Якість корсетів мені дуже сильно подобається, купую не вперше. Але розчарована продавцем. Я просила один розмір, продавець запевнила , що потрібно більший розмір. Я її послухала. Прийшов корсет - майк... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have been a Maskateer customer for almost 10 years, their waist trainers helped me immensely with my back problems and also changed my body shape completely! Customer service is always amazing and... Toon meer
Bedrijf heeft geantwoord
I’ve had 2 waist trainers from here and the first one I wore it so much for about 4 years after having my little girl it really did work - the other I’ve never worn due to ordering the wrong size I’ve... Toon meer
Bedrijf heeft geantwoord
I bought Maskateer leggings for extra support(nothing feels right after C-section). I didn’t know what to expect but when I tried them on I realised how comfortable and supportive they are! And no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MASKATEER is a British shapewear brand beginning its journey in 2014 with the aim to provide people with products, which will assist them in their day-to-day weight loss, exercise goals and to improve their confidence and health.
Contactgegevens
Verenigd Koninkrijk
- support@maskateer.com
- www.maskateer.com
4,3
Uitstekend
299 reviews
Zo gebruikt dit bedrijf Trustpilot
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Delivery time to Serbia was amazingly…
Delivery time to Serbia was amazingly fast. At the moment I'm living in Kosovo and I still didn't see the product. My sister says its great quality. 4 stars only because you don't deliver to Kosovo, I am certain plenty of women in Kosovo would love to wear your corsets. When I try the product then I can review it.
27 mei 2022
Antwoord van MASKATEER
Hi, thanks for the great review. However, we do deliver to Kosovo and have a good delivery network in 150+ countries, contact us on support@maskateer.com if you want to know more about our Kosovo delivery service.
I have very bad experience with…
I have very bad experience with Maskateer last time.
I already use their product and I did not paid any extra cost last year when I spent avot 140 euro od goods. This year I spen less than 70 euro and paid extra cost for custom and transport even if our Government act states that we have to pay if amount is higher than 150 euro.
When I bought goods there were written than I paid shipping costs and I was sure that it will be same procedure as last time.
My goods delay more than 3 weeks and their answers about return are very dissapointed.
17 mei 2022
Review zonder uitnodiging
Antwoord van MASKATEER
Hi, thank you for your review. We are sad that you had a not so good experience on this occasion unlike the previous one. Unfortunately, like you, we are so disappointed with the new regulations in 2021 since Brexit, which made delivery more complicated for everyone to certain regions around the world. Both buyers and sellers were affected and Customs fees and Import duty are also some things that we do not control. We do on the other hand help our customers as much as we can, and some Customs delays are again our of our hands. We continue to to the account managers from the shipping companies we use to ensure things improve week by week, and we can say that things are getting much better between deliveries across international borders and we operate locally in different regions now also so our customers can avoid Customs fees and Import duties in certain regions.
DHL cost
Good day,
I received from the DHL email where is written that I have to pay additional cost of 60 eur for there services and customs clearance is included in the package as well.
If I knew that I have to pay almost double price I would never order from you waist trainer. I come from Serbia and here salaries are not high as you may know, average salary is 400 eur.
You should have option to send package with the regular post office and if someone wants can request DHL for the fast shipping.
Apart of that waist trainer is very good I am satisfied with the quality.
Best regards,
Marija
11 mei 2022
Antwoord van MASKATEER
Hi, thanks for you review and yes we use more than one carrier for Serbia. for returns we also advise our customers to to use carriers like PostExpress EMS in Serbia. In terms of Customs and Import duties, it is not us that charge you these fees but the Government and your tax authority for when you purchase international products. Despite being a British brand, the good news is that now we have a local warehouse in Serbia so no more Customs fees for our customers.
Finally, thank you for your great review on the product also. :)
It would be good to make more models…
It would be good to make more models for short people as well
14 april 2022
Antwoord van MASKATEER
Thanks for your review but we do have models and collections for short people. The Couture and LUXE are particularly for short toros or shorter people.
Antwoord van MASKATEER
Thank you so much for stating that you happy and have no bad comments. :)
I highly recommend the product ❤
I cannot express how pleased I am with my purchase!
I am usually sceptical about internet shopping because of many previous disappointments and you, dear Maskateer Team, are a really pleasant surprise in every way:
- From replying and »comforting me« that you will take care about my mistake that I have made by ordering the wrong size (this size fits perfectly)
- To how fast I have received the product
- How nicely it was packed and of course, main thing
- The product is fantastical, super comfortable to wear and almost invisible under my outfit.
5 april 2022
Review zonder uitnodiging
Antwoord van MASKATEER
Hi Tadeja, thank you so much for the wonderful in-depth review, we are so happy that you liked the product and service.
No return
On the return, the corset was stained probably at the customs, so Maskateer did not send me the right size, even though I've explained to them that I didn't even put it on.
Very unsatisfied with this purchase.
29 maart 2022
Antwoord van MASKATEER
Hi Marina, we are so sorry to hear of your experience. The size chart on our website is extremely accurate and depends on how one measures themselves. It is sad to hear that you ordered the wrong size.
Very happy with quality!!
29 maart 2022
Antwoord van MASKATEER
Thank you Gabrijela for your great review.
Antwoord van MASKATEER
Vielen Dank für Ihre freundliche Bewertung. x
They were so pleasant and helpfull I…
They were so pleasant and helpfull I am just about to buy a new waist trainer. Amazing products and customer service.
13 maart 2022
Antwoord van MASKATEER
Dear Zorica, thank you for your beautiful words. :)
Great Quality
Great Quality, presentation and speedy delivery. Always happy with my order.
11 maart 2022
Antwoord van MASKATEER
Hi Krystie, thanks for the marvellous review.
Antwoord van MASKATEER
Dear Nicola, you are welcome and thank you so much!
Great fit
Great fit! I love my waist trainer. It's so soft and comfortable to wear and very well made. I already see a result in one week period. The shipping service to US was fast too.
4 maart 2022
Antwoord van MASKATEER
Wow Asami, thanks for the details on your experience with us.
FEEL MORE CONFIDENT
FEEL MORE CONFIDENT
It was difficult to put on at first, but I had a feeling this would be the case since you're wearing it to hold you in and give you extra shape!
I can not wait to see the results, for now my bloating has decreased and I started to go more correctly
25 februari 2022
Antwoord van MASKATEER
Great to hear Marija. Thanks for the comments.
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