Leisure Lakes Bikes - Cheltenham Reviews 

very helpful and knowledgeable, with a great range

Ordered a bike online. It arrived on time and in good condition. Tracking information made available. I appreciated the tubeless conversion. Saved me a potentially messy job and got 2 inner tubes in the box.

Great choice, prompt delivery and good, personal customer service on the phone and by email.

Delivery was on time and bike was delivered well assembled.

The local store stock wasn't completely up to date and I received the item significantly later than predicted. However the store staff was effective finding an option and changing the delivery circumstances.

So quick to dispatch

So quick and thorough in helping with post delivery assembly. Can’t recommend highly enough!

Very good service.. friendly and very efficient.. bike was ready and built very well and ahead of schedule..a
Collection of the bike was pleasant and staff was very friendly and fully explained everything .. certainly went above and beyond and would recommend to anyone. Cheltenham store ..

Leisure Lakes are good to deal with, very knowledgable and quick on delivery. I would have given 5 stars, but my promise of a 2pm delivery was in fact 4:30pm

Problem with postage. But handled and resolved with excellent customer service!

Great communication, helpful staff. Bike hand delivered to my door. Spot on service.

Great customer service, super happy with my bike.

Another great bike delivered from the team. Thanks for the quick service.

Very helpful staff. Nothing’s too much trouble.

The 2nd time I have purchased a hybrid Cube from Leisure Lakes Bikes. Once again a great speedy service from the local Cheltenham store. What can I say other than super happy again 😁

The staff are really helpful, it’s good to talk to someone who understands what you what/need from a cyclists perspective and has a real depth of knowledge.

Always get excellent knowledgeable service from the team at Cheltenham.

Great service from helpful knowledgeable team. When bike arrived a 10% discount had been applied to bikes, they deducted this without any issue. Will shop again

First class service, with a large variety of bikes. Would highly recommend

Pete, I think now is the time to tell you guys of my experience dealing with LeisureLakesBikes Cheltenham. Quite frankly, I think you have been fantastic.

It started slow when we had the news of price increases and delays but the way you dealt with the issues was outstanding. I was so impressed with the way you came up with different options and now I have a bike that is, one could argue, better than the one off the shelf!

I must give special praise to you and particularly Matt who has been really helpful, quick to respond to my questions and such a nice guy to work with. Jon has been brilliant too and the way he helped me with my shoe queries today deserves a special thank you.

You have a great team and you all have made me feel like a valued customer. You treated me like an individual and not just another number - it's really refreshing to experience service like yours.

They are helpful, have great knowledge and will always provide great advice. Would highly recommend you visit them as the first shop to go to.