I’m a seasoned land traveller and usually book everything myself independently but this was my first foray into cruising so I needed guidance. I couldn’t have been in safer hands. From the booking pro... Toon meer
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Lees wat reviewers zeggen
This is the second time I have booked a cruise with Panache. The first time I got in touch, I spoke to Catherine and she was brilliant at advising and booking our HX expedition to Antartica. She was... Toon meer
We have previously used Lisa to help plan holidays, having found Panache initially purely by Google Search. Her dedication and commitment to making sure that our holidays were exactly what we wanted... Toon meer
Amazing experience yet again from Nicole Barrett at Panache Cruises. Always courteous, polite, very knowledgeable and nothing too much trouble. Thank you Nicole for making things so easy to do busin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Contactgegevens
Strawberry Fields, PR7 1PS, Chorley, Verenigd Koninkrijk
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great service
Great service. Very helpful and understood our requirements to provide quote quickly that met all our needs including a good price.
Nicola went the extra mile ............
Nicola went the extra mile to find us exactly what we wanted for our Douro river cruise. She always responded quickly, even when "out of office" and the process happened quite quickly because she listened and responded to what we wanted. Well done and thanks! (We just need to enjoy the cruise now!)
Excellent Service
Olga promptly replied to my inquiry and was proactive in suggesting a similar cruise at a discounted price which we purchased. She was efficient and polite answering all our questions and she was easy to contact
We were looking for our Luxury Holiday…
We were looking for our Luxury Holiday to celebrate my wife's 75th birthday and our friends recommended this Scandinavian Cruise by Cunard with Panache Cruises.
We contacted Panache and emailed Jill Hurst and the service she has given us has so far been first class.
We finalised our booking over a telephone call and all our questions were answered and requests sorted in a friendly manner and also the transport to Southampton arranged.
Jill will most certainly be contacted if we need any more information.
Good experience
The staff were very helpful in answering all our queries with patience and guidance. The price was lower than booking direct with the company 👍
Very helpful
Ben was very good .He got us the best deal and was very polite and helpful with everything
Excellent service with knowledgeable…
Excellent service with knowledgeable and helpful agents (esp. Elita). And even better pricing to sweeten the deal.
5 Star all the way with Panache
5 Star all the way with Panache.
Great Service, Great Price and great communication from Jill. Couldn’t fault them.
Recommended
My initial inquiry to Panache Cruises was dealt with promptly and efficiently. Nicola was extremely helpful from the start and answered all my questions. Anything she was unsure about, she found out and got back to me very quickly.
Nicola is a great ambassador for Panache
Nicola was excellent to deal with when booking my first cruise with Silverseas. She was very informative and easy to call even when she wasn’t working she would get in touch if you needed anything.
I had put in a couple of requests to different companies for information about the cruise, it was Nicola who got in touch quickly and sorted it all out, also with a good discounted price! If all goes well with the cruise I would definitely book through Panache and Nicola again
Felicia was very helpful
Felicia was very helpful, accommodating and responsive in helping us book our cruise!
Just booked our second Cruise
Just booked our second Cruise with Lisa. Nothing was too much trouble even after quite a few changes. We were kept informed after every one. Would not hesitate to book another one with Panache
Explora's Mediterranean Cruise
I found Jacob very very helpful & very keen to do business
Jacob Marsters at Panache was quick to…
Jacob Marsters at Panache was quick to respond, understanding and helpful, securing a good deal for our cruise.
I was sceptical that they could provide…
I was sceptical that they could provide better prices than direct to the cruise lines but they came through with some very good offers. Service was clear and
Helpful
Very knowledgeable and friendly service…
Very knowledgeable and friendly service and nothing was too much trouble. Whatever was asked for the information was found if not straight away went and found out and then came back to you as promised. Would definitely use this company again. Rita was excellent in every way.
Comprehensive and timely response
Listened to the brief, comprehensive and timely response at a great price.
Smooth transaction
Joe made the booking process easy and took time to go through all the details.
Holiday arranged with panache !
Ben at Panache handled all questions (and there were many) efficiently.
We also interacted with other Panache Staff and all were helpful and friendly.
Would not hesitiate to use Panache again.
Great advice and service when booking first cruise
Recently booked a Norwegian Cruise for next year, with the help of Jen Coombes and Kelsey Sutherland. This is my first time going on a cruise and their advice on what was available and suitable helped greatly when making the booking, and Kelsey also assisted further with customising an extra nights stay in Amsterdam before we set sail. Cannot wait for the cruise now...
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