London Graphic Centre Reviews 

810
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 3 van de 5 sterren

Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An amazing selection of products at reasonable prices. My order arrived very quickly and so well packaged even though it had to travel to the other end of the country! Will definitely be shopping here... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My friend bought a diary on the store, she got it embossed, she was so very happy, she lives in Kuwait, she asked me to leave a review for the store and their excellent customer service, specially... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Item available for collection at my local Rymans in just a few days. It was as described and firmly packages.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kunstenaarsmaterialen winkel
  2. Handwerkkunst
  3. Knutselwinkel
  4. Kantoorbenodigdhedenwinkel
  5. Pennenwinkel
  6. Copyshop

Geschreven door het bedrijf

Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

810 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,4

Alle reviews

(810)

81 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Easy online ordering

Easy online ordering. Really well priced paints. Responded quickly to email enquiry. Goods delivered promptly.

16 maart 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Jackie,

Thank you for 5 stars!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Excellent Service

My order came very quickly and I am pleased with it. I often buy from London Graphic Centre as they have a great choice of items all of which are excellent quality. I’m really into Japanese stationery so this is the place for me! Another bonus is that I can have my parcel delivered to my local Rymans store, so I don’t have to worry about being in for the postman.

13 maart 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Joyce,

Thank you for a great review!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Great service at London Graphics Centre, Covent Garden

Great service from the staff at London Graphics Centre - I was having some copying done and I think the young man who served me was called Louis - forgive me if I got that wrong! His service was impeccable and when I managed to give myself a paper cut, he went and fetched some antiseptic gel and a plaster! Lovely to have such a great experience and I will return! Niall

5 maart 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Niall,

We are so glad that you received great service from Louis!

Thank you for showing appreciation for our team, we hope to see you again soon.

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Watercolours

Great top quality products for watercolour needs

23 februari 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Jack,

Thank you for a great review!

We hope to see you again soon.

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ A Stationery Lover’s Dream in London

⭐⭐⭐⭐⭐

A dream store for anyone who loves stationery! The selection is outstanding, especially the range of Japanese stationery products. The highlight for me was the beautiful Midori notebooks — exceptional quality and thoughtfully designed.

They also offer an impressive variety of writing instruments, including high-quality pencils, leads, and mechanical pencils. Whether you’re a casual writer or a serious stationery enthusiast, there’s something special to discover.

The staff were really nice — attentive, patient, and very well informed. They took the time to answer questions and offer helpful recommendations without any pressure.

A must-visit if you’re in London, particularly if you appreciate fine stationery.

2 februari 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Anil,

Thank you for a splendid review!

We are so glad that you're into Japanese stationery too. We agree that the quality materials and design of these products brings an element of luxury to practical items.

Thank you for showing appreciation for our wonderful team, too.

We hope to see you again soon!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

great customer service

quality products, great customer service

21 februari 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi There!

Thank you so much for 5 stars!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

500ml acrylic paint

Received my paint as expected in good order

16 januari 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Jason,

Thank you for your review!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Superb product promptly delivered

I bought a half pan paint set and what a difference good quality paints make. And LGC were able to send them out very promptly.

5 januari 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Alastair,

Thank you for your review!

We are passionate about offering high quality materials to help our creative customers exceed their own expectations!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Good quality product.

Good quality product.
Great customer service.
Friendly responses to queries.
Reliable and prompt delivery via Royal Mail.
Thank you.

7 januari 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Denise,

Thank you for your review!

I'm so glad that we hit the mark in these areas.

Best Wishes,
Customer Care

Beoordeeld met 1 van de 5 sterren

Item not delivered.

They use DX for delivery and so, several weeks after paying for next day delivery, the item still has not arrived.

Addition/Edit: While there has been a reply to this review some three weeks after I posted it, I've not had my emails replied to for weeks now, suggesting the PR of replying to online reviews is a priority over communication with customers.

