Lefton Home Reviews 

The customer service i have experienced has been exceptional!!

I ran into a problem and need a part and Lefton Customer service was fantastic shipping me the part in no time at all !

I ordered a sink from Lefton approximately 2 years ago now for a new home construction we have been working on. I had briefly looked at the sink without completely removing it from the packaging. We are now to the point of installing the sink (2 years later) and noticed a piece broken off the water fountain. I contacted them and no questions asked they are shipping another water fountain unit. I am very impressed with their response and punctuality. I will update this review once I receive the new part!

Response from customer service was quick... I received at least 1 email per day, until the issue was resolved.
And the resolution.... was AMAZING!!! We lost the small cover to the emergency drain during remodeling, was asking how to go about ordering a new one.... I am receiving a replacement Free of charge!!
Love you guys, and I love my Lefton sink!!
Thank you!

Purchased the Workstation Sink which in itself is truly amazing. However the quality of the product is hugely disappointing and the customer service difficult! The knobs, dials and work station panel has tarnished and chipped and looks awful! Lefton have supplied replacement knobs but these do not fit properly and does not address the tarnish and chipping on the work panel. In just over one year the led digital temp gauge is not working and Lefton have chosen not to answer my email on how to fix. In fact Lefton do not want to help and the warranty is not worth the paper it is written on. So, so disappointing as the idea of the workstation sink is fantastic, shame the quality of the materials used and the after sales service do not match the expensive price paid.

My faucet was broken, I emailed Customer Support, they replied with instructions how to remove the turning knob and send them the correct information for replacement. I received the correct replacement kit in 5 days and the turning knob is working again.

Excellent service, quick response and fast resolution to the issues

The customer service and chat was great! They responded promptly and solved my issue with the garbage disposal air switch!

Beautiful sink, had a few leakage issues with installation. Lefton Customer Service was very easy to work with and sent parts right away.

We had one issue that the team at Lefton immediately identified and sent out the corresponding parts. They also included an air switch! Anyone ordering the garbage disposal with the sink should request the FREE air switch for the garbage disposal. It removes the unusable drain closing dial once the disposal is installed. I'm not sure why they don't include this in the kit by default or at least add it as an option during the ordering process?

Beware of this company. I ordered a sink i was super excited. However it was to big for my countertop. I spent forever calling no answer on the phones. Had to go back and forth over email. NOW I have to pay return shipping that will probably cost as much as the sink! Buy from a reputable company with better return and customer service policies like Amazon or wayfair!

Initially, the bathroom faucet was leaking &you have to struggle to open & close the faucet handle. After contacting the company & customer service, and listening to my explanations, they decided to send me another one. This time it worked fine, no more leaks & easy to open & close the faucet handle. Customer service was great, responding to customer on a timely manner. Thanking them for replacing a defective product. Kudos!

We received faucet with leaking valve. Lefton promptly initiated resolution of replacement faucet. We opted for for the refund. Product looks great. But we appreciate the quickness of a resolution.

We purchased one of the Kitchen sink on 12/1/25
This sink is nice and is an excellent addition for a kitchen renovation. Delivery only took a couple of weeks and the product was in perfect condition when it arrived. We have not installed it yet but is going to be a easy install for the looks of it. Great product and excellent customer service !!! Moe

Super fast support at a reclamation 👍🏼!

We have had our sink for two years now. I wish there was a fix for the cup washer. Several people have had a bath!! LOL!! I keep a heavy glass on it. I love the color and texture of the sink, nothing seems to stick and it is always clean looking. It was a great addition to our kitchen remodel.

Très bon matériel est un service client réactif je recommande

Initially a bit of an issue with tracking, but company contacted me and worked with me on it. After receiving my order, found that any issue with tracking, was definitely worth it. The 2 faucets and pop up drains were well worth it. They’re beautiful, well crafted, heavy, not cheap faucets, and well packed. I love them! Thank you to Lefton for contacting me with the tracking issue.

I had an installation/compatibility challenge that led me to need to return the sink, unfortunately. However, Lefton support was gracious enough to offer a solution that worked for me. During my short time with the product I could tell that it was high quality.

I had ordered the KS2207 Sink and Faucet on 25/10.28 during the Halloween Sale they had. I took the measurements at home and thought this was the perfect size. A week later the item arrived and it turned out it was way too small for the kitchen sink hole that I have. I contacted Lefton and they worked through the process of exchanging the unit for the KS2207L. The whole process took about a week as it was through Remembrance Day. I paid the difference between the 2 models and the shipping for the returned item (which I expected to do as it was my fault). The new sink is on it's way. The Lefton team were very helpful through the whole process. Definitely great service.

Great product. We had an issue with one of the hoses not connecting properly but the company sent us whatever we needed (without cost) for us to get it all working properly. It looks and works great. I cannot tell you how many people have been asking us about it! Never expected a sink to be a talking point in the house lol!