Louis Copeland &Sons Reviews 

47
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cahill in Capel Street shop provides 5 star customer service. The clothes are very high quality and we always find Cahill and the team very helpful, knowledgeable, professional and extremely nice to... Toon meer

Beoordeeld met 5 van de 5 sterren

My purchases arrived on time and items were as ordered,including an alteration.The packaging is outstanding and adds a very personal touch.

Beoordeeld met 5 van de 5 sterren

Im a repeat customer and am always happy with the prompt service. Never any issues. Thank You.

Beoordeeld met 5 van de 5 sterren

The clothes are the real winners in Louis Copeland the brands are incredible with a great variety.

Bedrijfsgegevens

  1. Herenmode
  2. ook in
  3. Herenkleermaker
  4. Kledingleverancier
  5. Smokingwinkel

Geschreven door het bedrijf

At Louis Copeland & Sons, great menswear starts with trust. Trust in the quality of the clothing. Trust in the fit. Trust in the service behind it. Our online store was created to bring that same confidence to customers shopping from home, offering premium men’s clothing with the knowledge and care that have shaped our reputation for generations. We offer a wide range of menswear for every part of a modern wardrobe, including suits, shirts, jackets, blazers, knitwear, chinos, polos, trousers, outerwear, footwear and accessories. Some pieces are made for big occasions. Others are designed for the working week, relaxed weekends or smart everyday dressing. Together, they form a carefully edited collection for men who want to look sharp without making dressing feel complicated.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

47 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(47)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Faultless

As always...a simple purchase and a positive experience. 100% Recommend LC's.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Great - John was particularly helpful, taking time to check things and phone me back.

15 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Timely arrival/Packaging

My purchases arrived on time and items were as ordered,including an alteration.The packaging is outstanding and adds a very personal touch.

15 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star service & a great experience

Cahill in Capel Street shop provides 5 star customer service.
The clothes are very high quality and we always find Cahill and the team very helpful, knowledgeable, professional and extremely nice to deal with. Shopping in Louis Copelands is an experience. Always great to meet Louis too and we enjoy the chats.

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great wedding suits

The best customer service experience I've ever had when purchasing clothes!

Choosing who will look after your wedding suits is a big decision, and we couldn't have made a better choice than Louis Copeland. They have such a prestigious reputation, so when my husband and I were deciding where to get our wedding suits, we thought, "Wouldn't it be great if we could get them from Louis Copeland?" We were so glad we did.

We had the pleasure of dealing with Dave, and I genuinely recommend asking for him if you're choosing wedding suits. We visited the store several times, and he made us feel welcome and comfortable on every visit. He even gave us his mobile number so we could check he was in the store before calling in. That level of customer service was above and beyond.

Everyone commented on how great our suits looked and asked where we got them. We were delighted with the style, comfort, quality, and value for money.

Dave is an absolute gentleman, and we can't thank him enough for all his time, patience, and expertise. If you're looking for wedding suits, go and see Dave at the Louis Copeland store in Dundrum—you won't be disappointed!

Little advice, go get your suits in January where you usually get a very good discount on your summer wedding suits.

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

David did a great job at Dundrum outlet

David in the Dundrum outlet was super. I had an issue with pants after initial visit. He assured me it would be sorted, and it was. I appreciate the reach out, and the service he personally gave me to ensure I was happy. I left with a great suit.

28 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Louis Copeland

I called into Louis Copeland on Wicklow street I had not visited in about 2 years
It’s undergone a great transformation and I dealt with Louis who was so helpful and not pushy and so knowledgeable about the products. Excellent experience

6 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from the shop

Great service from the shop, both delivery time and personal kelp from customer services regarding import duties. They had the size jacket I wanted for a present and it was still competitive after the duties were paid.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased pants

Do not shop at this store. I had an extremely negative experience. I purchased pants for $390, but the order was never delivered. I contacted the store multiple times trying to resolve the issue and request a refund, but they refused to return my money. As a result, I was left without both the product and the refund. This business is unreliable and does not take responsibility for its customers.

27 oktober 2025
Review zonder uitnodiging
Logo Louis Copeland &Sons

Antwoord van Louis Copeland &Sons

Hello Denis,

It is unfortunate that you were unsatisfied with our many attempts to address your issue. As we discussed via email and live chat, when you waived the need for your signature on delivery, DHL attempted to deliver your parcel. They provided GPS coordinates which we shared with you and you confirmed that it was your building. Once it was not found we followed up with DHL who confirmed the parcel as lost.

We offered a replacement trouser to you at no additional cost to you however you refused this. We tried our best to rectify this issue with you and you opted to refuse all of the options we provided. We hoped that our proposed solutions would have been acceptable to you.

Louis Copeland Web Team

Beoordeeld met 5 van de 5 sterren

I made my first-ever purchase on this

I made my first-ever purchase on this website.
I was a bit scared at first because of the reviews on Trustpilot saying some deliveries weren’t received, but I decided to place an order anyway since I found an item I’d been wanting to buy and couldn’t find in other shops. I live in the UK and the store is located in Ireland.
I’m happy to say I received my order smoothly after 4 days. The item was also wrapped properly.
Thank you!

4 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought pants

Do not deal with this store, do not buy anything from them. I had a bad experience. I bought pants from them costing $400, they not delivered the package, I tried to resolve the conflict with them and get a refund, but they refused. They didn't return my money. Now I have neither the money nor the pants, so don't deal with this store, they rip off their customers and don't return money.

1 november 2025
Review zonder uitnodiging

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