Kurtis Property Reviews 

176
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 4 van de 5 sterren

Alison Todd has been extremely professional as well as down to earth. She has made my experience very easy going. I'm going through a difficult period and she has been more than understanding and emp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Hi, I hope everybody gets to read this, Althrough Kurtis prperty is showing reviews all are good , I had a very bad experience. I spoke to Dilllion who guided me to the reqirements of the re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently had my guaranteed rent contract renewed. One year of stress free letting. Rent is paid each month on time. No issues with the management of the property. Customer care is excellent. I reall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had one do the craziest experiences selling our house, however despite the CONSTANT legal road blocks we faced Jerome Palmer went above and beyond to help us get through it and successfully sold o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Informatie afkomstig van verschillende externe bronnen

Estate and Letting Agents with property for sale or rent in Wanstead, Woodford, Loughton, Goodmayes, Walthamstow, Stratford and East Ham.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

176 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(176)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I used Kurtis Property to sell a…

I used Kurtis Property to sell a property that needed a lot of work done. Prior to coming to Kurtis, I had negative experiences with other estate agents who seemed to not being interested in selling the property. Jerome at Kurtis was so helpful, he made us a priority and put the work in to make sure we got our property sold. Thank
You Jerome & Kurtis, definitely recommend!

1 september 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Thank you for your review. It was a pleasure working on your behalf and please keep us in mind if you or anybody else you know wishes to sell, buy or rent!

Beoordeeld met 1 van de 5 sterren

Very bad experience with this property…

Very bad experience with this property management company. They don’t listen to any complains made by the tenants. And don’t work on resolving those issues.
I’ve been with much better and professional letting agents. Kurtis needs to up their game. Highly disappointed!!!

23 mei 2022
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Antwoord van Kurtis Property

Dear Tenant,

We are very sorry that you felt this way but unfortunately you knew the condition of the property when you took occupancy and you were offered a discounted rent until the works were completed.
The delay was not caused by either the landlord or Kurtis Property as it was the window that needed to be sorted and this was under the control of Block Management which were the local council.
We do apologise for any inconvenience caused and the delay that could not be helped.

Beoordeeld met 5 van de 5 sterren

I used Kurtis Property when we were finding our first flat to rent…

I used Kurtis Property wheb I was finding our first flat to rent, so I was a novice throughout the process.
Harvey's professionalism and patience was a breathe of fresh air.
Process was quick and seamless due to the advice and communication received.
On exiting the property, we dealt with Harvey again. He remembered our conversations from over a year ago - so it was like meeting an old friend who cared about us and his job.
5 star service received throughout. Would highly recommend!
Keep up the good work!

5 mei 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I think they need to take more care…

I think they need to take more care into the landlords they work with. I have developed depression since being in a property run by them and havent slept for months due to poor windows.
Havent been able to even watch ITV, bbc or any type of normal television for 7 months. So many issues and it seems to me the owner of the flat is more concerned with his money rather than making sure his tenants are healthy and happy. So disappointed and disheartened
UPDATE: There were no access issues or contractor issues. I was still living with cockroaches when I moved out. An infestation that was there before I moved in.
I am very happy in my new home and will never rent a property with your company again

27 april 2022
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Antwoord van Kurtis Property

Hello Sade,

We are sorry to read that you were not satisfied with the service that Kurtis provided you. As you are aware your issues were dealt with in a timely manner, the only delays encountered were due to access and contractors availabilities which we eventually overcame.

Kurtis are sorry that you still feel this way and wish you all the best in your new property.

Thank you.

Beoordeeld met 1 van de 5 sterren

Going downhill!

My experience has been disappointing. I have stayed in Ilford property. The neighbourhood can only be described as place which attracts govt law enforcing agents due to multiple issues - no communication was provided to me or my family about those issues before I moved in property. With those known problems, no one would stay in property even with half of market rent. The communication lately was nightmarish with multiple follow-ups and unanswered voicemails about any concerns, have become norm. Also, it's worth noting each and everything in email as likelihood of reneging the things agreed on good faith is sky high!

12 april 2022
Review zonder uitnodiging
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Antwoord van Kurtis Property

Dear Amit,

Thank you for taking your time to share your recent experience with us.

You had been a tenant in this property for nearly 5 years and your comments in relation to the neighbourhood are not something that Kurtis can be responsible for.

With regard to recent communication, your Property Manager has been in contact with you both verbally and via email and we are sorry that no conclusion could be made in regard to the disputed amount. However, your Property Manager will of course, continue to correspond with you in order to have this matter resolved as swiftly as possible and if necessary, this will be raised with the TDS Disputes service.

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish

Great experience from start to finish. Harvey from the Ilford branch was an absolute pleasure to communicate with regarding the flat I have just moved into and was very accommodating and helpful throughout the entire process. Would highly recommend Kurtis Property

9 maart 2022
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Antwoord van Kurtis Property

Many thanks for your kind review, it was a pleasure dealing with you throughout the process. Whilst we may not be managing the property for you, we are only a few minutes away so do not hesitate to contact us should you require any further assistance. Best of luck in your new home!

Beoordeeld met 5 van de 5 sterren

Thanks to Jerome at Kurtis for all of…

Thanks to Jerome at Kurtis for all of his help throughout my purchase in Romford, super helpful and always kept me up to date throughout. Thanks again.

24 februari 2022
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Antwoord van Kurtis Property

Hi Frank,

Thank you for your kind words. It was a pleasure providing you a service and we look forward to selling you more properties in the future!

