I had a transmission service completed and the gear changes felt noticible smoother afterwards. The job was done quickly using castrol oil and the team also gave useful guidance about keeping the car... Toon meer
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Lees wat reviewers zeggen
The staff were great, very helpful and welcoming. The premises were very clean and organised, which gives you confidence. If I haven’t given five stars it’s because there were items on the ‘red crit... Toon meer
Bedrijf heeft geantwoord
The team took time to answer my questions without making me feel like I should already know everything about cars. They explained what needed attention immediately and what could safely wait, which ma... Toon meer
Bedrijf heeft geantwoord
The newer workshop is well equipped and looks properly maintained. I also appreciated the advice about future works the car may need, because it was explained without any pressure to have everything d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MB Motors is your trusted garage in Rugeley, providing expert servicing, repairs, diagnostics, and electrical work at fair prices. As a reliable MOT centre in Rugeley, we offer fast and affordable MOT Rugeley testing along with cheap tyres, DPF cleaning, and professional car servicing. Our skilled mechanics serve drivers across Stafford, Cannock, Lichfield, and surrounding areas, ensuring transparent pricing and a quick turnaround. Whether you need a full service, tyre replacement, or a same-day MOT in Rugeley, MB Motors is the local garage you can rely on. Book your appointment online or call us today.
Contactgegevens
Unit 1, Trent Business Park, WS15 2HS, Rugeley, Verenigd Koninkrijk
- 01889 882488
- mbmotors@outlook.com
- www.mbmotors.com
4,8
Uitstekend
227 reviews
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Excellent customer care
Excellent customer care Was kept fully informed about the service and mot procedure and no hidden charges Fully recommend MB MOTORS
20 maart 2026
Antwoord van MB MOTORS Rugeley
Thank you for your excellent 5-star review.
We’re really pleased to hear you were happy with the customer care and that you were kept fully informed throughout your service and MOT. Transparency and clear communication, with no hidden charges, are key to how we operate.
We truly appreciate your recommendation and look forward to seeing you again at MB Motors Rugeley.
Antwoord van MB MOTORS Rugeley
Thank you for your 5-star review.
We’re pleased to hear you found our team considerate and helpful. Providing a professional and supportive experience for every customer is something we take great pride in.
We appreciate your feedback and look forward to seeing you again at MB Motors Rugeley.
I recently took my car to MB Motors for…
Updated 11/8/26 - I picked the car up on the Wednesday, I mistakenly wrote Friday
Update due to the reply below. 5/4/26
I had to return the car twice for the correct window wiper to be fitted. The Monday after picking it up on the Wednesday when the original work was done as it was hanging over the side of the car, and then a few days later when I dropped it back in for your garage to inspect the other issue I raised as the other wiper blade you put on was to short and wasn’t clearing the windshield correctly leaving an area in the drivers views.
It is also true you called me once on a Sunday, but to ask me to remove my review, and when I refused you asked if I would come and see you. We made an appointment for 11am the following Friday. I arrive at 10:55, your receptionist said she would let you know I had arrived. She then told me you would be with me within a few minutes, then after waiting a while she later told me you would not be able to make the meeting. I gave your garage the opportunity to look at the issues I had, I gave you the opportunity to put it right and gave you the opportunity to meet me on your request. All of which you didn’t do.
I recently took my car to MB Motors for a wet belt replacement. During the process, additional work was recommended and carried out, bringing the total bill to around £3,500 from just under £1700.
There were issues with work carried out. It took three attempts to fit the correct windscreen wiper: the first was too long and overlapped the passenger-side A-pillar, and the second was too small.
More concerning was an issue with the steering and a new noise from the car that was not present before the work was done. When I returned to the garage, they suggested the steering rack needed replacing, which would have been another major repair.
Instead, I took the car to a different garage for a second opinion. They found that a track rod end had been left loose following work carried out by MB Motors, which is a serious safety issue.
Prior to being able to get it into a different garage I had to take the car off the road, which being self employed and the car is part of my business it meant I lost additional earning and had to pay a different garage to under go the work to put the car right.
