I’m a seasoned land traveller and usually book everything myself independently but this was my first foray into cruising so I needed guidance. I couldn’t have been in safer hands. From the booking pro... Toon meer
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Lees wat reviewers zeggen
This is the second time I have booked a cruise with Panache. The first time I got in touch, I spoke to Catherine and she was brilliant at advising and booking our HX expedition to Antartica. She was... Toon meer
We have previously used Lisa to help plan holidays, having found Panache initially purely by Google Search. Her dedication and commitment to making sure that our holidays were exactly what we wanted... Toon meer
Amazing experience yet again from Nicole Barrett at Panache Cruises. Always courteous, polite, very knowledgeable and nothing too much trouble. Thank you Nicole for making things so easy to do busin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Contactgegevens
Strawberry Fields, PR7 1PS, Chorley, Verenigd Koninkrijk
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
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Booked a cruise months ago
Booked a cruise months ago. We are now on our 3rd "cruise specialist " and getting no support. If Azamara had not contacted us directly we may have lost out on airport transfers. No one from Panache contacted us nor forwarded the emails.
Jacob was our first point of contact…
Jacob was our first point of contact with Panache cruises and from that initial email to finally booking our 1st Crystal cruise he was extremely helpful, friendly and very enthusiastic. Passing on heaps of knowledge that was both informative and backed up by several calls he made to the cruiseline on our behalf.
He managed to apply several cruise line offeres and extra perks to our booking which we wouldn't have received had we just booked direct with the cruiseline. Going forward, I will happily put my faith in Jacod to find us the best cruise package as we continue to explore the more luxury lines. Thanks again Jacob.
Prompt and efficient service
Prompt and efficient service. Our agent was called Lisa Buckley and she was excellent. She listened carefully and provided exactly the information we required. Although this was our first contact with Panache Cruises it will certainly not be the last. Highly recommended.
Understood our requirements
Understood our requirements, and put together a package that suited us, and gave a very good price!
Excellent Customer Service .
Louise ,our cruise consultant ,went above and beyond to complete our booking . She made the process incredibly easy and stress free and managed to secure us a very good price.
Her knowledge of our cruise line was exceptional, and she was extremely helpful, professional and attentive throughout. It was clear that she genuinely wanted to make sure everything was right for us.We couldn't have asked for a better service and would have no hesitation recommending Louise to anyone looking to book a cruise. Thankyou so much Louise
Will use Panache again
Lisa was very patient and answered all my questions.
Definitely use Panache again
Will recommend to family and friends
Dear Joanne, an amazing and excellent agent for Panache cruise
Dear Joanne, thank you for being so patient with me when enquiring about our cruise. Your knowledge and friendliness and Kelsey’s help booking us in. You kept me informed about my enquiries plus many questions on the phone and also clear emails. You’ve made the whole booking experience a very positive experience. Thank you on behalf of all of us. We will now look forward to a fab time next year!
A huge shout out to Joanne Cottee from…
A huge shout out to Joanne Cottee from Panache she was absolutely amazing from start to finish. Never tired on the relentless questions and queries and this was over the course of several months! She found a cruise that was everything we had wanted to include for the trip. Highly Recommended!!
We always book with Catherine Divan she…
We always book with Catherine Divan she gets the best deal and looks after you throughout the whole experience
Great customer service
My wife and I would like to express our thanks to Nicola at Panache Cruises. Great customer service, all options we asked to be considered were explored in full along with great advice from Nicola on other options. Friendly advice and a real desire to construct the best itinerary for us at a value for money price.
Our Feb 27 cruise will be our 2nd ever and we know who to contact for our next!
Brilliant company to deal with.
I would highly recommend using Panache for booking a cruise. We have now booked three cruises with Nicola as our contact, who has got us the best price on each booking, and is always efficient, responsive and lovely to deal with.
Great experiences
Ease to deal with, good advice, good options provided, nothing too much trouble. So nice to SPEAK to a real local person.
Highly recommended.
Client contact was really good
Excellent service and lovely staff
Susan at Panache couldn't be more helpful. Nothing was ever an issue and she sent through numerous quotes and options as we tried to work out as a group the cruise that best fitted in with our group and our dates of travel. Simply excellent service and I would highly recommend Panache Cruises
Great service and communication from…
Great service and communication from Kelsey, standing in for Jen, who was on annual leave.
Answered all questions promptly and gave advice re transfers. etc.
Roxanne is the Best TA at Panache!
We worked with Roxanne on some luxury cruises. She was quick and efficient. Always got back to us and worked up the best deals available. Very fun to work with and we can't say enough good things about her and Panache Cruises.
Excellent service from Nicole as per usual
I always find Nicole from Panache cruises very friendly, helpful, and efficient, and trust her completely when booking a cruise.
First time Panache
I was very specific with what I wanted and Nicola got me the exact booking at a good price. She also sorted out a glitch with the cruise company website account.
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