Beoordeeld met 1 van de 5 sterren

Worst Experience

In my experince this is the worst agency I have evermet,I rented my current appartment with them and I have raised some serious issues and concerns for maintenance,it is been the 3rd month there is no action from them and they still playing on emails.

If you sign a contract with Kurtis you will regret!

23 februari 2022
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Antwoord van Kurtis Property

Dear Nelson,

We are sorry to read that you are unhappy with the service that Kurtis are offering you, as you know, there had been some delays in dealing with your issue. However, as you are aware, the landlord did not want to waste money on new taps etc. so to help resolve these issues, has agreed to have a new bathroom fitted.
This was agreed along with issues and requests you had also asked to be attended to including new heaters, new curtain pole and some snagging.
Now that the above has been arranged, I hope moving forward, you will have more confidence in Kurtis and be happy with your new bathroom.

Beoordeeld met 5 van de 5 sterren

I am happy with Kurtis managing my let…

I am a landlord and I am happy with Kurtis managing my let property, they are very professional in dealing with matters, and able to reach them when you need to.

23 december 2021
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi J, we’re glad to hear that you’ve been happy with our service and we will make sure to maintain this level of service moving forward.

Beoordeeld met 5 van de 5 sterren

I am pleased to add my review regarding…

I am pleased to add my review regarding my experience in dealing with kurtis Estates.
I made a Purchase of a house in Romford RM6. Even Although we hit unexpected problems. Due to financial institute and in cooperative solicitors. It was the staff at Kurtis kept the deal together. Using there expertise and experience. Thanks to them The sale went smoothly
I am happy to recommend Kurtis to friends and family.
Excellent and professional service

21 december 2021
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Antwoord van Kurtis Property

Hi Abs, firstly we would like to thank you for entrusting Kurtis Property with the purchase of your property. As you mentioned, we did have some difficulties with the property purchase but we managed to overcome these and used our experience to get the sale through. It was also a pleasure dealing with you and your family throughout the process. Best of luck with the new home!

Beoordeeld met 5 van de 5 sterren

Kurtis agent has very good employees

Kurtis agent has very good employees, I love these groups of people. Harvey and Lucy are really helpful also they answered my questions very friendly even though I asked twice. They are every time available and I can trust them. Both of them are really Professinal.I appreciate their kindness.

15 december 2021
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Antwoord van Kurtis Property

Thank you Afsaneh, we appreciate your kind words and have passed on the message to Harvey & Lucy. We wish you the best of luck with the new tenant and will be on hand to assist at any time.

Beoordeeld met 5 van de 5 sterren

Kurtis Lettings

I have 2 properties with Kurtis and have done so for many years. Jackie in property management has always been exemplary in sorting out issues that tenants may have. The sales team are also extremely efficient in finding me new tenants whenever the properties become vacant. I would strongly recommend Kurtis to any landlord

13 december 2021
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Antwoord van Kurtis Property

Thank you for your kind words, Bal. It’s always nice to hear comments like this as you know we pride ourselves on building long term relationships with our clients by maintaining a high service.

Beoordeeld met 5 van de 5 sterren

Landlord with rent guaranteed

I am a Landlord who's benefitting from rent guarantee scheme. It was a seamless process, Harvey was fantastic! He came to view the property on time, he advised what small changes I would have to make, made me an offer, shook hands and that was that! Payments are always on time, I get reminders to send them annual gas certificate or have them arrange it at a small fee. Looking to do more business with them soon. Highly recommend, they're a real professional outfit!

13 december 2021
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Maqsood,

Thank you for the kind review.

We are looking forward to working with you on further properties in the future.

Beoordeeld met 5 van de 5 sterren

This is the first time in letting my…

This is the first time in letting my property through Kurtis Properties on the guaranteed rent scheme and I am so please that I found this agent. I have received excellent service from Harvey, who has been extremely professional and quickly responds to all my emails and calls and I would highly recommend Kurtis Properties to anyone wishing to rent out any of their premises.

25 november 2021
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Antwoord van Kurtis Property

Dear Mr Leone,

Thank you for the kind words, it has been our pleasure to work with you and we look forward to continuing our working relationship with you going forward.

Beoordeeld met 5 van de 5 sterren

Great service

Harvey helped me with letting out my property, he provided a great service and professionalism, Highly recommended

13 november 2021
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Antwoord van Kurtis Property

We appreciate your review and are happy to assist with any further properties you may have.

Thank you.

Beoordeeld met 5 van de 5 sterren

Would recommend

I used Kurtis for the first time recently to let my property and I would have no hesitation in using them again. Harvey was very helpful and the whole process was smooth, efficient and professional. 5/5

11 november 2021
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Antwoord van Kurtis Property

Thank you for passing over the property for us to deal with on your behalf. We hope to work with you for your other properties as and when they become available!

Beoordeeld met 5 van de 5 sterren

Customer service

Jackie Cartmell's is a very pleasant Lady. Her customer service and communication skills our outstanding.

Nothing is too much trouble for Jackie. she is an absolute professional and extremely good at her job.

Thanks again for all your help and patience Jackie with dealing with my property, etc .10/10

11 november 2021
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Antwoord van Kurtis Property

Hi Frank,

Thank you for your very kind words, this is much appreciated and it is a pleasure to assist you.

Beoordeeld met 5 van de 5 sterren

I worked with Kurtis and found them to…

I worked with Kurtis and found them to be a very good company.
I worked with Harvey at Kurtis and he is very professional and a pleasure to deal with.

10 november 2021
Review zonder uitnodiging
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Antwoord van Kurtis Property

Hi Abid,

Thank you for your review and allowing us to take your property forward on our Rent Guarantee Scheme.

We look forward to working with you again in the future.

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