I ordered a ring and it is perfect and was well packaged. My only issue was that I ordered it late July and I had to contact Customer Service to find out when it would be shipped. It arrived August 10... Toon meer
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Lees wat reviewers zeggen
Shipping took FOREVER due to customs. BUT their customer service was on the ball, often answering emails within minutes. Definitely recommend, but patience is a must. My item took about a month to arr... Toon meer
This was one of the worst shopping experiences I’ve ever had. Not only do they not answer the phones but I believe the calls are outsourced and the reps all appear clueless about the orders or product... Toon meer
The dress is so beautiful ,, But it was way to small,, I almost cried,,, but Lord and Taylor sent me a return label and it will be taken to UPS today because of the holiday,, If dress ever is returned... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.
Contactgegevens
Verenigde Staten
- 800-223-7440
- www.lordandtaylor.com
3,6
Gemiddeld
940 reviews
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Recommended
The purchase I made arrived when expected and in perfect condition. I will purchase again from Lord & Taylor as I did many years ago! The order process was very easy.
2 september 2025
Review zonder uitnodiging
Great shipping experience
Great turnaround and the packaging was nice. My shoes were definitely top tier.
18 augustus 2025
Review zonder uitnodiging
Reputation ruined.
Apparently another mystery buyer has purchased lord and Taylor. It is too late. Their reputation is forever marred by the previous owners who scammed thousands out of and unknown amount of money. Set up a business selling super fake designer bags for thousands. If you bought a designer bag in the period of the last owners it is fake. I received a fake bag and the only way I got a refund was from emailing them and pretending I needed the money to purchase another bag. I fled and reported them to Gucci, the fbi and the ftc. Months later they had a formal lawsuit brought to them by Gucci. While this new company promises to fix the reputation I fear it may be too little too late.
16 januari 2025
Review zonder uitnodiging
Haven't received my order or a response…
Haven't received my order or a response to my email regarding it's status.
9 augustus 2024
All scams now
All scams now. Sent me no merchandise because it is listed on website but have no merchandise/ scary
26 augustus 2024
I never received my order!
15 augustus 2024
My order was canceled and the only…
My order was canceled and the only notification that I received was from my money being refunded. I was never given a reason of why my order was canceled.
15 augustus 2024
Order canceled for no reason
They canceled my order without any explanation or reason and without notifying as to why. This would've been my first time ordering from them, and this has made hesitant to try them out again. I'm highly disappointed.
12 augustus 2024
DO NOT SHOP ON THIS WEBSITE
DO NOT SHOP ON THIS WEBSITE! THE OWNER, JACK SAADIA/SAADIA GROUP, IS IN MULTIPLE LAWSUITS DUE TO NO PAYMENT AND THE JUDGE ORDERED ALL MERCHANDISE TAKEN AND GIVEN TO THE PLAINTIFF! THIS IS A HUGE SCAM READ IT ON LINE!!!! YOU WILL NOT RECEIVE ANYTHING AND AFTERPAY WILL TAKE YOUR MONEY! WHY DO YOU THINK AFTERPAY IS THE ONLY OPTION?! HMMMMMMM RUN RUN RUN FROM THIS WEBSITE!
18 augustus 2024
Review zonder uitnodiging
I still love Lord & Taylor!
The website is user friendly, I was able to find the merchandise I wanted easily.
I paid using a buy-now-pay-later format, something I have never done before and had no problem with it.
I'm just waiting for my order to be delivered.
19 augustus 2024
I purchased something online and it was…
I purchased something online and it was canceled so unfortunately didn't have the experience I wish my purchases would have went through but now don't have good thoughts
10 augustus 2024
Thieves they don't refund your returns
17 mei 2024
Review zonder uitnodiging
My money was refunded
My money was refunded! That’s how I found out it was cancelled. I was not given a reason why.
8 augustus 2024
didnt recieve any of the last 3 orders…
didnt recieve any of the last 3 orders I placed. Please just take the site down.
31 juli 2024
Did not receive necklace.
29 juli 2024
It appears y'all are closed
It appears y'all are closed. Confusing payment. Not a good experience
28 juli 2024
I placed my order and you canceled it…
I placed my order and you canceled it for no reason.
21 juli 2024
My order canceled twice
My order was canceled twice, after using afterpay and PayPal was not working. I tried to email but no reply.
28 juli 2024
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