After reading several bad reviews, I was wondering if I made a mistake ordering the brake lights for my ‘26 Gladiator. However, they arrived on time, was easy to install and fit correctly, and after... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery came in three separate shipments. Didn’t know what to expect and commented to company about not getting 2nd or 3rd containers. All came within days of each other and were in good shape. Ha... Toon meer
Bedrijf heeft geantwoord
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My ins... Toon meer
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zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over LED Factory Mart
Geschreven door het bedrijf
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contactgegevens
4231 E Brickell St, 91761, Ontario, Verenigde Staten
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
Goed
820 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Weak mounting bracket
The mounting bracket bent when I went through a car wash. I'm going to see if I can find a metal shop here to build me a stronger bracket.
28 oktober 2025
Antwoord van LED Factory Mart
Dear Loren,
Thanks for sharing your feedback. We're sorry to hear the mounting bracket bent during your car wash. That’s not the experience we want for our customers. Our team continuously works to improve product durability, and your input helps us do that. We will contact you and provide the best solution.
Half your money back for a faulty product?
Do not purchase from LEDfactorymart. The product I ordered is retaining it's shipping container shape. Seller has had me lay heavy objects on it, bend it back and smash more heavy objects, now wants me to boil water and pour it over a 20 square foot bed mat. Seller effectively cannot resolve it, so is only offering half my money back to return the faulty product.
25 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Jason,
We’re very sorry to hear about this experience and appreciate you sharing your feedback. What you described isn’t the level of quality or service we aim to provide. Our support team worked to resolve the issue based on standard product care guidelines, but it’s clear this solution was frustrating. We’d like to make things right. We have replied your email and applied the full refund.
Great parts
26 oktober 2025
Antwoord van LED Factory Mart
Dear Erik,
Thanks so much for the 5-star review! We’re thrilled to hear you’re happy with the parts and appreciate you taking the time to share your experience. Your support means a lot to us. We look forward to helping you again soon with more quality parts for your next project or upgrade.
Great pricing
Great pricing, and military discount is such a help. Lots of information on all products, for easy choosing.
23 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Barry,
Thank you for the 5-star review! We’re glad you appreciate our pricing and military discount—it’s our way of saying thanks for your service. It’s great to know the product information helped make your choice easier. We’re always here to provide quality parts and a smooth shopping experience.
Antwoord van LED Factory Mart
Dear customer terry,
Thanks for the 5-star review! We’re happy to hear your order arrived quickly and that the installation process was easy. Providing reliable parts and a smooth experience is always our goal. We appreciate your feedback and look forward to serving you again with more quality products in the future.
Such a massive improvement
Such a massive improvement! Looks so cool...seriously. Only Gripe? The enclosed instructions lack detail, so we had to pull up youtube videos to get through the install. I recommend you include the URL to YOUR video, walking through the steps.
25 oktober 2025
Antwoord van LED Factory Mart
Dear Tim,
Thanks so much for the awesome review! We’re thrilled you love the upgrade and how it looks. Your feedback about the instructions is very helpful—we’re always working to improve. Adding a direct link to our installation guide is a great idea, and we’ll include that soon.
Very nice lights and custom service.
Very nice lights and custom service.
I would recommend adding installation instructions in the future
25 oktober 2025
Antwoord van LED Factory Mart
Dear Vincent,
Thank you for the 5-star review! We’re glad you’re happy with the lights and our customer service. Your suggestion about including installation instructions is very helpful. We’re currently improving our guides to make installations even easier. We truly appreciate your feedback and recommendation—it helps us serve customers better.
Quality Look
Good communication. Fast shipping. Well packaged. That being said,I have not had the opportunity to install these trail sight lights yet. They do look of quality and the harness good as well.
21 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Jason,
Thank you for the 5-star review! We appreciate your kind words about our communication, shipping, and packaging. It’s great to hear the lights and harness look high quality. We’re confident you’ll enjoy them once installed and hope they perform just as well as they look. Thanks for your support!
Excellent pricing!!!
20 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Anthony,
Thanks so much for your 5-star review! We're thrilled to know you found our pricing excellent. Providing great value for our customers is always a top priority, and feedback like yours keeps us motivated. We appreciate your support and look forward to serving you again soon with the same great deals!
Ordered almost 2 weeks ago
Ordered almost 2 weeks ago
Got notified that the we’re on the way a week ago today
Said they were on time for delivery on Tuesday
It’s now Thursday and still nothing
No lights
No notifications of delays
The tracking app hasn’t updated since 12 am on Monday
I really hope they show up today
I’m regretting my decision to purchase this light kit with every passing minute
8 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Customer,
We’re very sorry for the delay and frustration caused by your order experience. This is not the level of service we aim to provide. Shipping delays can occur, but you should always be kept informed. Please reach out to our support team support@ledfactorymart.com with your order details so we can track your shipment and resolve this quickly. Your satisfaction matters to us, and we’ll do everything we can to ensure your light kit arrives as soon as possible.
