Lily Comms - Business Communications and IT Solutions Reviews 

2.108
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoke to Chris G who was so helpful in solving 2 problems I had on my PC. Could not ask for a better service. Chris was thorough in his explanation of the problems and resolved quickly.

Beoordeeld met 5 van de 5 sterren

Dear Lily Comms Team, I wanted to take a moment to express my gratitude for the excellent work your phone engineer did on our new phone system. Aidan Lee, in particular, has been outstanding and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Conference callservice
  2. Cloud computingservice
  3. Cloud opslagservice
  4. Computerbeveiligingsservice
  5. Telefoonmaatschappij
  6. Videovergaderingservice

Geschreven door het bedrijf

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Geschreven door het bedrijf

At Lily, we provide innovative and cost-effective solutions to SME’s.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.108)

275 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, quick response to the issue I was calling to resolve.

12 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Chris,

We're delighted to hear you're pleased with the service provided by Lily!

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

Great service once again!

Great service once again adding a new feature for some of our users.
Always someone to talk to, always deal with the issue quickly - can't recommend enough.
Thanks Brooke for your help as always

11 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Chris,

Thank you for your feedback! We appreciate your positive comments about Brooke. Your 5-star rating is greatly appreciated.

We will make sure to pass along your appreciation to Brooke.

Thanks again and take care,
Lily

Beoordeeld met 5 van de 5 sterren

Excellent service

Mike and Richard were brilliant. They were very personable and talked through stuff with staff. Very effective and completed the task fantastically.

10 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Dave,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

Thanks again and take care,

Lily

Beoordeeld met 5 van de 5 sterren

Thanks for your help Benny

Benny went above and beyond to help solve the issue with our handsets. This meant we didn't have to pay for an engineer to come out and resolve the issue. Thank you Benny for your patience with me!

10 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello!

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

Andrew was amazing

Andrew was amazing , was really helpful and was able to resolve a number of issues , he was very polite , easy to talk to and very professional Great technician

10 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Zuzanna,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andrew!

Lily

Beoordeeld met 5 van de 5 sterren

Mike and Richard came to our business…

Mike and Richard came to our business property to install faster broadband and working pjone lines. They were friendly, polite and professional. top service.

10 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi William,

Thank you for your feedback! We appreciate your positive comments about Mike and Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to then!

Thanks again and take care,

Lily

Beoordeeld met 5 van de 5 sterren

Mike and Richard completed a fantastic…

Mike and Richard completed a fantastic job at getting us all connected on new Fibre broadband within our home they were very efficient

9 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello Roxi,

We're delighted to hear you're pleased with the service provided by Mike & Richard!

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

Jason the Engineer

Jason - the engineer that came to site was fantastic. He arrived early to set everything up, was knowledgeable and personable. Was happy to set up how we wanted - even accommodating a few last minute changes!

We have been left with a working solution thanks to Jason! He was good fun as well which always helps for a Friday afternoon!

5 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Daniel,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

We will make sure to pass along your appreciation to Jason!

Thanks again and take care,

Lily

Beoordeeld met 5 van de 5 sterren

Nothing Is too Much Trouble For The Lilly Team

I have dealt with Lily Comms for several years, new phone systems, wifi, mobiles etc, and found the company excellent, WHY? because there is always someone available to talk to, should i have any problems, however to stand out members of staff Mathew Hawkins and Andrew Ayre are off the scale with regards help so a big thankyou, also there I.T. department whenever i have an issue are always on hand. Are Lilly the cheapest? or most expensive? i have no idea, time is money, problems need solving, answers are needed. That's why i keep my business with the Lilly Team 5 stars from us here at HP Fabric

2 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Lloyd,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Beoordeeld met 5 van de 5 sterren

Richard was fantastic

Richard was fantastic , great service and very helpful

1 juni 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello My Moto,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

Jack resolved issue very quickly

Jack resolved issue very quickly, he was also friendly :)

28 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Nicola,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jack!

Lily

Beoordeeld met 5 van de 5 sterren

Outstanding Customer Service!

I recently acquired another business and decided to switch our telephony service from the current provider to Lily Comms. The service I received throughout the entire process was outstanding.

From the outset, Euan, my account manager, handled all the arrangements seamlessly and made the transition incredibly straightforward. The engineer, Jason, was professional, knowledgeable, and extremely helpful during the installation.

The aftercare support was equally impressive. Benny went above and beyond to ensure that every change I required was completed before ending the call, which was greatly appreciated.

Well done to everyone at Lily Comms - it’s refreshing to see a company where excellent customer service is clearly at the heart of everything they do.

28 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi,

Thank you for your wonderful review! We're thrilled you received excellent service during your installation.

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Beoordeeld met 5 van de 5 sterren

Great quick experience

I had a great experience with the IT support team- Jacob in particular was extremely helpful. He was quick to respond, knowledgeable, and resolved my issue efficiently.

27 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Imogen,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob!

Lily

Beoordeeld met 5 van de 5 sterren

Brilliant service from Richard and all…

Brilliant service from Richard and all at Lilly comms

27 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello Anthony,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

Deja was amazing fixing our problem

26 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello,

We're delighted to hear you're pleased with the service provided by Deja!

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

Tech Support

Josh is extremely helpful and polite and always solves the problem!

22 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Laura,

We're delighted to hear you're pleased with the service provided by Josh.

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

5 Star ***** Service

Patrice was very knowleable and was able to sort the issues I was having connecting my new laptop to the system

21 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Lynne,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice.

Lily

Beoordeeld met 5 van de 5 sterren

Richard and Mike were very helpful and…

Richard and Mike were very helpful and informative very efficient at their job. Both were wonderful to have here

21 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Elizabeth,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Beoordeeld met 5 van de 5 sterren

Ashley Hodgson from Lily was great

Ashley Hodgson from Lily was absolutely great and really helped me with my laptop - keeping me updated at every stage of the process!

12 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Aisha,

We're delighted to hear you're pleased with the service provided by Ashley!

Thanks for leaving your review,
Lily

Beoordeeld met 5 van de 5 sterren

Great and efficient service.

Lily have always provided a great and efficient service to my company.

20 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Lee,

Thank you for your wonderful review!

Please reach out if you need any further assistance, and thanks again for choosing Lily!

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