Ordered and paid for 2 pedestrian gates. Delivery was stated to be upto 15 working days. Did not arrive and so emailed supplier, quick response indicating due to workload delivery would now be 4-6 we... Toon meer
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Lees wat reviewers zeggen
I ordered a wooden garden gate from MD Carpentry through B&Q Marketplace. They delivered the wrong size, collected it, and promised a replacement that never arrived. I have been chasing thi... Toon meer
Well, I was impressed by the service when I ordered a custom-made gate, as I had several email exchanges to get the correct size. I was, however, a bit disappointed in the finished product when it a... Toon meer
I ordered a featheredge gate from MD Carpentry Workshop for my front garden and it is absolutely perfect! I needed custom sizing as well and the team communicated very well with me and made life supe... Toon meer
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Got concerned after seeing reviews
Got concerned after seeing reviews. Rang with query. Got answer phone which was unable to take messages due to being full.decided to cancel and not risk my money. Poor customer service at the very least.
Very great experience and great energy
Solid gate and quick
Gates are ok, but beware of delivery time
I ordered a pair of driveway gates on 18 April. They were finally delivered on 1 June. According to the website delivery would be 5-10 working days, but it took 6 weeks. The quality of the gates is ok, but delivery delivery time totally unsatisfactory. If I had known I would not have ordered the gates from MD Carpentry !
Do not waste your time and money on…
Do not waste your time and money on this company! Customer service is terrible, with lame excuses including outright lies. I gave up after 6 weeks and demanded a refund. As the old saying goes, if it sounds too good to be true, it usually is. Avoid, avoid, avoid!

Antwoord van Mdcarpentryworkshop
Gate took 4 weeks to arrive and was…
Gate took 4 weeks to arrive and was damaged and poorly made in parts
Gates turned up 6 weeks late
Gates turned up 6 weeks late, damaged and missing hinges that were also ordered. Terrible communication. NEVER again will I use this shambles of a company.

Antwoord van Mdcarpentryworkshop
Good workmanship and efficient service…
Good workmanship and efficient service during a very busy period for MD Carpentry. Good price and exceeding my expectations. Highly recommended.
Tried twice to buy a gate
Tried twice to buy a gate, first time straight from company but they really messed around with delivery dates, said they were busy so went through Amazon thinking hopefully less likely to be messed around. In the end Amazon refunded me as when they checked the order they said it had appeared to have got lost. Reading the reviews it seems to be hit and miss whether you get a good product that is delivered within a reasonable time.

Antwoord van Mdcarpentryworkshop
Did not deliver when promised although…
Did not deliver when promised although phoned 3 times to be told it would be delivered. Not delivered. Have been told now they are busy and won't get the gates delivered until 2 weeks in June after saying they would be delivered on 29th May. Have offered 10% as a good will gesture. Lost more than that taking a day off of work to collect them. Shambles of a company

Antwoord van Mdcarpentryworkshop
Everthing is fake
Everthing is fake. Fake pictures, fake people. Dishonest people to deal with. Rogues at it's finest. No sense of how to conduct and fulfil business contracts. To people out there thinking of buying gates from MD, take my advice pay a little extra to someone else and avoid a long series of dissappointments. MD carpentry is a firm who firmly cheat and steal from consumers.

Antwoord van Mdcarpentryworkshop
Unable to Fulfil Orders
Ordered a gate on 27 April which was supposed to be despatched within a week. On 29 May, still heard nothing and unable to get through on the phone. Waiting for a refund, but company clearly unable to fulfil orders and no communication.

Antwoord van Mdcarpentryworkshop
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!!
I would give zeros stars if it was possible.
Had to cancel the order in the end as they kept pushing the delivery date back. Very rude customer service and no way of contacting over the phone- goes straight to voicemail and unable to leave a message as the voicemail box is full. Email correspondence is very rude and unprofessional, email response from them is sent in capital letters, very short and just key words used (unable to attach picture to show) Clearly taking orders that they have no way of fulfilling. Don’t give this company your money and custom

Antwoord van Mdcarpentryworkshop
CHARLATANS
CHARLATANS
I ordered a garden gate on 30th April with an expected delivery of around a week. When I chased it up, they said it hadn't been dispatched, gave a revised date of 25th May and an offer of 10% off - which never happened. Still no delivery. I have emailed them twice now - both emails ignored and their mailbox is full. Everything they say is a lie, do not trust them. I'm now having to go through my bank for a charge back.

Antwoord van Mdcarpentryworkshop
Very pleased with the communication.
Very pleased with the communication.
The gate was amazing.
Could not fault.
Great price.
bespoke gate no extra and much cheaper…
bespoke gate no extra and much cheaper then anyone else
Bit late on delivery but kept me…
Bit late on delivery but kept me updated
Good quality gate for the price
Good quality gates highly recommend!
Very helpful lovely gate will use again
Very helpful lovely gate will use again
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