The curtains I ordered never arrived. Contact with the company a complete waste of time. Reported them to trading standards via citizens advice. Why is this website still up?
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My daughter ordered a duvet months ago which has not arrived. She has emailed Linen Fields but no response. Highly unprofessional way to run a business.
Waited over 2 weeks for order to be delivered, chased via email repeatedly without receiving any response, then chased via phone leaving a voicemail as no answer which then finally produced a call bac... Toon meer
Ordering process was very easy & clear. Good multi buy discount, we bought four. The colour match of Kelmscott cushions is perfect with our kitchen curtains. Delivery tracking could have been a bit mo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
LinenFields is a family business who specialise in on-line direct retail sales. The company is managed by four members of the family who between them have over 40 years experience within the linen trade. We are specialists in Duvets, Quilts, Pillows, ...
Contactgegevens
High East Street 34, DT1 1HA, Dorchester, Verenigd Koninkrijk
- 01202 937549
- admin@linenfields.co.uk
- www.linenfields.co.uk
1,6
Zeer slecht
258 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I placed an order for wallpaper a…
I placed an order for wallpaper a couple of weeks ago as I am moving house, I have a decorator booked and have given plenty of time allowance for the delivery of my wallpaper. There has been no sign of it and no despatch update on the order info. I have sent about 3 emails a day and several calls, my number has now been blocked. I can't understand why I am not getting an update. My only option is to now just come to the conclusion that for whatever reason I will not get the wallpaper and I must open a dispute with paypal in order for a refund. I have given plenty of chances to communicate and don't think there is any excuse for it? I can't just order things, pay for them and forget about it. The sad thing is that I could not get this particular paper any were else. Very very disappointed.
30 november 2023
Review zonder uitnodiging
Delays, emails unanswered, failure to correctly deliver.
Unfortunately, our experience mirrors many of the other reviews here: Delays in the original order, supply chain issues, emails going unresponded to, etc.
The shipment of an alternative product still remains incomplete (only half the order was fulfilled) and emails about the issue go unanswered.
A very unsatisfactory company.
11 februari 2023
Review zonder uitnodiging
Antwoord van Linenfields
I am sorry to hear about this, please can you advise your order number so that we may look into for you. We do have have a great many positive reviews.
Product returned and refund very delayed
Tablecloth I ordered arrived on time and was good quality but colour wasnt what I wanted so I arranged to return it. Posted it back Royal Mail tracked and signed for so I knew it was received. It took two weeks to receive my refund, but after a few email exchanges I did finally get it.
27 maart 2023
Review zonder uitnodiging
Toile du Jouy
Toile du Jouy
I ordered a bedspread and am absolutely delighted with this item. There was a delay but my enquiries were dealt with promptly . The price is very competitive and it looks absolutely lovely on my bed. I have confidently ordered more items and would not hesitate to recommend this company. Adverse reviews are puzzling. It certainly was not my experience.
23 februari 2023
Review zonder uitnodiging
Linen fields what a con
Poor company I cancelled my order they did not refund me and all emails stopped. Stay away the whole thing is fraudulent
16 januari 2023
Review zonder uitnodiging
Antwoord van Linenfields
I am sorry but we disagree with this review and to say we are fraudulent is an out right lie ! We have traded for over 20 years. You ordered curtains via our ebay shop on Sunday, on Wednesday you decided you wanted to cancel as you had now changed your mind. Which i agreed was fine on the Thursday and cancelled. Due to a system glitch the refund for the tie backs went through but not the curtains. Which you emailed about on Monday and i had this sorted and refunded back to you on Monday. So your review is unfair and unjust.
realistically I cannot give even a one…
realistically I cannot give even a one star review a I have heard nothing of my order despite a number of emails and multiple attempts to telephone.
Even if there is a blip in the supply chain I would have expected some response.
21 december 2022
Review zonder uitnodiging
Antwoord van Linenfields
As you will have seen on the news , unfortunately many onlines businesses have bene affected by the Royal Mail strikes as well as various carriers getting in a mess dispite us having shipped goods. If you can let me have your order number i can look into this for you but from the review i cannot trace you. thanks
Not as described
I ordered a spotty oil skin table cloth , been looking for months , sadly when it arrived it was not as described - it was a plastic table cloth that I could have purchased for £10 instead of the £30+ that I paid , very disappointed so I emailed , got a quick reply “we will
Look into it” - heard nothing since , so on this experience I cannot recommend this company , if they do get back to me and send the quality product I ordered I will surely amend this review .
28 oktober 2022
Review zonder uitnodiging
Antwoord van Linenfields
Hi there, i am sorry about this although am confused as we dont sell plastic cloths , we do sell Acrylic and PVC cloths as well as oil cloths which all come from one manufacturer that we deal with here in the UK. If you can email me your order number i will look into for you. Kind regards
Really Good Quality
The bed linen is perfect. Just what I was looking for and really good quality. Unfortunately once paid no one was able to assist with my VAT query.
5 september 2022
Fantastic service
Fantastic service, order dispatched and received within three days and that includes a Sunday.
Thank you
5 september 2022
good quality curtains very fast and…
good quality curtains very fast and eficient delivery
5 augustus 2022
Very good company
First time to deal with Linenfields and can highly recommend. Got exactly what I wanted & unlike other companies was happy to send to NI for a small fixed fee - no fuss. Thankyou
4 augustus 2022
Prompt delivery and no problem with us…
Prompt delivery and no problem with us living in Northern Ireland. Great to see.
2 augustus 2022
Blue and white cushion covers with cushionsroduct as described
Product as described. Cushion cover arrived a little creased otherwise would have given 5 stars.
2 augustus 2022
Grear service item arrived when it was…
Grear service item arrived when it was supposed to. Website easy to use
1 juli 2022
lovely quality fabric
The curtains and bedding were exactly as described and shown and look lovely in our bedroom.
30 juni 2022
My order
My order was for 2 rolls of wallpaper and one pair of curtains. The curtains arrived quite quickly but not the wallpaper. However, after sometime passed I sent an email questioning where my wallpaper was. A very quick response came back telling me it would be looked into. A second email arrived shortly after advising my order would be complete the next day. True to their word a parcel arrived as promised the next day. So I would highly recommend Linfields and use again.
29 juni 2022
Fabulous curtains
Fabulous curtains. Very well made & so much better than I expected, I’m delighted with them
29 juni 2022
The fabric could be of better…Valance for a King size bed.
The fabric could be of better quality.Too flimsy and creases easily.
25 juni 2022
Antwoord van Linenfields
The item has been available for over 15 years and many thousands sold over that time. It is a polycotton easy fit valance and so is the same fabric as the polycotton bed linen.
Perfect
Ordering process was straightforward. Delivery was prompt. Goods were exactly as expected. Full marks!
22 juni 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.