Medisave US LLP Reviews 6.565

TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I ordered the littman cardio IV, glad this website wasn't a scam but their delivery was subpar. Shipment was delayed and when it finally got here they didn't bother to put bubble wrap or any protectiv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After mistakenly trying a different company for a stethoscope and getting a used item/ wrong product in a new box, I decided to look into a reputable company. Littman listed Medisave and I am so glad... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ordered for gift for staff. Expected delivery date was 7 days away confirmed by company email at order time. Company waited 11 days to send me email telling me they finally shipped. Turns out the... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a Classic Littmann stethoscope and a few other items early one morning from this company. The package would not update on the USPS site for days. I contacted Medisave customer service and p... Toon meer

Bedrijf heeft geantwoord

3,5

Gemiddeld

TrustScore 3.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 36% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 1 van de 5 sterren

No recomiendo

No recomiendo, tras varios intentos siguen sin contestarme, compre fonendo q venía defectuoso me dieron la pegatina de devolución y aun no me han dicho nada, no contestan y no recibo ni uno nuevo ni el reintegro.
Totalmente decepcionado 😞

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Tried to steal my money

Tried to steal my money. Paid for an engraving on stethoscope and it was not engraved. Also ordered unisex scrubs and they sent female ones. Messing up on both items is wildly unprofessional in my book. Requested a refund and had to fight them over it.

Would recommend any other medical supplier than this company.

Addendum: I paid you money. The money was for items and work to be performed on an item. You charged me and did not perform the work on the item. Then you blamed a 3rd party for the error. That isn't even mentioning the other errors with the order as well. I had to send multiple emails to you and you have still not even initiated the refund. This is despite furnishing the evidence and you finally admitting the mistakes made. Charging someone and then not performing the labor paid for is theft.

9 juni 2025
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Joseph, Again we apologize for our error. No one is trying to "steal your money." We have new staff still getting up to speed on these quality control issues. These errors should have been caught before your order shipped. To say that you had to "fight" to receive a refund is also inaccurate. We do request photos to confirm customer claims (which you did supply) and we do request the return of items for which customers would like a refund (a prepaid return label was emailed to you). Per your request, we will refund you for these items once the return is received. If you have any issues, please reach out to me directly. Robert Kaiser rkaiser@medisave.net

Beoordeeld met 1 van de 5 sterren

DO NOT deliver on time.

Were satisfied when ordering on May 1st when the website & email claimed my package would be delivered on May 9th, because the gift was needed on May 17th. SADLY, it arrived on May 20th. DO NOT believe their estimated arrival dates. DO NOT order if timely delivery is required

20 mei 2025
Review zonder uitnodiging
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Antwoord van Medisave US LLP

Richard, we again apologize for the delay. Order volume was extremely high at that time and we were not able to meet the estimated date you were supplied at checkout. These dates are based on standard production and transit. Orders with the free shipping option do get pushed back when order volume is high and the Ground UPS service has no guaranteed time in transit. We are still seeing delays with many ground shipments. We spoke to you on the 13th and we were able to process your order the next day as promised. It appears that UPS took longer than usual to deliver (weekend days are not typically considered transit days for UPS). We are sorry for that additional delay. We of course have no control over transit times once the package leaves our facility. We do encourage customers to contact us directly when they have specific in-hands dates as the shipping options at checkout can be confusing. We will always work to expedite production on orders that have specific requirements.

Beoordeeld met 1 van de 5 sterren

Ordered on 4/24

Ordered on 4/24, still no shipping information. “ETA May 2nd” still no shipping information. Wish I could just cancel the order.

24 april 2025
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Isabella, I apologize for the delay. The specific Littmann Classic III color combination you ordered was out of stock for some time. I do not see any indication that you contacted us to cancel/change your order. We would certainly have been happy to do either under the circumstances.

Beoordeeld met 1 van de 5 sterren

Horrible operations

Horrible operations

When I ordered I ordered based on when they could deliver it. So, when I got an ETA of 5/2 I completed my order. Ordered on 4/26 and it didn’t ship until 5/1.

I reached out and they just kept giving me an excuse as to why it took so long. If you’re going to give a delivery date, at least make it within a day if your estimate. Not a whole business week.

Poor experience with them.

