LoveitBookit Reviews 1.814

Great service , good at returning calls and dealing with additional requests

We spoke with Olivia and had lots and lots of questions. Nothing was too much trouble and she couldn’t have been more helpful and friendly.
Obviously we haven’t been on the holiday yet but so far very good indeed.

I would like to provide feedback on the outstanding service I received from Olivia Smith while booking my South America cruise. From the outset, Olivia demonstrated exceptional knowledge, professionalism, and a genuine commitment to ensuring I made the right choices for my trip.

She took the time to understand exactly what I was looking for, particularly my preference for a quiet balcony cabin. Her advice on deck selection, room type, and the overall layout of the ship was incredibly helpful and clearly based on deep expertise. This made the decision‑making process far easier and gave me full confidence that I was choosing the right option.

Throughout the booking process, Olivia was consistently available to answer my questions, no matter how small. She explained everything clearly, offered thoughtful recommendations, and made what could have been a complicated process feel smooth and straightforward. Her friendly, reassuring approach meant I always felt supported.

What stood out most was her willingness to go above and beyond. Olivia made it clear that I could call her at any time if I had further questions or needed additional guidance, which added a personal touch and reinforced that I was in safe hands.

Overall, Olivia delivered a first‑class service—knowledgeable, attentive, and genuinely customer‑focused. She made the entire experience easy and enjoyable, and I am extremely grateful for her help.

Fantastic service from LoveitBookit. We set off for our cruise starting in Singapore on the day the war started with Iran. Our flight took off but was turned around, the flight via Doha was eventually cancelled. LoveitBookit kept us updated throughout the day, and managed to get us on an alternative flight via Istanbul. We arrived in Singapore on the day of the cruise and had a fantastic time. Similar issues on the way home with flight cancellations, again LoveitBookit kept us informed and covered an extra 2 nights accomodation before we eventually managed to get home.. Great service and support from all the team during a very stressful and worrying time for all involved.

Fabulous service again - this is our second cruise booked through Love it Book it and would highly recommend. Knowledgeable, helpful, advisory, everything you want when booking a group holiday! Thank you so much, looking forward to the adventure :)

Becky was great, despite me having to keep changing things around! Rang when she said she would and extremely helpful, explaining and advising. Looking forward to a fantastic trip many thanks Becky for organising and planning!

Very helpful and friendly booking experience
Assistant knowledgeable about trip and locations

We have just returned from the Las Vegas/West Coast trip/cruise organised by Love it Book It. It is an excellent way of seeing the West Coast of America and a lovely cruise. We thoroughly enjoyed it.

The Love it Book it team are exceptional, from initial booking up to an including the cruise. Nothing is too much for them. We decided to upgrade our ship cabin, our flight seats and our hotel choice at an additional cost. These amendments were all organised well by the team.

If you want a cruise package we cannot recommend Love it Book It enough.

Thank you to all at Love it Book it

Olivia handled our requests very well and professionally, she covered everything we wanted.

We were very impressed with the friendly and helpful service we received from Mathew when booking our latest cruise to Japan. He explained everything clearly and was never hurried. This is the second booking we have made with LoveitBookit, and would definitely recommend them.

I have booked with ‘love it book it before’ I was really happy with the customer service. When I saw the holiday, I was confident to book with them again. Matthew was very helpful, he answered all my questions about the cruise nothing was too much trouble, really easy process. Would definitely recommend the company.

Becky dealt with our booking very professionally, this is our 5th booking with love it book it and there has never been an issue .

We had used this company several times. The staff are efficient, knowledgeable and friendly. The service we have received has been excellent.

Great service and products at a better rate than we can find anywhere else. This is the fourth cruise we have booked with them. Olivia went out of her way to help us get exactly what we wanted.

Just booked a cruise. John helped with all our questions and was really helpful offering fantastic advice

We used Loveitbookit to book two cruises .
The service we received could not have been better . Unfortunately due to the war in the Middle East one of the cruises had to be rescheduled and the whole experience was made painless by the help we got . Big shout out to Mark Johnson who has gone above and beyond to make our cruise special . I would thoroughly recommend Loveitbookit and given my experience with Mark I will only deal with then in future . Great agent .

Just booked a cruise with Love it Book it and had lots of help from Beccy on the phone.
She explained everything clearly, and answered all our questions, sorting out a route from Manchester for us as we didn't want to travel through Heathrow. Thanks again!

Our call was handled by Matthew, who dealt with our enquiry brilliantly.
As first-time cruisers, we had many questions that were handled and answered very professionally using Matthew's great product knowledge.

We would definitely recommend LoveitBookit to anyone looking for a fab cruise deal