After searching the internet and speaking to a few different garages as I was concerned about the noise, it would seem, the Ford wet belt kit normally includes a water pump, yet mine was not replaced as part of the job. This was my fault for not checking what was part of the package. So will definitely be checking in the future if OEM Parts are used and what the package includes. I’m not saying OEM parts were not used as I have no way of knowing, but it’s worth checking before booking your car into any garage.
Based on my experience, I would not trust them to work on my vehicle again.
18 februari 2026
Antwoord van MB MOTORS Rugeley
Thank you for your review.
We take all feedback seriously, however a number of the points raised are factually incorrect and require clarification.
The initial work carried out on your vehicle, including the wet belt replacement, was completed following correct diagnostic procedures and with your authorisation. Any additional work was clearly communicated and approved prior to being undertaken.
Regarding the windscreen wiper, this was a minor parts supply issue which was rectified promptly. It was not a repeated or ongoing issue as suggested.
With reference to the allegation of a loose track rod end, this is categorically denied. As part of our standard quality control process, all work is documented and photographed upon completion, and there is no evidence to support this claim. We have operated this process consistently for years to ensure the highest standards of safety and workmanship.
You also reported additional noise post-repair. We investigated this and provided professional advice based on our findings. It is important to note that vehicles of this age and condition can present multiple underlying issues, particularly following major engine work.
In relation to the wet belt kit, components such as water pumps are not always included as standard and are replaced based on manufacturer guidance, condition, and customer authorisation at the time.
We also made multiple attempts to resolve this matter professionally, including inviting you to attend the workshop to review and discuss the concerns. Unfortunately, two arranged appointments were not attended following agreement over the phone.
We strongly refute any suggestion that unsafe work was carried out. MB Motors Rugeley operates to a high standard, with strict processes in place to ensure vehicle safety, transparency, and quality workmanship.
If you wish to resolve this matter constructively, we remain open to discussing this further.
Kind regards,
MB Motors Rugeley Limited
Antwoord van MB MOTORS Rugeley
Thank you for your feedback.
We take comments like this seriously and would like to clarify that no unnecessary work is ever advised. All recommendations are based on our diagnostic findings and are provided with clear explanations so customers can make informed decisions.
Our pricing reflects the quality of parts, level of expertise, and standard of service we provide. We always aim to be transparent and obtain authorisation before any work is carried out.
If you would like to discuss this further, we would welcome the opportunity to review your case with you directly.
Kind regards,
MB Motors Rugeley Limited
Friendly and professional staff
Friendly and professional staff. Job completed quickly and to a high standard.
10 maart 2026
Antwoord van MB MOTORS Rugeley
Thank you for your 5-star review.
We’re pleased to hear you found our team friendly and professional, and that the work was completed quickly and to a high standard. Delivering efficient, high quality service is what we strive for every day.
We appreciate your feedback and look forward to seeing you again at MB Motors Rugeley.
Excellent service from booking
Excellent service from booking, adding tyres (which were also very competitive) through to MOT and tyres all fitted and back on my hands within 1 hour, and a free drink and make to work in comfort at the clean waiting area
Perfect for a busy working person thanks MB 👍🏻
9 maart 2026
Antwoord van MB MOTORS Rugeley
Thank you for your excellent 5-star review.
We’re really pleased to hear you were happy with the full process from booking through to MOT and tyres, and that everything was completed efficiently within the hour. It’s great to know our competitive pricing and fast turnaround made a difference for you.
We’re also glad you were comfortable in our waiting area and able to make use of the complimentary drinks while you waited.
We appreciate your support and look forward to seeing you again at MB Motors Rugeley.
The Wifes Motor
Do what you ask for no harassment no BS do the job and do it very very well
9 maart 2026
Antwoord van MB MOTORS Rugeley
Thank you for your review.
We’re pleased to hear you were happy with the way the work was carried out and that everything was completed to a high standard. We always aim to keep things straightforward, professional, and focused on getting the job done properly.
If there is anything we could have done to make your experience a 5-star one, we would really appreciate the feedback.
We look forward to seeing you again at MB Motors Rugeley.
Antwoord van MB MOTORS Rugeley
Thank you for your 5-star review.
We’re really pleased to hear you received first class service and truly appreciate your recommendation. Providing a high standard of workmanship and customer care is what we aim for every time.
