After reading several bad reviews, I was wondering if I made a mistake ordering the brake lights for my ‘26 Gladiator. However, they arrived on time, was easy to install and fit correctly, and after... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery came in three separate shipments. Didn’t know what to expect and commented to company about not getting 2nd or 3rd containers. All came within days of each other and were in good shape. Ha... Toon meer
Bedrijf heeft geantwoord
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My ins... Toon meer
Bedrijf heeft geantwoord
zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over LED Factory Mart
Geschreven door het bedrijf
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contactgegevens
4231 E Brickell St, 91761, Ontario, Verenigde Staten
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
Goed
820 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast shipping
Fast shipping, great quality lights, good price. Will probably end up buying either a light bar or new headlights from them.
1 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Jacob Berman,
Thank you so much for your awesome review!
We're thrilled to hear you're happy with the fast shipping, light quality, and pricing. It’s great to know you’re considering a light bar or new headlights from us next—whenever you're ready, we’ll be here to help.
Looking forward to serving you again!
Very nice Product
Very nice Product! Very reliable! Very well made and very recommended to anyone! Thanks Guys!
22 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Justin,
Thank you so much for your kind words and for taking the time to leave such a wonderful review!
We're thrilled to hear that you're happy with the product and found it reliable and well made. Your recommendation means a lot to us.
Thanks again for your support – we truly appreciate it!
Antwoord van LED Factory Mart
Dear Justin,
Appreciate it! Fast and easy — just the way we like it. 😄
Impressed by the quality
Impressed by the quality of the LED taillights. Smooth and easy install.
11 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Brian,
Thank you so much for your kind words!
We're thrilled to hear that you're impressed with the quality of the LED taillights and that the installation went smoothly. Your satisfaction means a lot to us.
Enjoy your upgrade, and feel free to reach out anytime if you need any support!
The smoked color LED taillights I…
The smoked color LED taillights I ordered for my 2025 Jeep Gladiator were just as described. Easy installation and quality seems to be high. The shipping took a little while, but the tracking was easy and they were packaged well. This is the second order I have made with this company and could not be more pleased. I highly recommend them and would not hesitate to buy from them again. Perfect plug and play products.
21 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Raymond Truxillo,
Thank you so much for your wonderful review and for being a repeat customer!
We’re thrilled to hear that the smoked LED taillights for your 2025 Jeep Gladiator met your expectations and that the installation was easy.
Your continued trust in our company means the world to us. We truly appreciate your high recommendation and look forward to serving you again anytime. Thanks again for choosing our plug-and-play products!
BEWARE OF THIS COMPANY - DO NOT BUY FROM THEM
The product requires that I void my vehicle warranty to install it. Hard pass. And customer service refuses to return my order. ZERO stars all the way around. Terrible company.
21 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Ryan,
We’re sorry for the frustration. We do not require customers to void vehicle warranties. We also do not refuse returns. Per our policy, we simply request photos to verify condition before processing. Our team has emailed the return address. Please check your inbox or contact us so we can assist further promptly.
Antwoord van LED Factory Mart
Dear Taryn Flynt,
Thank you so much for your kind feedback! We're thrilled to hear that you appreciated our quick shipping and affordable pricing. Your satisfaction means a lot to us, and we look forward to serving you again soon!
The LED Fang Lights with DRL and…
The LED Fang Lights with DRL and Sequential Turn Singnal SP-CL1514 did not install as shown in the video. It works for the turning indicator but does not light up during ignition of the truck. My installer said the clips provided did not work properly either, they did not penetrate the wire enough for a proper connection, he had to modify.
21 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Jeffery,
Thank you for sharing your experience with the LED Fang Lights SP-CL1514. We’re sorry for the DRL and clip installation issues you encountered. Our support team has already reached out to you by email to help verify the wiring and offer a fix or replacement if needed. Please respond at your convenience so we can make this right.
Easy site to navigate and super fast…
Easy site to navigate and super fast shipping.
18 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Tim,
Thank you for your wonderful 5-star review! We're thrilled to hear you found our site easy to navigate and experienced super fast shipping. Providing a smooth, efficient shopping experience is our priority, and your feedback means a lot to us. We look forward to serving you again soon very much!
Unhappy customer
Customers service live chat no quick response when Customers have questions since you guys have a poor return policy when it not the customer fault all of the above needs addressing then you will be a great company.
