MDP Supplies Reviews 

I have ordered from MDP for a few years now, and they are always very reliable and super quick to dispatch every order. The customer service is also great - quick responses and very helpful!

I purchase a lot from MDP but once in a while its DHL that get me in trouble with their horrendous courier service. This was one of those times BUT the service and help i received from Carly at MDP was absolutely fantastic as usual. This is not the first time Carly has sorted everything, sending the job out again via DPD instead of DHL to get me out of trouble when DHL have let them down. First class service as always, thoroughly recommend using MDP, especially knowing there are staff like Carly to rely on

Great service , Carly Duckers customer care has been awesome , excellent customer service from her …

I placed my first order with MDP which arrived quickly and well- packed, but with an item missing. I rang to query this and spoke to Erin who was great. She quickly identified the missing item and arranged a replacement. This also arrived quickly and well-packed. Although it was a wobbly start, everything was sorted with no fuss and I'll happily use MDP again.

Great products and great quality. We had an issue with the delivery but that was DHL issue and not MDP supplies. Erin from MDP sorted the issue right away and helped me every step of the way. Will definitely purchase again.

1st class service, from MPD & when I had a small problem, Carly was straight on to it & got it sorted, not days weeks, sorted within hours.
Been using MPD Supplies for over 5 years & always had great customer service.

I’ve been buying HTV materials from MDP Supplies for my business since I started in 2020, and until now they’ve been a regular supplier for the materials I use to make logos. Unfortunately, my recent experience with their customer service was absolutely horrendous. The way my issue was handled left me feeling very disappointed and frustrated. After being a customer for several years, I expected to be treated with more care and professionalism. This experience has seriously affected my confidence in the company, and I’ll be reconsidering whether to continue buying from them.

Amazing customer service! My first order with them had some damaged items due to wrong handling of the delivery company. My issue got resolved very quickly. I will continue doing business with them.

Ive used this company for quite a few years now and their service is always exceptional. Orders are always dispatched swiftly and if any issues occur the are quickly resolved. Fantastic service.

I've used MDP for the best part of 10 years, I'm yet to ever really have a bad experience with them.

Carly in Customer service was very good the problem is the courier service we have a 2 hour window it’s now out of that window still not here we have had this before and it didn’t come until the following day. Not very helpful when we are waiting for the stock to complete a job

Just received another order from Mdp supplies , Always arrive quickly and send top quality products at good prices .
Great customer service

First time buying from MDP Supplies. Found exactly what I wanted for a very good price. Placed the order and item was despatched the same day. Unfortunately, the delivery company damaged my order.
I contacted MDP, who were absolutely brilliant about it.
Asked me to try fitting it first, and when this wasn't possible, they immediately sent out a full replacement.
Couldn't ask for better customer service than that!
No quibbles or excuses, what a refreshing change 🙂
Thanks MDP Services.

Fantastic customer service very quick to respond and very helpful
Thank you Carly

Have been using MDP for 12yrs now,I can honestly say my business would be lost without this company.I order 2/3times a week & always have my delivery the following morning not many companies off this quick service.
From the lads in portadown to customer service they are all a pleasure to deal with, especially Carly many times I have rang to add stuff into my order & ask about stock and Carly is so professional & helpful on the phone.

i had a problem and they fixed it right away. Great service.

I had to contact customer service today as my parcel had not been delivered. A courier fault was to blame. Carly to the time to listen and understand the problem and said she would ring them and get straight back to me. She did just that and the problem was resolved.

I was struggling to find the correct part for y Silhouette Cameo 4, and MDP support kindly offered to send one for postage cost only. How cool is that?!

Extremely professional company. One of my favorite suppliers.

Terrible company avoid at all costs!

They allow staff to sell faulty products to customers and then refuse to replace of refund as they say it wasn’t invoiced. This is despite having the staff details, dates and times of transactions. Definitely avoid this unethical company.

The director invited me to settle the matter in court. Says it all!