of viewing. It would have been a health & safety issue, as the landlord & agent have a duty of care.

Hot water issue still, you shared a video of diagnosing faults when I reported scolding hot water, and had requested an operation manual you said you would liase with landlord and previous tenant. This still remains outstanding.

Kitchen cooker not working (already shared video with you by my wife.

Kitchen extractor fan not working (already shared video with you by my wife.

These both remains outstanding.

Electric heater near front entrance door not working, if turned on it gives burning smell and sets off fire alarm, hence unusable. Remains outstanding.

Whb in the bathroom is cracked several places raised in the inventory, which you were given a copy of. Remains outstanding.

Main communal entrance door gets stuck doesn't operate with intercom button, we have had issues, and if you were not aware, class this email as a request. Hence outstanding.

This is a joint tenancy, and only been given One set of keys, request another set. Remains outstanding.

Some Windows are locked, and no window keys have been provided if not aware of then treat this email as a request. Hence outstanding.

Lack of heating in the kitchen treat this as a request if not aware, hence outstanding

Master bedroom window has gaps in between the frame, it was highlighted in the inventory which were sent, hence outstanding..

Master bedroom electric heater doesn't function properly, raised previously, and ignored hence outstanding.

Master bedroom door is not lockable, request for lockable lever, hence outstanding

Kitchen cooker housing unit legs raised at time of viewing, hence outstanding

Kitchen plinth missing raised at time of viewing, hence outstanding

Communal light to the stairs is not working, hence outstanding.

With no cooking facilities it's now costing money to purchase food, and the produce that we have bought will expire. With a young child this is unsustainable!!!

The lettings person refuses to take calls, and does not respond to emails, initially very friendly, but now unresponsive.

I welcome Kurtis property to contact me or my wife to resolve this issue now.

Or find us alternative accommodation with facilities that work.

9 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, professional service. Would highly recommend

2 december 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Thank you Michael, it has been a pleasure working with you.

Beoordeeld met 5 van de 5 sterren

They are very helpful

They are very helpful, I am very happy for there service, very friendly, quick work they do all the time ,

2 september 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Thank you for your kind words Dipankar, we look forward to continuing business with you!

Beoordeeld met 5 van de 5 sterren

Thanks Kurtis Property

Thanks Kurtis Property. We rented with you for 2 years and received a great service. Paris and Harvey are genuinely good people and have provided support all the up to the end of our tenancy. We found that their maintenance team were well skilled in carrying out general repairs even during the height of covid. I can't fault these guys one bit and would definitely recommend.

2 november 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Steven,

Thank you for your kind words, it has been a pleasure working with you and wish you all the best in the future!

Beoordeeld met 5 van de 5 sterren

Excellent service from Kurtis Property

Excellent service from Kurtis Property, special thanks to Harvey Bennett

7 oktober 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Moni,

Thank you for the review, we look forward to working with you on further properties as and when they become available.

Beoordeeld met 5 van de 5 sterren

Harvey and his team are excellent to…

Harvey and his team are excellent to work with. I found them open and honest and a trustworthy agent which is often not the case with many others. I have not had great experience with guaranteed rent schemes in the past, but with Kurtis I see they do this very fairly for all parties involved and would recommend them highly.

19 oktober 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Shu,

Thank you for the kind words, greatly appreciated!

Beoordeeld met 5 van de 5 sterren

I have a property with Kurtis on the…

I have a property with Kurtis on the Guaranteed rent scheme.
I have been receiving excellent service from Harvey and his customers relation and professionalism has been satisfying. Quick responds to emails and matters. I would highly recommend Kurtis Properties to anyone wishing to rent out any of their property.

12 oktober 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Ayodele,

We appreciate the kind words and it has been a pleasure to work with you. We look forward to assisting you with any of your other properties.

Beoordeeld met 5 van de 5 sterren

Great letting agents especially Harvey…

Great letting agents especially Harvey Bennett for guarantee rent letting, my property is with Kurtis since March 2022, a pleasure to work with. Highly recommended Talat Malik

11 oktober 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Talat,

Thank you for the kind words, they are greatly appreciated!

Beoordeeld met 5 van de 5 sterren

Great letting agent, Harvey was excellent

Dealt with Harvey initially, honest, smooth and hassle free, would certainly use again.

6 september 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi James,

Thank you for the kind words, we look forward to working with you on this any other property that becomes available.

Beoordeeld met 5 van de 5 sterren

Gave my house on guaranteed rent scheme…

Gave my house on guaranteed rent scheme for a few years. Seamless process and simple.

Good communication with Harvey Bennet, who offered me the best honest price, and advice.

As a landlord would recommend.

26 september 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Jewel, we appreciate the kind words and look forward to a fruitful relationship.

Beoordeeld met 5 van de 5 sterren

I’ve been working with kurtis now for…

I’ve been working with kurtis now for the last 8 months as a landlord with property’s Harvey and Mohammed have been a pleasure to work with.
Highly recommend

5 oktober 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Thank you Tony for the kind words, we look forward to working with you on further properties.

Beoordeeld met 5 van de 5 sterren

Highly recommend Kurtis Property

So happy about Kurtis Property it helped me find the house that I long dream about, and Jerome Palmer the manager had me in mind being very professional

15 juli 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Maria. Thank you for your feedback and kind words, it really is appreciated. Please feel free to contact us if you or anybody else you know needs any assistance with buying, selling or renting.

Beoordeeld met 5 van de 5 sterren

Kurtis managing difficult problems

Kurtis have been my managing agents for many years. They are always proactive and helpful. Recently I have had several problems that have needed a lot of tenacity dealing with complex issues and local authorities. Getting my windows fixed seemed to take forever. A special thank you to Georgina, Jackie and the team for resolving things for me Georgina has been amazing throughout this. I feel confident when I work with them that things will get done and wish every managing agent was like them.

22 september 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Tara, thank you for your kind words. It was a pleasure to assist you in getting the works resolved.

Beoordeeld met 5 van de 5 sterren

Would definitely recommend

Came to Kurtis looking to buy a property and was put in contact with Charlie Hill, who was incredibly helpful and professional. So impressed by his knowledge and effort to make the process as simple as possible for me, due to him I have passed his number onto anyone I know and recommend Kurtis to anyone looking for a property! Thanks again Charlie, your a total asset to your team

22 juli 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Chris, many thanks for your review and your kind words about Charlie.

Please could you contact us - info@kurtiswoodford.co.uk - as we would like to discuss with you about a referral scheme we have in place.

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