MCC Trading Ltd Reviews 

Orderded via Amazon. Expected as described a new item, Gazebo arrived clearly used and damaged. MCC refused to give a return label and address to send back. Multiple exchanges each time excuse after excuse, anything they could do to not give refund or allow the product to be returned. Amazon was fantastic and took over and ensured I got my money back. Please do not use MCC!

After ordering some dining chairs on what seemed a reputable company it turned out to be a complete nightmare.
I receive tracking information from the company to which I need to follow up with DHL with regards to the shipping.
After contacting DHL back and forth for almost a week it appeared the items had never actually been delivered for shipping. I tried to get in contact with the seller on a number of occasions and had no response whatsoever.
Thankfully I paid via PayPal and was able to raise a case which took a month to receive my money back. PayPal also did not hear from this seller which is completely appalling and just purely ignorant.

**Avoid this company at all costs unless you’re happy to be ripped off and throw your money down the drain**

Had to report this company to trading standards ordered a gezebo on ebay which never got delivered despite the XPD delivery tracking saying it had as a result ebay refused to refund. Both MMC and XPD are impossible to contact phone lines always jammed and they do not respond to emails avoid at all costs! how this company is still trading god knows!! £130 out of pocket....

Absolutely terrible company to purchase from. They sell on Amazon and fob you off even when a product is within 12 months warranty. They are not interested in understanding how or what has happened, they have your money and that is enough for this rip off merchant. Strongly recommend that you don't use them for anything. Amazon appears to be an easy way for companies like this to hide there TrustPilot review status. In this instance we were just lucky no one was hurt. Unfortunately I cant upload photos here.

I ordered a gazebo from this company via e-Bay on 20 July with a delivery date of 21/22 July. By 6 August it had not arrived so I contacted the company to find out what was happening. After several days of waiting I got a reply apologising and saying the delivery company xPD had lost the package; I was offered a replacement or a refund. I chose a replacement. I was then contacted by xPD saying they couldn't find the address (this has never happened with any other delivery company) and requesting I confirm the address. I did this on their dreadful website and also told MCC Trading. A delivery was arranged for 11 August but xPD claimed there was nobody in to receive the package; we were. Then on 16 August I received, without any warning, a message to say it would be delivered that afternoon; we were out taking relatives to the airport. When we returned home the package was by the back door. It was somewhat battered but the gazebo seems in good order.

Throughout I received very little support from MCC (their telephone seems permanently engaged) and, as mentioned above, communication with xPD is next to impossible. Their website is unusable. My advice is not to use either company.

Fast delivery, but gazebo came and all the legs was rusty so emailed straight away to ask for replacement, they asked for photos so I sent !! They don’t answer straight away they left me days waiting I had to keep emailing , then they replied saying they don’t answer emails out of hours !! I emailed at 3.05 pm so I screenshot and sent them it saying I emailed in working hours , I raised this complaint on the 19th July and I’m still waiting for my refund , they collected the gazebo on the 8th aug an still no refund !!! Iv raised a complaint with PayPal an there not much use either I wouldn’t even give a 1 star if it was possible AVOID THIS COMPANY

I have just ordered a gazebo from this company and was really nervous after reading the reviews on TrustPilot. I’m relieved to say that the product was shipped the following day and arrived by DHL safely and within the hour time slot. I’ve just put the gazebo up and everything was there and fitted properly. I am very pleased with it and am very pleased with the service I have received from MCC Direct.

Bloody awful company selling a load of crap
Customer service the absolute worst .
Avoid this company at all costs unless you want to be ripped off or chase the monkeys working there for a refund

Bought a set of chairs fro them on Mano Mano twice. The first delivery was fine the second never arrived but the delivery company claimed the driver handed over the parcel to my wife in person. however when pressed the driver has now claimed that he actually spoke with the customer who was standing on the second floor while the driver was on the ground floor whi then told the customer that two chairs made of tin and fabric where too heavy to carry himself to which he claims the customer replied to leave them there as he would manage.