8 januari 2026
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi There,

Thank you for your review.

I'm very sorry that we have no emails that have not been replied to in our inbox.

Please email again (info@londongraphics.co.uk) or call 02077594500.

Best Wishes,
Customer Care

Beoordeeld met 1 van de 5 sterren

Shocking customer service, money grabbing and useless. AVOID

Shocking customer service.

Ordered a gift for my father plus some extras for xmas. I was aware it may arrive after as I was a bit late. No notifications for days after, then suddenly a shipped notification day before Xmas eve, great!

Then late just before 17:30, an email and refund for the main gift, sorry not in stock but we shipped the extra (which by the way is useless without the main gift) .

No phones answered and apparently "closed".

Useless and brainless, why ship the spare without the main part except to take my money even though there are failures in all areas at their end.

Bloody disgraceful. AVOID!

23 december 2025
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Cassandra,

Thank you for your review.

I'm so sorry that you are not happy with the service you have received.

Unfortunately, if you do not order in time for your order to be processed and delivered when you need it, it is unlikely that you will receive an order early at Christmas, during retailers' busiest period.

I sincerely apologise that an item was out of stock from your order.

If you no longer wish to have the item you received, contact customer care (info@londongrpahics.co.uk) and we can assist with a return and ensure than you receive a full refund.

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Great service

Easy to order online. Goods arrived very promptly. Well packaged and in perfect condition.

7 december 2025
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Nathan,

Thank you so much for your review!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Excellent!

I bought pencils that are difficult to find, London Graphic Centre had them and a good price. Super easy to buy online and quick delivery. Excellent!

2 december 2025
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi P!

Thank you so much for a 5* review!

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Item well made, arrived in good time and just right! Excellent packaging.

11 december 2025
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Margo,

Thank you so much for your review!

Best Wishes,
Customer Care

Beoordeeld met 1 van de 5 sterren

Don't recommend at all!


On 28/11, I ordered a Midori Hibino diary (£49.50) and paid £6.95 for next working day delivery. It is now the 7th of December, and DX Delivery failed to deliver my order despite my numerous attempts to contact them and multiple re-delivery bookings.

I have already sent 3 e-mails to the customer service (London Graphic Centre) and still no reply.

7 december 2025
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Milena,

Thank you for your review.

I am so sorry that you had to wait 5 days to hear back about your emails regarding our courier failing to deliver your order on time.

We are looking to update our procedure so that communication is not affected as much during busy periods.

Thank you for your feedback, which helps us to improve our service.

Best Wishes,
Zoe

Beoordeeld met 1 van de 5 sterren

Delivery nightmare

Nice selection of products, but useless at actually delivering orders. £4 delivery for an A6 sized book? Really?. 3 - 5 days quoted which is now looking like it will by 7 days based on the untracked nature of the postage. I reached out to support but no response yet.

Won't use again, useless.

2 december 2025
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi David,

Thank you for your review.

I'm so sorry that your delivery was delayed and for any inconvenience caused.

The shipping fee has been refunded or your order.

If you need any help with an order or delivery, don't hesitate to contact customer care at: info@londongraphics.co.uk.

Best Wishes,
Customer Care

Beoordeeld met 5 van de 5 sterren

Good Company, Excellent customer services

London Graphic , seem to a good site with good prices.

But I hadn't realised they use DX for (non)delivery. Hence the missing star!

1 box out of 2 turned up..
---
Edited after all boxes now delivered and excellent customer services. 5 stars now.

Spoke to Zoe in LGC customer service. Who was really helpful, who contacted DX to allow redelivery with a signature.

5 december 2025
Review zonder uitnodiging
Logo London Graphic Centre

Antwoord van London Graphic Centre

Hi Mike,

Thank you for your review!

We appreciate your understanding, despite issues with your order delivery.

We continue to look for ways we can improve our service and handle any unforeseen events.

Best Wishes,
Customer Care

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