London Shared Reviews 8

Absolutely dog shit landlord. Never ever rent a property managed by them. The team is extremely uncooperative and will never adjust to meet any emergency at your end. Did not let me end my tenancy early so that I could move in with my wife marriage. They also cut my deposit for damages that were not caused by me and tried to pin additional charges on me (same issue with other residents in the building)

Will, Tian & Patrick have been fantastic at corresponding, assiting with maintenace and viewings my daughter has lived in a London Shared home for 12 months and has had an amazing service

Many thanks for all your help it is appreciated

London Shared make no tangible effort in the fixing and maintenance of basic things in properties, and are horribly frustrating and rude to deal with.

As a landlord I have found that Nasima, Dane and Wilman have always tried to propose a prompt contractor´s solution to any of the maintenance problems that have arisen. Whilst always giving me the flexibility to send my own contractor. They have always replied extremely promptly to any emails I have sent them. They are very efficient about organising the annual gas safety certificates and generally work very hard to manage the property to the best of their ability. It is a pleasure to deal with a polite, efficient property team.

Very poor experience

The manager Wilman does not reply on time. Tries to overcharge. Delayed to release deposit for 2 weeks. Overall horrible experience.

I rented for London shared for just under a year in a lovely property. Although the home was beautiful and warm, it came with a constant swathe of issues. The six tenants were constantly in contact with London Shared to have issues fixed. Some issues were fixed promptly, while others took months remedy. London Shared are good communicators and excellent at selecting tenants. It was lovely not having to worry about selecting them myself and the move in/move out process was very smooth.

Highly over priced rental rooms and flats. All the property managers are based in South Africa and are no help whatsoever. Recommend you find your own property to rent otherwise you’re going to be paying near to £3000 a month for a ROOM, some Romanian lady to clean the flat and a property manager who’s not even in the country. Not worth it at all if you ask me.

I would not recommend using London Shared; I unfortunately had a horrible experience and here’s why:

1. Bathroom situation: From the commencement of my rental contract there was an issue with the basement bathroom. Specific emphasis will be placed on the shower here. The shower basin would fill up with water after only +/- 30 seconds of water running meaning you couldn’t take a proper shower. Further to this, as the water took long to sink, the floor of the shower filled up with dirt and grime and was disgusting. We raised multiple requests for this to be fixed continuously for about 9 months but there were continuous excuses for this not happening.
2. Fast forward these 9 months, the works eventually started. We were instructed not to use bathroom during this time. (This was the only shower that was available to me in the house as the rest were en-suites). However only a part of the job was done and this left me without a shower for 3 months. They made ‘arrangements’ for me to use one of the other bathrooms in the house. This was one of the en-suites which came with the following complications:
2.1 I had to walk through peoples rooms to get to it. While my roommates were very accommodating; this was an invasion of their privacy and resulted in me having to plan when I used the bathroom. (For example, when I worked late and they were sleeping, I had to go to bed without showering).
2.2 The bathroom didn’t have a shower at all. It was a bath that was very cramped (loft room) and only had a shower handle with a very light trickle of water.
3. I requested reduction on my rent to account for this lack of a basic amenity and they didn’t even consider it.
4. Towards the end of my rental contract they then increased my rent by a substantial amount. While this is a normal occurrence for the end of the rental contract, I requested that my rent didn’t increase until the situation was sorted. Again, they didn’t budge.
5. After the above, I made the decision to move out. They started showing my room to people. When I mentioned the bathroom situation to the two agents showing potential new tenants around the property; they had no idea there was no shower facility available. Either they were just trying to save face or they did not know about it, showing how little care was being put into this service request.
6. Lastly, and the absolute icing / cherry on the cake: 3 days before I moved out, they started the works to fix the bathroom. An absolute joke and one final slap in the face. Clearly they couldn’t fill the room and as they say, money talks.

There were other minor issues that occurred during the year as well, but I thought I would place emphasis on the main one. I have a trail of continuous follow ups using their maintenance site and via email, so this can 100% be verified.

I am not a big fan of raising bad reviews. However, my treatment by London Shared was so absurd and ridiculous that I felt I had to write this as a warning to anyone considering renting with them. I was engaged in a contract with them and they came very short in the deliverance of their end of the contract. Very disappointing!