After reading several bad reviews, I was wondering if I made a mistake ordering the brake lights for my ‘26 Gladiator. However, they arrived on time, was easy to install and fit correctly, and after... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery came in three separate shipments. Didn’t know what to expect and commented to company about not getting 2nd or 3rd containers. All came within days of each other and were in good shape. Ha... Toon meer
Bedrijf heeft geantwoord
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My ins... Toon meer
Bedrijf heeft geantwoord
zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over LED Factory Mart
Geschreven door het bedrijf
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contactgegevens
4231 E Brickell St, 91761, Ontario, Verenigde Staten
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
Goed
820 reviews
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A+++ customer service!
I ordered an incorrect part, my fault. David handled it quickly and was a pleasure to deal with. Sent me the correct fog lights and I love them!!
25 juli 2026
Antwoord van LED Factory Mart
Dear Joe Palone,
We truly appreciate you taking the time to share your experience.
While we regret that the initial order wasn't quite right, we're very pleased that David was able to resolve the issue efficiently and to your satisfaction. Our goal is always to make things right, and it's especially rewarding when a customer acknowledges the effort with such kindness.
Enjoy the ride and don't be a stranger!
Great Customer Support
I had an issue with the product I ordered. I contacted customer service who was more than helpful and did what they could to resolve my issue.
29 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Stuart Ramsey,
Thank you so much for your kind words. We're truly delighted to hear that our customer service team was able to assist you effectively and resolve your issue to your satisfaction.
Your feedback means a lot to us and serves as a great encouragement for the entire team. We always strive to provide the best support possible, and knowing that we made a positive difference in your experience makes it all worthwhile.
If you ever need any further assistance, please don't hesitate to reach out. We're always here to help.
Wishing you all the best, and we hope to serve you again in the future!
Would not take a return back without a…
Would not take a return back without a fee nor pay for return shipping
24 juli 2026
Antwoord van LED Factory Mart
Dear Sam,
Thank you for your honest feedback, and we truly appreciate you taking the time to share your experience.
We completely understand your frustration. After you contacted us about returning the Front Hood Protector, our team responded in line with our standard return policy, which does state that change-of-mind returns are subject to a 15% restocking fee and that the buyer is responsible for return shipping. We absolutely should have communicated this with more care and empathy, and we apologize that our reply came across as purely procedural.
Please know that our goal is not to make returns difficult, but to be fair and transparent with all our customers. We see that you’ve already emailed us, and we’ve just followed up with you directly via email to revisit your case and work toward a reasonable solution together. We kindly ask that you check your inbox (and spam folder, just in case) for our latest message.
We truly value your business and hope we can turn this experience around for you. Please feel free to reply to our email if you have any further questions.
Delivery came in three separate…
Delivery came in three separate shipments. Didn’t know what to expect and commented to company about not getting 2nd or 3rd containers. All came within days of each other and were in good shape. Have not installed yet but look good when removing from packaging. Looking forward to seeing what they look like on the Jeep. All hardware packaged separately and taped to main piece.
1 augustus 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Chip Steinberg,
What a thoughtful review — thank you so much! We really appreciate you sticking with us through the three separate shipments. We know it can raise an eyebrow or two, and we're grateful you gave us a chance to clarify.
It means a lot to hear that everything arrived in good condition and looks great. We put a lot of care into packaging each piece, so your comment about the hardware being taped separately really made our day — that's exactly why we do it!
We truly hope the installation goes beautifully and that your Jeep turns heads everywhere it goes. Please don't hesitate to reach out if you need anything at all.
Wonderful product and great company
22 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Michael Criswell,
We're truly blushing! Thank you for taking the time to leave such a lovely review. Knowing that both our product and our service hit the mark for you is the best reward we could ask for. We appreciate your support more than you know!
fast shipping nice product
29 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Daniel Caron,
Thank you for your 5-star review!
We're thrilled to hear that you were pleased with the fast shipping and that you love the product. We truly appreciate your support and hope to see you again soon!
Love the 3rd brake light assembly
Love the 3rd brake light assembly! The reverse light is awesome!
15 juni 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Daniel,
Thank you for your 5-star review!
We're so glad the 3rd brake light assembly and reverse light are a hit. We take great pride in offering quality products, and feedback like yours keeps us motivated.
Looking forward to your next visit!
Worth every penny!!!
Talk about super fast shipping and clear descriptions of the product. I hesitated at first, in all honesty. But so so glad I decided to trust LED Factory Mart. I am already about to purchase my 2nd light!!!! THANK YOU
8 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear TommypSATX,
We sincerely appreciate your thoughtful review. We understand that choosing a lighting partner requires careful consideration, and we are honored that you placed your trust in LED Factory Mart. It is rewarding to know that our commitment to transparent product information and expedited shipping met your expectations. We look forward to supporting your continued projects and are delighted to hear a second order is on the horizon.
Thank you for choosing us.
Great high quality product!
The ordering process was extremely easy.
The product is high quality and easy to install.
24 juni 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Darcy Fangman,
This made our day—thank you! It’s great to know that both the purchase experience and the product itself hit the mark for you. We put a lot of care into what we do, so feedback like this means the world to us. Cheers!
TheGreat lights at a great price. quality of the rear taillights is…
The quality of the rear taillights is incredible. the fit is great and they look grood. Installation is easy. The only issue I had was getting the plug on the oem lights to release. The lights are very bright.
21 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Gary Peek,
We really appreciate your kind words!
We’re thrilled to hear that you love the quality and fit of the taillights. It’s great to know that the installation process was smooth overall, though we appreciate the feedback about the OEM plug release—we’ll keep that in mind for future customers.