The lights I ordered arrived well packaged
The lights I ordered arrived pretty quickly, it didn’t take them long to come in at all. The lights were also really well packaged!
23 oktober 2025
Antwoord van LED Factory Mart
Dear Kelsey,
Thank you for your fantastic 5-star review! We’re happy to hear your lights arrived quickly and that the packaging met your expectations. Our team works hard to ensure fast delivery and secure packaging so everything arrives in perfect condition. We truly appreciate your support and hope you enjoy your new lights!
I purchased the wrong halo headlights…
I purchased the wrong halo headlights and running lights. I call customer service and the lady was very nice and helpful. I ordered this morning, and the order was cancelled at my request. I will reorder the correct items today. I recommend LED Factory Mart highly! Thank you for your help.
Michael
18 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Michael,
Thank you for your kind words and recommendation! We’re glad our customer service could assist you quickly and efficiently with your order. We appreciate your trust in LED Factory Mart and look forward to helping you with the correct headlights and running lights. Please don’t hesitate to reach out if you need any further assistance. Thanks again!
I ordered seat back protectors. Big mistake!
I ordered seat back protectors for my Bronco. They said they would ship right away. Three weeks later, when I emailed them, they said my order was being processed. Another three weeks later I got a shipping notice. The tracking said it was in transit from Mainland China! I emailed them again and was promised a $10 refund but it never came. I eventually got my product but never got the refund. You decide for yourself if you want to do business with these people. I certainly won’t!!! By the way, I was offered $10 to write a good review.
15 september 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear John,
We sincerely apologizes for the shipping delays and the lack of timely communication you encountered. We understand your frustration and acknowledge the failure to deliver the promised refund, which does not reflect our service standards. We are committed to improving and appreciate your feedback. If you wish, please contact us directly so we can try to resolve any outstanding issues. Your business and trust matter to us. Thank you.
Cancel order..NOW
Tired of waiting for lights I needed weeks ago. NO I AM NOT PATIENT..I WANT TO CANCEL ORDER.IF YOU CANNOT FULFILL ORDER THEN CANCEL,I WILL BUY FROM ANOTHER DISTRIBUTOR. DID YOU GET IT..I WANT TO CANCEL ORDER.I WILL CONTACT MY CREDIT CARD COMPANY..DID YOU GET IT..I WANT TO CANCEL ORDER!!!!
28 oktober 2025
Antwoord van LED Factory Mart
Dear Jay,
Thank you for your feedback. We sincerely apologize for the delay in delivering your lights. While we strive to ship orders within 24-72 hours and provide timely delivery, some orders may experience longer transit times due to various factors. We appreciate your patience and are working to improve our shipping process. Please contact us directly if you need assistance with your order. Thank you for your understanding.
Ford F-150 headlights
Very easy ordering. Great product and craftsmanship. Would definitely order again, in fact, this is my third set of lights from the LED Factory Mart.
17 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear LYNN,
Thank you for your continued support and trust in LED Factory Mart. We’re thrilled to hear you find our products and craftsmanship great. Your loyalty means a lot to us, and we look forward to serving you again with more quality lighting solutions. Please reach out anytime for assistance or questions—your satisfaction is our priority!
evrytings was good
20 oktober 2025
Antwoord van LED Factory Mart
Dear Mount,
Thank you for your positive feedback! We’re glad everything met your expectations and that you had a good experience with us. Your support means a lot, and we look forward to serving you again soon. Please reach out anytime if you need assistance or have suggestions. We appreciate you!
Antwoord van LED Factory Mart
Dear SHANNON,
Thank you so much for your 5-star review! We’re thrilled to hear you’re very happy with your purchase and found the installation easy. Providing quality products that are simple to set up is always our goal. We appreciate your support and look forward to serving you again soon!
Antwoord van LED Factory Mart
Dear Miguel,
Thank you for the 5-star review! We’re glad to know you found our website fast and easy to use, and that getting the right product information was simple. Your feedback means a lot to us and motivates our team to keep improving the shopping experience for every customer.
Headlights look great 👍 arrived fast…
Headlights look great 👍 arrived fast and safe. I am waiting on other parts to fit them in a custom car I'm working on. I powered up the rgb color changing lights on them and WOW I'm speechless. I am so glad you had these in stock as most are overseas and would take weeks to receive. Thanks for a easy transaction and I definitely know where to go for future lighting projects. 👍
16 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear scott,
Thank you for the amazing review and for sharing your excitement about the headlights. We’re thrilled to hear they arrived quickly and that you’re impressed with the RGB lighting. It sounds like your custom car project is going to look incredible. We truly appreciate your support and can’t wait to help with your next lighting project.
If I could rate lower, I would
Sent wrong part, and is now ignoring return requests. I wouldn't order again if my life depended on it
3 november 2025
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Cory,
We’re very sorry to hear about your experience and truly regret the inconvenience this has caused. It sounds like you received the wrong part, and we take that seriously. That’s not the level of service we aim to provide. Our support team will reach out to you directly to arrange a return and ensure you get the correct part as quickly as possible. Thank you for bringing this to our attention.
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