Panache Cruises Reviews 2.848

After a bit of a slow start, Roxy stepped in and made the process seamless for an Explora trip this fall.

Cabin selection, dining and excursion options were explained and the pricing was great.

She was thoughtful in explanations and questions we had and gave concise and detailed information and made us feel at easy as this was out first time booking via the internet.

Would recommend to anyone looking for the quality of service you expect but sometimes don't find these days.

100% 5 starts.

We have just booked a Mediterranean cruise with Louise Barlow at Panache Cruises. She has been so helpful and professional. She worked very hard to ensure that we and our four friends booked the right cruise, the right cabin and she gave us all the details we needed. We were more than satisfied with the level of service we received from her. I would definitely recommend her and Panache cruises to anyone who is thinking of booking a cruise or holiday. Many thanks to Louise

Jo Hawkins was friendly, helpful and very efficient. It was a pleasure dealing with him.

Great deal ! Catherine is the best - helpful friendly professional

Nikki was very helpful in completing my booking. She answered all my questions in a friendly and professional manner. Her quote was very thorough and provided descriptions of the ports and layout of the ship.

My very helpful cruise connoisseur, Jill Hurst, who came highly recommended by a friend, was brilliant from the first point of contact and guided me through the many options and booking process. Thank you so much.

Excellent !
Lisa took time to talk us through the process, answered all our questions and was very patient when we changed our minds several times.
Very impressive service !

Prompt reply for my initial enquiry, and information that I requested was provided.
Great price with added “Founders” benefits. Lisa was helpful, not “pushy” and was genuinely interested in finding us the holiday we were looking for. A pleasure to deal with!

I called for more information on a cruise I'd seen advertised. Joanne was really helpful and knowledgeable and went out of her way to help secure the best possible deal.

Jill was friendly, very knowledgable and did exactly what she said she would do and came back to me first thing the next day after my enquiry - as promised.
Great last minute deal for a 14 day Regent cruise.
I booked the cruise immediatley after a slick and professional service.

Helen from Panache was excellent. Very friendly and efficient. She sorted out a trip to Egypt including a cruise down the Nile and was able to accommodate our dates and extra requirements without any problems. Really looking forward to the trip and confident we are in good hands.

Joe and his Panache Cruises colleagues worked seamlessly to ensure our recent Azamara Cruise out of Panama City was a success. They left no stone unturned in the lead up to our holiday. Happy to continue using their services.

Nicole was our Cruise Consultant. We found her very patient and empathetic to our specific requests. Very much a pleasure to deal with. Thank you Nicole!

We never have to worry when we book our cruises with Catherine Divan. She’s meticulous in everything she does and if we ever have a query, Catherine responds immediately. She’s a pleasure to deal with and I’d highly recommend her if you’re looking for an excellent cruise agent.

Nicola was very helpful in finding us the holiday we were looking for.
Nothing was too much trouble.
She is very knowledgeable and professional.

Second cruise booked via panache, always had a super booking experience working with Amanda, helping us with information for visa requirements, and this time with Jill, getting us a great deal on a European river cruise. Thanks very much

We cannot thank Karen enough for what she has done for us.
She always goes that extra mile to satisfy our needs for our perfect cruise.
We have alway used Karen in the past and will continue to do so in the future.
We were so pleased to discover that Karen is working for Panache Cruises after being told she had left her previous post.
Karen is really friendly, listens well to what we want when planning our cruises and extremely professional
We would highly recommend her to help organise your perfect cruise

I’ve used Panache to book my last 3 cruises, each time with Karen. On every occasion she has been outstanding. Really personal service to organise what I need. Genuinely interested in understanding my needs and experience, not only before I book but throughout the whole process and after I’ve returned. Really friendly and efficient and nothing is too much trouble. Wouldn’t hesitate to recommend.

We often use Panache to book luxury cruises and this time we booked a very special trip for 2027. Kathryn was fantastic and worked on her day off to ensure we got the trip and cabin we needed. I have recommended Panache to many cruisers we have met.

Panache are a great cruise travel agent and extremely knowledgeable and go to a lot of trouble to get your cruise and needs sorted. If I had one small criticism it would be that they don't seem to be very proactive once a booking has been taken. It seems I always have to contact them if something is required. We are experienced and well organised travellers so don't need a lot of cossetting but the occasional call nearer to the time of a cruise or occasionally in the intervening period between booking and departure, just to check all is well and nothing more is needed would be nice.