MDP Supplies Reviews 

Great customer service. I needed help changing an order, which was pretty much on the back of the delivery truck, and they couldn't do enough for me. It's a nice change.

Replied to my email with in minutes and sorted my order out instantly.

Thank you to Carly (superstar)

Carly is an absolute superstar! Helped our business effectively and efficiently in a timely manner. Would 100% recommend them to anyone. Thank you Carly once again.

The products stocked by MDP are great and their level of professionalism is fantastic. The only issues I have ever had have been courier based so out of MDP's control. Despite that when these issues have arisen MDP have always bent over backwards to sort them for me.

It's being able to trust that level of service that keeps me coming back :)

Always quick with order never have any issues.

MDP is not what it used to be. The quality of issue resolution and customer service has noticeably declined over the years. As a long-term customer, I have seen a clear change, and unfortunately, it has not been for the better.

Honestly, I have only purchased from MDP twice and both times my order has been there the next day. Even when I ordered at 5pm, it turned up the next day.

Now, customer service..... Customer service in my eyes is one of the most important things in any company. It's what I pride myself on and to meet someone so informative and friendly as Erin who has answer all my questions and more is exactly what will make me a returning customer. I use Teckwrap for most of my projects, but after my experience with MDP and the customer service I think I will be making a change in my vinyl choices. Prices are good. Range is good. I'm like a child in a toy shop. That goes in my basket, so does this and that. Then I have to take it all out because of I ordered everything I wanted. My partner would make me sleep in the shed. All round A* company.

I had some issues with my delivery arriving, which was not MDP's fault, but they were great at keeping me updated and keeping on top of my order. Good customer support. Great company. My only criticism would be that they need to add a search bar to their website, as it can be difficult to find the right product.

Fantastic as always. Easy transaction, fast dispatch and quality items :)

Excellent service from Erin with an order . Highly recommend MDP - wouldn’t buy from anywhere else

Carly and the team are always polite, professional and go above and beyond to look after their customers.

I've been really happy with the service at MDP supplies as a new customer, I had a couple of issues with broken items but the matter was resolved instantly by Carly in customer service and refunds given. Excellent customer service.

First time ordering from MDP after seeing them recommended online. I placed a large glitter htv order for a rush order and panicked when it arrived at 8.30pm at night and I could not get it to cut on my cricut, no matter what setting I used! I emailed customer service late last night and had a response from Carly by 9.10am this morning. I had just managed to get the correct settings but they had replied quickly and wanted to help me find the right settings. Will be ordering again soon, great service!

Great products and amazing customer service. Returning customer, 5 star

Erin was very helpful, order was all sorted and delivered very quickly

Excellent customer service, fast and reliable.

Easy to use website, good prices. I use the swansea store and must comment on how friendly and helpful the boys who work there are. A credit to your team. Da iawn!

Customer service contacted me after I visited one of their branches. I think the staff member got their wires crossed or used the wrong word (discontinued) and I thought a product I use regularly had been discontinued. I contacted the manufacturer direct who contacted MDP, both assured me this was not the case and it’s possible that particular store might just not be physically stocking the product anymore, as they’re a smaller store. Besides this, delivery has been fast and slitting has been done without fail. No complaints, oh actually, maybe a search bar on the website haha

From start to finish the whole experience was incredibly easy. Carly was so fast with replies to questions and shipment arrived within 2 days to Ireland. I ordered 2 x 5m rolls and got sent 1 x roll of 10m which was incredibly helpful. Cannot fault them at all. Would highly recommend. And I could not praise Carly enough for her help and swift replies.

Great customer service received from Carly thank you

I have dealt with MDP on a number of occasions, and have always found them to be very helpful, providing sound advice and very prompt service!
It is often said that there are no stupid questions - that is certainly true as far as MDP are concerned, all are answered with courtesy and understanding, which is always refreshing!! Erin was very helpful with my latest enquiry, which put me on the path to a solution - great stuff!!!!