We look forward to seeing you again at MB Motors Rugeley.
Positive First Experience…
First time using MB Motors and very happy with the experience. Easy to book my MOT online, good communication with confirmation email and text. Friendly person on reception when I dropped my car off and they called once everything was completed. The only slight downside was the link with pictures and quote for advisory work had expired when I tried to access it the following day.
20 februari 2026
Antwoord van MB MOTORS Rugeley
Thank you for taking the time to share your first experience with us and for choosing MB MOTORS Rugeley for your MOT.
We are very pleased to hear that you found the online booking process straightforward and that our communication throughout the appointment — including confirmation emails, text updates, and the completion call — helped make the experience smooth and convenient. Our team works hard to ensure every customer receives clear updates and a friendly welcome from the moment they arrive through to vehicle collection.
We also appreciate you highlighting the issue with the advisory link expiring. Thank you for bringing this to our attention. The advisory report and images are generated through our digital inspection system and occasionally the link expiry can cause access issues. If you ever need the report again, please feel free to contact us and we will happily resend the advisory images and quotation for you.
It was a pleasure looking after your vehicle and we are delighted that your first visit was a positive one. We look forward to welcoming you back to MB MOTORS Rugeley for future MOTs, servicing, diagnostics, and vehicle repairs.
Thank you again for your support. 🚗🔧
Easy check in/Friendly service
Easy check in. Clear contact about work that needed to be carried out with detailed description. Easy collection and friendly reception from drop off to collection.
3 maart 2026
Antwoord van MB MOTORS Rugeley
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you found the check-in process straightforward and that our team kept you clearly informed throughout the work being carried out on your vehicle. At MB MOTORS Rugeley, we always aim to provide clear communication, detailed explanations of any work required, and a smooth experience from vehicle drop-off through to collection.
It is great to know that our reception team made you feel welcome and that the entire process was simple and professional. Delivering friendly service, transparent advice, and high-quality vehicle repairs and servicing is something we take great pride in.
We truly appreciate your recommendation and look forward to assisting you again in the future.
MB MOTORS Rugeley
Your trusted local garage for MOTs, servicing, diagnostics, and vehicle repairs in Rugeley and the surrounding Staffordshire area. 🚗🔧
Good service for price and time
2 maart 2026
Antwoord van MB MOTORS Rugeley
Thank you for your review. We really appreciate you taking the time to share your experience.
We are pleased to hear that you found our service good value for money and that the work was completed within the expected time. At MB MOTORS Rugeley, we always aim to provide a professional service, transparent pricing, and efficient turnaround times for all of our customers.
Thank you again for choosing MB MOTORS. If you ever require assistance with vehicle servicing, MOTs, diagnostics, tyres, or repairs in Rugeley and the surrounding Staffordshire area, our team will always be happy to help.
Antwoord van MB MOTORS Rugeley
Thank you for your review and recommendation. We really appreciate your support.
We are delighted to hear that you received excellent service from the team at MB MOTORS Rugeley. As a trusted local garage, we always aim to provide a professional, reliable, and high-quality service for every customer who visits us.
Thank you again for recommending MB MOTORS. If you ever need assistance with MOTs, servicing, diagnostics, repairs, or tyres in Rugeley and the surrounding Staffordshire area, our team will always be happy to help.
Able to take my car in today as had…
Able to take my car in today as had warning light come on it was diagnosed and work done and completed within the same day . Excellent service as always . Very friendly and accommodating staff .
27 februari 2026
Antwoord van MB MOTORS Rugeley
Thank you for taking the time to leave such a great review. We really appreciate your continued support.
We are pleased we were able to get your vehicle in quickly, diagnose the warning light, and complete the repair on the same day. We always aim to respond as quickly as possible when customers have urgent issues and keep everything running smoothly.
It is also great to hear that you found our team friendly and accommodating, as providing a professional and welcoming service is very important to us at MB MOTORS Rugeley.
Thank you again for choosing MB MOTORS. If you ever need assistance with vehicle diagnostics, repairs, servicing, MOTs, or tyres in Rugeley and the surrounding Staffordshire area, our team will always be happy to help.
Antwoord van MB MOTORS Rugeley
Thank you for your great review. We really appreciate your support.