Couple of things here.
Obvious problem to say he is lying is that he has changed his story.
We have two kids one of which is one year old. My wife never leaves her alone and I was at work so who did he see and why did he leave the parcel without any evidence, signiture or photo. The delivery required a photo btw.

The driver clearly stollen the parcel and left us out of pocket.

I have been trying to contact MCC trading but non of their contact numbers work. Mano Mano claimed to not have contact numbers for the either but I say they are lying. I have raised a fraud claim with my bank to try and recover my money.

I cant possibly narrate all that went on. Ordered an item, XDP as courier despite not listing that on the purchase page,rather someone else more reliable,DPD.
It doesnt arrive. Weeks later chasing tail to try to get money back. No possibility to call they dont pick up. Courier charge you per minute to call them. They are probably the same eastern company.
AND to top it all, EBAY give them a 99.6% satisfaction score. How the blazes !!!!!
I am now having to go via EBAY to get refund and will in anycase now contact the police as this is a financial scam. So trading standards next, then EBAY.

These people are as honest as Boris 9 bob note Johnson, the guy who eats birthday cake, blows out candles, gets serenaded with Happy Birthday, drinks booze and wears a party hat to most of his business meetings and so puts it all on expenses.

Don't use this company. I am reporting them to trading standards
Order no TNQ55Z

Ordered via amazon a pair of dining chairs. Great and quick service. Item was damaged upon arrival but replacement parts quickly sent. Would recommend.

Awful cash on delivery for a 3 and 2 settees 3 seater is rock hard after contacting kept saying he’s in a meeting !! Avoid at all costs!!

MCC use XDP Express to deliver, the reason, because they're cheap! But they are also very unreliable, the glossy tracking app means very little. Expect baffling delays and various excuses as you continue to believe the tracking info, delivery won't be as indicated, perhaps if you're lucky a couple of days later 👎

Takes your money in this case £179 says they have tried to deliver and definitely not as I have camera in place. I can’t get product replace. Won’t redeliver. Just wasted a week. Ask for refund. Won’t talk to you on phone. Worst service. I wouldn't deal with them.
Avoid.
Baz dutton

I ordered a trampoline and like everyone on the reviews they take your money you wait and then they say the item is lost cancel the order and tell ebay buyer cancelled -LIARS. I wish I had read the reviews before I bought. Now got to wait for my refund ordered from some other firm and hopefully that will arrive - THEY RUINED MY GRANDCHILDRENS BIRTHDAY DON'T USE THEM

Bought twenty chairs, after two weeks one seat foam padding had collapsed, another three weeks, second one failed. Do not use this company, the customer service is complete crap, the products are worse.
Still trying to get a refund for the returned items four months later. This company now has the chairs and the money, thieves and fraudsters!
27 May 2021... I am still waiting for a refund from this bunch of crooks and fraudsters. Initiating court proceedings shortly and notifying trading standards.

Ordered gazebo. Got an email with a tracking number. Item lost. Numerous emails and phone calls unanswered. Eventually went through Amazon customer service and got a full refund. Qi Huan is a director of this scam firm. All correspondence to the director. Based in Shipley.
Scam . Run by crooks.

DO NOT TRUST. Order was late by two weeks and they sent the wrong item in the end. Now having difficulty return the item.

Firstly after I contacted them, I was told my order was late because it must have 'got lost' at the courier center. When I checked with the dispatch company - the online status showed it was never received at the warehouse from MCC. I gave them the benefit of the doubt and asked they resend the item via email and amazon messages which after a week they did.

The item arrived eventually, late and but was the incorrect item I had purchased.

They have since made it difficult to return. You cant get in contact over the phone at any time of day, and they don't respond via email (unless you are buying from them).

If you want a professional service, buy from somewhere else.

Trying to return a car seat to this company all I get is an email asking me to send a photo of the car seat explaining to them what is wrong!!!! It does not do what it is intended for, ok if child was lying down! I wish to return it why on earth is it so hard for them to understand this request for? Are they trying to keep me in limbo until 30 days is up? Not impressed with this company. Surprised Amazon has its name to them.