I thought I was logging in to the Scenic website, but logged into Panache by mistake. That was my good luck, as the service I received from Helen was fast, accurate and exemplary. Within an hour of... Toon meer
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This was our first experience of booking an ocean cruise. We found Lisa Buckley both helpful and efficient helping us to book with confidence knowing that all our questions and requests were covered.... Toon meer
Catherine handled the booking with great care keeping us updated on changes to our booking, even over the weekend. She went above & beyond to ensure everything was considered. Excellent service!
We cannot thank Karen enough for what she has done for us. She always goes that extra mile to satisfy our needs for our perfect cruise. We have alway used Karen in the past and will continue to d... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Contactgegevens
Strawberry Fields, PR7 1PS, Chorley, Verenigd Koninkrijk
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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As always Panache cruise's never let…
As always Panache cruise's never let you down, the knowledge and expertise of the cruise connisours is what makes booking so easy, thanks go to Wendy Mulholland for calling me back when she said she would & the details provided making the process easy.
Grateful to have found Panache Cruises
Catherine handled the booking with great care keeping us updated on changes to our booking, even over the weekend.
She went above & beyond to ensure everything was considered. Excellent service!
Perfect honeymoon…
Service was personal yet professional and Elitsa went out of her way to make changes and create the perfect honeymoon for us.
We contacted Lonnie Fowler at Panache…
We contacted Lonnie Fowler at Panache Cruises in July of 2025 to help us plan a river cruise in Europe to celebrate our 50th wedding anniversary. After a number of ocean cruises on large ships we were wanting to experience a smaller vessel and with unique stops and excursion/extension options that gave us a better sense and understanding of the region we were visiting.
Lonnie found just the right cruise to fit our interests, our timeline, and the budget we had set for this celebration. We recently returned from the AMA Magna wine cruise on the Danube (Vilshofen to Budapest) and are happy to report that it greatly exceeded our expectations. Lonnie, Panache, and AMA did a great job of coordinating our travel with AMA air, a pre-cruise extension in Munich, and a schedule that allowed us some time on our own (post-cruise) to see Prague and also spend some time with our niece in Germany before returning home.
Thanks for your remarkable knowledge and guidance in coordinating our travel experience!
This was our first experience of…
This was our first experience of booking an ocean cruise. We found Lisa Buckley both helpful and efficient helping us to book with confidence knowing that all our questions and requests were covered. Just looking forward to the actual cruise now.
Amazing service
Amazing service, really prompt and thorough!! Jen was amazing she answered all my questions and gave me recommendations for my holiday
Outstanding Service
I thought I was logging in to the Scenic website, but logged into Panache by mistake. That was my good luck, as the service I received from Helen was fast, accurate and exemplary. Within an hour of deciding to travel on the cruise, we were booked in, flights arranged, and all questions answered. Advice on the best available suites was invaluable.
our agent Wendy was on another level my…
our agent Wendy was on another level my wife 80 and me 82 she helped us non stop to help us a star
We've just booked our second cruise…
We've just booked our second cruise through Catherine Divan at Panache Cruises. Catherine is a delight to deal with and is able to provide exactly what we're looking for at a great price. Could not recommend enough.
Excellent service
Excellent service, Helen Fensom listened carefully to our requirements and spent time and effort in proposing cruises tailored specifically to our needs. Amazingly efficient, she even emailed us shortly after 7am one morning.
Helen at Panache Cruises was so lovely…
Helen at Panache Cruises was so lovely to book with. She has first hand knowledge of our cruise and was very helpful and informative. She got back to us very quickly with a couple of queries we had that she couldn’t answer immediately. We are very impressed with the service we have been given.
Friendly Booking with Panache
Good, friendly open dialogue on the phone, fully understanding our requirements for the type of river cruise we wanted to take. Competitive offer.
Had heard good things about Panache and…
Had heard good things about Panache and decided to give them a go. Nicole was fantastic. I was so impressed with how she dealt with me I booked a 2nd cruise. She just got what I wanted and flexed with me to make it happen. Thanks Nicole. We will cruise with you again.
Once again Panache cruises went the…
Once again Panache cruises went the extra mile and delivered what we were looking for. Great service A*
Professional and helpful service…
Professional and helpful service providing confidence in the booking process
Excellent Service
Really efficient. Contacts you when they say they are. Happy to sort out queries. Thank you.
Excellent service
The service I received was excellent. The young lady who advised was very pleasant and helpful, and explained everything clearly.
First Cruise
This will be my first foray into cruising so I needed my “hand held” to be able to understand and navigate (pardon the pun) the process and Rob Ledsham was perfect in this regard. Nothing was too much trouble or insignificant for him. I really enjoyed his detailed explanations and our conversations - some of them not cruise related. A very personable and extremely efficient young man. I am most happy that he is my Cruise Ambassador and shan’t hesitate to ask him any questions that may pop up before I go in September (in fact he positively encouraged it). Excellent service. Thank you Rob & Panache.
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