MCC Trading Ltd Reviews 

I ordered grey chairs.
Seller sent me defective blue chairs with missing instructions in a broken box.
The chairs were of such a bad quality that they broke and hurt my 2 year old baby and my 70 year old aunt.
Seller doesn't read my messages, keeps sending me automated messages and keeps asking for the same information over and over again.
Seller thinks by doing this, he will not have to refund me or provide me with replacements.
The seller had the audacity to message me that if I return the items, he will not refund me and/or not refund me the shipping costs.
Now the chairs have to go to the scrapyard and my money went into the bin, too.

Absolutely terrible company I purchased 4 chairs and received 2 I’ve made over 200 calls and no one answers I’ve contacted them on several media platforms and no response I needed these chairs for Christmas now I only have the 2. I will now be going down the legal route. Avoid this company

I ordered radiators 26th of November and spose to received between 1to 4 of December it has been 2 weeks and I have been advised either collet from the XPD (courier) that is 2 hours away from me or wait and I don't no how long wait is sees like wait till next year. Please avoid them if you con

I ordered some chairs from b and q or so I thought, but they were from MCC omg to say their customer service is non excsistant is being nice! They sent a wrong colour chair so ok mistakes happen, but they still haven't collected the wrong 1 and delivered the right 1 despite having to change my shifts around to wait in for a delievery for it not to come!! And today 3 weeks later oh I have a delievery well sorry were both in work!! Never and I mean never will I buy from them again!! No human contact throughout this I had to ring b and q but because its not really them they just kept saying they would ring them. So be careful ppl just a warning!

Not worth the star it's been given. Faulty and dangerous products. Bought a baby cot from them and the plastic teething rail snapped and splintered leaving my baby with cuts on his face. No interest from the company, no apologies, advised nothing they could do other than provide another rail (no thanks) steer clear! Escalating via trading standards as serious safety concerns

Sent me a grey radiator when I ordered black. Got in touch with seller and responded within 5hrs. Re-sent product for next day delivery and collection of other product.

DO NOT BUY FROM THIS COMPANY!!!!!!
I ordered a garden furniture set. Had nothing but issues with it so I arranged to have it collected and my money refunded. 3 times I was let down for collection and still no refund. I didn’t even want to give 1 star.

This is a Chinese drop-shipping company that sells through popular website marketplaces like Amazon and B&Q. They stole my money and never delivered anything. They also do not reply to emails and never answer the phone.
*** DO NOT ORDER FROM THIS COMPANY ***
They will steal your money and give you NOTHING.

Take as you find! This is the first time I have used MCC Trading. I ordered a Gazebo on Thursday evening and it turned up via DHL on the following Monday morning. Good service!

Absolutely auful company avoid at all cost ordered 4 dining chairs from them only 2 arrived asked were my other 2 were they said they had been sent back to seller told me lies that I would receive them 3 days later still never arrived this had been going on for a wk then they told me they wanted the 2 chairs back what they sent me as I had my money refunded off Amazon and the chairs had got to be in the box what they came in Bering in mind that the box had been thrown and chairs put together thinking we would be receiving our other 2 and to be told that if they are not in box they will not take and will be charged £4.99 every time they send a courier out well mcc direct you no what you can do with your 2 chairs stick them were the sun don’t shine

I thought I would write a quick review, for anyone like me who purchased something from this company only to find these reviews afterwards and worry. I purchased 4 chairs through Amazon, with MCC. I was given a delivery date of Wednesday (DHL) but they never arrived. I contacted the seller on Amazon and after some hours they replied apologising saying the delivery delay was due to bank holiday, and was due the next day. They offered to refund my P&P which they did and my chairs arrived the next day. Although not used yet they look great, I'm very pleased with them and happy with this company.

AVOID AT ALL COST!!!!!!

This company sold me a faulty couch.. both sofas broke within a week and when contacted, the initially ignored me then said they’ll sort a replacement... 2 weeks on I still haven’t heard anything and messaged multiple times, just to be ignored. I’m now looking to go down the route small claims court and reporting to trading standards.

How this company is trading I have no idea. The level of professionalism is digusting. My old couch that I threw away for one of their “new” ones was in better condition. At least it lasted me years... this one didn’t last a week.

Absolutely disgusting. Rip people off then ignore them.

Shocking company, AVOID, AVOID, AVOID! I ordered a radiator from MCC with a promised delivery date of 15th March. It has been over a week since then and it still has not arrived. This has held up my entire property renovation project. And worst thing is they just don’t care and don’t do anything to resolve it. I will never use this company again. Absolutely terrible customer service.

Ordered a gazebo, leg bracket broke after 3 uses, impossible to get any response by phone or email. Just want replacement bracket.

Ordered a wooden kitchen for our daughters birthday. They sent us a bed. Thought we’d arranged for them to collect and redeliver the correct item. They took the incorrect item and never delivered the kitchen. We were still expecting the item to be delivered as they had sent us a tracking number. When my partner chased it up with the delivery company (DHL) they had no items on their records for the tracking number. The company refunded us unexpectedly but then emailed us 3 days later to demand that we repay them or return the item which we have still have never had. AVOID THIS COMPANY!
Reading the reviews on here I think we are lucky to get our money back. We ordered via Amazon.

This company should not be able to trade. They have messed me around so much and now the courier service they use have robbed me, I'm having to involve the police it's absolute shambles and the company have completely ignored me, let alone tried to help l

I have ordered from another company who use MCC as their supply on 2 previous occasions and have not had an issue. Recently I ordered 2 dining chairs, they were firstly delivered on time but in the wrong colour.
The RETURN/ REFUND process is TERRIBLE. Impossible to get an answer on the phone and no response to emails. I am owed £90 for the chairs that were collected December 2022 and they do not want to know. Similar to other reviews so I will be taking this further and will not use MCC or other related companies again.

Impossible to contact by phone.Paid end of November. Items not delivered. I WANT MY MONEY BACK.

I always forget to check Trustpilot to get a review of a new company that I purchase from! To be honest, it appears that I have been very fortunate to receive my 4 tub chairs that I ordered (all in excellent condition) after reading all these reviews! For this reason, I will give them 3 stars but the reason I am writing this review and how I ended up checking Trustpilot is because I have attempted to get an invoice from them but to no avail. I have attempted to ring them - no answer, messaged on ebay - no reply and sent an email - no reply, all on numerous occasions. Therefore, not a 5* review as I don't think I'm going to get my invoice! I was going to purchase a table but I'm definitely not going to now!

AVOID USING THIS COMPANY - Read the other Reviews. Unfortunately, a zero rating is not possible. It would appear that they make a habit of not supplying the goods that have been purchased.
MCC supply goods through various supply chains, such as Amazon and Wayfair. We ordered a pop-up gazebo, with MCC Direct, which never arrived. After many conversations with MCC, in which they insisted that the goods had been sent to DHL, who never received them, we formally requested a full refund. At this time the communication stopped, and we notified them that they had 31 days to respond and refund. After still no response, we made a claim through the County Court system. It cost £35 to raise the claim, but this becomes part of the debt owed by the Defendant.
Within a week of the notice being served, we received a full refund, including the Court costs and interest.
Do not be scared of using the County Court system, as it is easy to use, with a simple on-line form to complete. The Court notify the Company of the details of the Judgment, and the date that the CCJ will be lodged. No Company wants to have CCJs against their name, so will refund in most cases.
Alternatively, always pay with systems such as PAYPAL where the value is below £100, as they will refund you, and chase the debt themselves. If over £100, pay by Credit Card for the same reason.