16 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Jesus
We apologize for the delays you experienced with our live chat and for any frustration caused by our return policy. We agree these areas need improvement. Our team is reviewing your concerns and working on faster response times and clearer, fairer solutions to better support our customers moving forward. Thank you for your patience.
Antwoord van LED Factory Mart
Dear Don,
Thank you for your kind review! We're delighted to hear that you found our website easy to use and your ordering experience smooth. Our team works hard to make shopping simple and convenient. We truly appreciate your support and look forward to serving you again soon for your future needs.
I went to order 4 tube jeep doors for…
I went to order 4 tube jeep doors for my 2023 gladiator and the default setting on your website is set to show the 2 rear doors. But the head line on my receipt says front doors with mirrors and rear doors without mirrors. It is very misleading. I was trying to have these doors for my son to drive to prom with and now thats out the window.
14 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Bryan,
We are sorry for the confusion and frustration caused by the product selection and labeling on our website. This is not the experience we want for our customers. Please contact our support team support@ledfactorymart.com immediately so we can review your order and make this right as quickly as possible. Thank you for bringing this to our attention and helping us improve.
Tracking
Tracking
I don’t need another app
I need to know when I get my order
13 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear kenneth,
We truly apologize for the frustration. Our goal is to simplify your experience, not complicate it.
Your tracking number was sent via email for easy access without any app downloads. Please check your inbox or spam. We appreciate your patience and are committed to improving our communication to better serve you.
You would not accept the code for 15%…
You would not accept the code for 15% off. Even though it stated that it was active on the web site and showed up at first. Then was rejected at the confirmation of purchase. Very disappointed.
9 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear George,
Thank you for your feedback. We’re sorry for the frustration caused by the discount code issue. We have reached out and are happy to refund the 15% difference. Please contact us if you need assistance or have any additional questions.
I placed my first order on May 1
I placed my first order on May 1, 2026and was quite excited about it. Now it's May 6, 2026 and my order has still not even shipped yet. I have tried several times to get a hold of someone, but I have not been able to speak with anyone. I've tried calling and I have spent emails, still nothing. I'm really trying to be patient and not just cancel my order and business.
6 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Brian,
We sincerely apologize for the delay and the difficulty reaching our team. We understand how frustrating this is, especially for your first order. We’ve replied to your email with an update on your shipment and next steps. Please check your inbox or spam folder, and feel free to respond directly so we can assist you further right away today.
The items took over a month to receive
The items took over a month to receive. I needed it quicker so I ordered from a competetor. I have emailed several times, tried calling to talk to someone, but I still don't know how to return the item.
2 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Larry,
We’re sorry for the inconvenience you experienced with shipping and communication. We’ve responded to your email with detailed return instructions and are here to assist further if needed. Please check your inbox or spam folder, and feel free to reply directly so we can ensure this is resolved quickly.
I have ordered several light packages…
I have ordered several light packages from LED Factory Mart. Have always received great products and very helpful customer service.
2 april 2026
Antwoord van LED Factory Mart
Dear Jonathon,
Thank you for your continued support! We're thrilled to hear you've consistently received great products and helpful customer service from LED Factory Mart. Loyal customers like you mean everything to us. We’ll keep working hard to deliver quality lighting and reliable service every time. We appreciate your trust and business.
Quick and easy
Quick and easy,
They back up their product.
I will buy from them in the future.
2 april 2026
Antwoord van LED Factory Mart
Dear John，
Thank you for the great review! We're glad your experience was quick and easy and that our commitment to standing behind our products made a difference. Your trust means a lot to us, and we look forward to serving you again in the future. Thanks for choosing us so much.
Antwoord van LED Factory Mart
Dear DE BEER,
Thank you for the 5-star review! We're glad to hear everything worked as expected and that you're happy with the quality. We take pride in delivering reliable, well-built products, and your feedback means a lot to our team. We appreciate your support and look forward to serving you again soon.
I placed my order on 4.26.26 and have…
I placed my order on 4.26.26 and have not had any tracking or estimated delivery data provided. This is a gift for my wife and would like a little info on my order
3 mei 2026
Review zonder uitnodiging
Antwoord van LED Factory Mart
Dear Tim,
We’re sorry for the frustration and understand how important this gift is. Your tracking number has been sent, and you should now see updated shipping details. If you need any further assistance or updates, please don’t hesitate to reach out. We’re here to help and appreciate your patience while your order is on the way.
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