We are pleased to hear you received excellent service from the team at MB MOTORS Rugeley. Our goal is always to provide a professional, efficient, and friendly experience for every customer who trusts us with their vehicle.
Thank you again for choosing MB MOTORS. If you ever need assistance with MOTs, servicing, diagnostics, tyres, or vehicle repairs in Rugeley and the surrounding Staffordshire area, our team will always be happy to help.
Hi my van was in for work and I can say…
Hi my van was in for work and I can say that all the staff were very nice and helpful and they did a great job thank you
17 februari 2026
Antwoord van MB MOTORS Rugeley
Thank you for taking the time to leave us a review. We really appreciate your feedback.
We are pleased to hear that you found our team friendly and helpful, and that you were happy with the work carried out on your van. Providing a professional service, clear communication, and high-quality workmanship is something we take great pride in at MB MOTORS Rugeley.
Thank you again for choosing MB MOTORS, and if you ever need assistance with vehicle servicing, repairs, diagnostics, tyres, or MOTs in Rugeley and the surrounding Staffordshire area, our team will always be happy to help.
Very professional
Very professional. Work space very impressive. Hannah extremely helpful. Very helpful on our re ent breakdown. Made everything completely smooth instead of stressful. Thank youn
16 februari 2026
Antwoord van MB MOTORS Rugeley
Thank you for your kind review. We really appreciate you taking the time to share your experience with MB MOTORS Rugeley.
We are pleased to hear that you found our workshop professional and that our facilities made a good impression. Providing a clean, organised, and well-equipped environment is very important to us as it reflects the standards we apply to every vehicle we work on.
It is also great to hear that Hannah was able to assist you and help make what could have been a stressful breakdown situation much smoother. Our team always aims to provide clear communication and helpful support when customers need us most.
Thank you again for choosing MB MOTORS Rugeley, and if you ever need assistance with vehicle repairs, diagnostics, servicing, or MOTs in Rugeley and the surrounding Staffordshire area, we are always here to help.
Antwoord van MB MOTORS Rugeley
Thank you for your feedback.
We take all reviews very seriously and are naturally concerned to see this comment, particularly as we have no record of the issue described. We always aim to provide a professional, transparent, and honest service to every customer who visits MB MOTORS Rugeley.
We have attempted to make contact to understand the situation and resolve any concerns, however we have not yet received a response. We would genuinely welcome the opportunity to discuss this with you and investigate the matter further.
Please feel free to contact our team directly so we can look into this properly and work towards a resolution. Customer satisfaction is very important to us and we are always happy to address any concerns raised.
Antwoord van MB MOTORS Rugeley
Thank you for your great feedback.
We’re pleased you found the service helpful, informative, and friendly, that’s exactly the experience we aim to provide every customer. Clear advice, honest guidance, and a welcoming approach are all part of how we do things at MB MOTORS.
We appreciate you taking the time to leave a review and we look forward to helping you again in the future.
Never to much trouble
I was one hour earlier than my allotted slot , due to my own fault, but instead of turning me away they said it was no problem and within 10 minutes my car was in and being fitted with it bright new brake shoes and pads.
8 februari 2026
Antwoord van MB MOTORS Rugeley
Thank you for your kind review.
We always try to be as accommodating as possible when the workshop schedule allows, so we’re pleased we could get you in and sorted without delay. Keeping customers safely on the road with quality brake work and efficient service is a top priority for us.
Your feedback highlights what we aim to deliver every day, helpful service, flexibility, and professional workmanship. We appreciate you choosing MB MOTORS and look forward to helping you again in the future.
11 out 0f 10
Absolutely outstanding service I asked for help and they were quick efficient and went above and beyond to get me back on the road could not rate them highly enough
9 februari 2026
Antwoord van MB MOTORS Rugeley
Thank you for such an incredible review, “11 out of 10” is wonderful to hear.
We’re really pleased we could get you back on the road quickly and efficiently. Going the extra mile for our customers is exactly what we aim to do, whether it’s diagnostics, repairs, or routine servicing.
Your feedback means a great deal to the whole MB MOTORS team and helps other drivers feel confident choosing a garage they can trust. We truly appreciate you taking the time to share your experience and we’re here whenever you need us in the future.
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