Drive safe and enjoy the new bright lights!
Great experience great price and the…
Great experience great price and the quality is great
15 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Stephen Rzucidlo,
Wow, thank you for the fantastic review! It means a lot to us that you noticed the quality and value we work so hard to deliver. We're so glad you enjoyed your experience, and we can't wait to have you back.
Easy to shop and order.
4 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Justin Blackstock,
This is wonderful to hear! We’ve worked hard to make the shopping and ordering process as smooth as possible, so your feedback truly means the world to us.
Thanks for choosing us!
Had some issues with the shipping…
Had some issues with the shipping provider and contacted David at LED Mart.
He was very courteous and understanding, looked into the matter right away.
Will definitely be ordering here again.
14 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Rob Campbell,
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your patience regarding the shipping issue, and we're delighted to hear that David was able to assist you promptly and courteously.
It means the world to us that you've chosen to order with us again. Please don't hesitate to reach out if you ever need anything in the future.
I placed an order in the middle of the…
I placed an order in the middle of the night but then immediately contacted customer support to cancel it due to placing a duplicate order with an additional item due to a coupon I discovered on their website. Customer service responded in the morning and asked if they could just do a discount refund. I indicated to them within a few hours of their response that I still wanted to cancel my order and the reason for it. I had not heard back by the afternoon from customer support and sent a follow up message asking for an update. Customer support responded the next day and said it was too late and that the item has shipped now and to contact them back to initiate a return. Once the item was delivered, I contacted customer support and they told me to ship the item through UPS and USPS and to provide a tracking number. They apparently can not provide me a shipping label and expect me to pay to ship the order back due to a failure of their customer support to respond in a timely matter and do what I initially requested which was to cancel my order. Additionally per their website, I’m expected to pay a restocking fee which would be $50 taken from the refund amount. This experience has made me never want to order from this company again, and I would advise others not to shop here either.
21 juli 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Caleb Smith,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience, and I completely understand your frustration. This is not the level of service we strive to provide, and we sincerely apologize for the delays and miscommunication you encountered with our support team.
We have already received your email follow-up, and our team is actively reviewing your case. We take your concerns very seriously — especially regarding the delayed response, the shipping costs for the return, and the restocking fee.
Please rest assured that we are looking into what went wrong and will be reaching out to you directly via email to work toward a fair resolution. We value you as a customer, and we want to make this right.
We appreciate your patience and hope to have the chance to restore your confidence in us.
The ordering process and delivery of…
The ordering process and delivery of product was top notch. Fitment and instructions were easy peasy. Already looking at more LED pieces for my daughters Jeep Wrangler JL Sahara
8 juni 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Zachariah Routt,
Love to hear it! Easy peasy is exactly how it should be 😉. So glad you're happy with the fitment and instructions. And yes — your daughter's JL Sahara is about to look even more awesome! Let us know when you're ready for those next LED pieces. Thanks again!
Good products that are durable
Good products that are durable, great prices, and fast shipping
14 juni 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Gabi Martin,
We really appreciate you taking the time to leave us a review. It’s fantastic to hear that you found our products durable and our service efficient.
We take pride in offering high-quality items at fair prices, and we're glad the fast shipping was the cherry on top. Thanks for choosing us!
They offer great products at great…
They offer great products at great prices. Ordering was super easy. I have purchased several products from them. One item had an issue. They worked with me to figure out the issue (a broken connector) and promptly sent me a full replacement without requiring any returns. The back and forth with their help was smooth and attentive.
18 maart 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Steven Podwysocki,
Thank you so much for this wonderful review and for being a repeat customer!
We're thrilled to hear that you found our ordering process easy and that our team could quickly resolve the connector issue for you. It means the world to us that you appreciated the smooth communication.
We're always here if you need anything in the future!
Great product
Great product, Great price. arrived fast and works well. Also looks great too
1 juni 2026
Antwoord van LED Factory Mart
Dear Robert Redwine,
We truly appreciate your thoughtful review. It's wonderful to know that our product met your expectations in terms of quality, value, delivery, and design.
Thank you for your support!
Easy to install recommended to all the…
Easy to install recommended to all the people in my Jeep club.
6 juli 2026
Antwoord van LED Factory Mart
Thanks so much, Tim Brooks!
We're stoked to hear the installation went smoothly. And huge thanks for spreading the word to your Jeep club crew — that means the world to us! Our gear is built for adventurers like you, and we hope it serves you well on every trail ahead.
If you ever have more mods in mind, don't hesitate to reach out. Happy trails!
Not the best experience
I really like the lights, however the sequence was bad on them, flashing white after the orange sequence when the hazards or turns signals are on. I was contacted and was told for lack of better words it was my fault on the installation side of things, not exactly great customer service there.
5 mei 2026
Antwoord van LED Factory Mart
Dear Christopher Copploe,
Thank you for taking the time to share your feedback. We truly appreciate your honest review, and we’re sorry to hear that your experience with our product and customer service did not meet your expectations.
We understand your frustration regarding the light sequence issue and the way our team communicated with you. Please accept our sincere apologies if our response came across as dismissive – that was certainly not our intention.
We have already reached out to you via email to address the technical concerns you mentioned, and we are committed to working with you to find a proper solution. Whether it’s a replacement, or further troubleshooting, or refund, we want to make sure this gets resolved to your satisfaction.
Your feedback is invaluable to us, and we are taking steps to improve both our product instructions and our customer service approach to prevent similar situations in the future.
We value your business and hope to regain your trust.
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