Lavetir Reviews 

Wish I could give them a zero. I placed an order on 3/23. After more research, I found a dress I preferred more from another site. I submitted my online cancellation within the 24 hour period. I head nothing. I submitted the request a second time (within the 24 hour period). Again, I was ghosted. I tried calling their number...it is a fake number. I finally sent an email to customer service and they say this was their first email from me. yes it was my first email. but not the first cancellation request. someone on their end is not managing the cancellation forms. I am very disappointed. If they fix this and refund me fully, I will update my review.

The sizing of the Chinese company is off. They won’t exchange for a larger size, and will give you 20% of the price back if you pay an absorbent restocking fee and shipping back to China or New Jersey.
They simply want you to keep an ill-fitting product and give up on expecting a refund.
Buyer Beware!!

Currently in the U.S. and ordered 2 bridesmaid dresses. Dresses never arrived. Ordered 2 over 2.5 weeks ago. Didn’t receive a tracking number when it shipped as promised and had to chase that TWICE. Finally got tracking sent and it says the dresses were signed for/ delivered yesterday and they were NOT!

Never received anything!!!!

Wish I’d seen these reviews before ordering.

Do not buy from Lavetir- this vile, lying, predatory, scam of a company!

I ordered a mother of the groom dress from Lavetir. when it arrived I tried the dress on and it was perfect. Color, style, fit all perfect. I used their helpful measurement chart to determine the exact size and it fit like it was made for me. I can't recommend Lavetir enough. The only thing I suggest is to use expedited shipping. I didn't, which caused me some angst, but the dress arrived when Lavetir said it would! Great dress and great service, I highly recommend! Thank You!!

I purchased a long blue suite where the jacket goes to your ankles with blue dress pants. What I received was a blue hooded sweatsuit, it literally didn’t even come close to the picture. I feel like they sent me the wrong outfit it was so bad. After sending pictures, they offered me a 30% refund or I could return it for $50 shipping cost???? Are you kidding me! This is horrible customer service. You sent me the wrong item and I have to loose $70 because of your mistake? I did nothing wrong here! DO NOT BUY FROM THEM!

Ordered over 3 weeks ago with standard shipping for my grandmother, under her name.

Payment processed but we do not have the order number and have not received a confirmation email or text. No update whatsoever. Only communication is via email and I’m still waiting on a response.

Very disappointing experience.

I paid to have my dress delivered quickly. Not only did it not arrive in the set time but I was not able to even get a response from this company. It has been 3-weeks now since I cancelled my order, and still no refund.

Opted for personalised fittings, free of charge, the dress were the perfect size for all 3, very different, bridesmaids. Very good quality too.

I wished there was a 0! Absolutely the worst products, worst customer help, incorrect return information, and overall horrible experience! I would never recommend buying anything from this company!!!

Shipping was so much faster than I expected! I got my size wrong, but because it was a lace up back I was able to cinch it to fit my curves really well. It was gorgeous and I got a lot of compliments.

The selection of dresses is amazing. The abundance of styles and colors will sure fit any color theme, skin tone, and figure.

I was worried about not receiving my dress on time as I ordered not even a month ahead, but the Lavetir team was excellent on communicating and my dress arrived on time.

The measurement chart was very helpful- my dress fit amazingly.

I bought a bridesmaid dress for a wedding in October 2025 and it came much quicker than expected which was a great surprise. The dress fit well and did not require any adjustments. The dress also looked exactly like the photo shown and it was made well! The color was beautiful also.

I ordered a dress for my daughter's wedding. The dress was perfect. The size was as advertised. The quality was fabulous and the dress was perfect for the event. I loved it.

This website is a total scam. I ordered two dresses and was unable to return either. The dresses were shipped from California and when you try and return them they tell you you’re responsible for the shipping. They don’t tell you that they want you to ship it to the original company which is located in China. If I was to ship it back it would’ve cost me over $300 just for shipping. There is no phone number to call you have to do everything by email. Very frustrating! I would never order from this website.

I loved my Lavetir dress, the appliques were really beautiful, It fit me excellently and has a corset inside to give you a beautiful body shape and the fabric is great, I loved how I see myself in this dress, everybody was telling me that is beautiful. Plus, the customer service is great! They'll contact you to make sure everything is correct.

Loves this dress! It made me feel great and I was able to wear for roughly 10 hours without any discomfort! I also loved that it has pockets! The dress was so great my sister bought the same one for her next event! I was nervous when I didn't get any shipping updates, but the dress made it fairly quick and was in great shape!

Excellent customer service and beautiful product.

Easy to order and buy and the dress was great quality and looked like the picture.

Lavetir’s customer service was excellent. I had to do custom sizing (which is free of charge) and had written down my proportion incorrect. They were quick to catch this and emailed me to double check my proportions. Thank goodness they did this because the dress would have been wrong if they didn’t catch this. I loved my dress and loved their customer service.

The color and quality of my dress was top-notch. Service was quick and professional.