1 mei 2025
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

We apologize again for the delay. With only so many hours and hands to fulfill these orders we do, occasionally, fall behind. The shipping option you select at checkout does affect both order processing and carrier transit. We encourage customers to contact us if they have specific in-hands needs.

Beoordeeld met 5 van de 5 sterren

Trusted company

After mistakenly trying a different company for a stethoscope and getting a used item/ wrong product in a new box, I decided to look into a reputable company. Littman listed Medisave and I am so glad I used this company. I received my engraved Cardiology lV today and couldn’t be happier. Updates on delivery status were helpful and it arrived quickly. Beautiful colors.

8 april 2025
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review

Beoordeeld met 5 van de 5 sterren

very good job

very good job, I received my order on time and in perfect condition, throughout the process I had a safe and updated tracking and at the end the Littmann that I ordered arrived as desired.

Dino Molina

29 januari 2025
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and kind review

Beoordeeld met 3 van de 5 sterren

My order never received

My order (delivery) has been delayed multiple times and was told to get in touch with customer service of my order wasn’t received in two days from my original inquiry about the order. I have asked for the item to be cancelled and all the rep could tell me is that it was out for delivery. I have been told it is out for delivery since last Friday-I can see that.

Please, just cancel the order!

Miriam Smothers

27 december 2024
Logo Medisave US LLP

Antwoord van Medisave US LLP

Sorry for the delay. We are seeing transit times for Ground shipments take a little longer than typical at the moment. According to UPS, this package was delivered Tuesday, January 21 at 3:20 P.M. I've sent an email with the proof of delivery. Please let me know if you did not receive the package.

Beoordeeld met 1 van de 5 sterren

Poco profesionales

Poco profesionales. No se hacen responsables del retraso del pedido, a pesar de haber pagado más para entrega rápida. Están mintiendo en el anuncio de entrega es su web. No responden a correos, no les volveré a comprar nada.

2 januari 2025
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Disculpe la demora. Las fechas de entrega estimadas pueden diferir por diversos motivos. El tiempo de tránsito con cualquiera de las opciones de envío terrestre no tiene tiempo de tránsito garantizado. No veo ninguno de los detalles de su pedido en nuestro sistema. ¿Se trató de un pedido de Medisave US?

Beoordeeld met 5 van de 5 sterren

Easy to do

Easy to do, quick, fairly priced.

5 november 2024
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review

Beoordeeld met 1 van de 5 sterren

Actually deserves zero stars

If there was a zero star rating, that is what I would leave. Ordered a new stethoscope for my wife on Nov 29, and their receipt stated it would be delivered Dec 5. I called Dec 9 and Dec 11 and was told both times that they are behind and would ship the stethoscope that day. On Dec 16th, I attempted to call them because it still hadn't shipped, and now they are not even answering phone calls. I've had to do a charge back on my credit card to resolve this. This was supposed to be a Christmas gift for my wife, whose stethoscope was stolen and because Medisave has jerked me around for two weeks, I don't know that I can get another one in time for her. Take your money and go somewhere else to get your kit; don't get ripped off like I did (and according to recent reviews, many others have been as well).

29 november 2024
Logo Medisave US LLP

Antwoord van Medisave US LLP

We're sorry that we could not fulfill your order in a more timely manner

Beoordeeld met 1 van de 5 sterren

Still trying to find out where my order…

Still trying to find out where my order is. Unable to speak to anyone by telephone, chat, or email. I have been trying for one week to reach someone. Every time I try to call them I am the 2nd caller in line, I wait 9 minutes and I get the same message to leave a message. No one has called me back in days. The chat feature is just an email option. To date, no one has returned my many phone calls, chats or emails. I honestly am starting to think this company is not legit. My order was placed on Dec. 6. Also the tracking features do not work. The cancel order feature does not work. The Shop App is useless. DO NOT ORDER FROM THIS COMPANY.

19 december 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Haven’t received my order yet

Haven’t received my order yet. I’m confused. The SHOP app indicates it was delivered 3 days ago and that it is still in transit on the last day of “to be delivered by.” I don’t know if the screw up is on Medisave or SHOP. I do know from past orders from other vendors that the SHOP app is worthless.

10 december 2024
Logo Medisave US LLP

Antwoord van Medisave US LLP

Sorry for the trouble with the Shop App. That integration with our system could be better. We do email tracking details directly once the order is complete. According to USPS, this package was delivered in or at the mailbox at 4:37 pm on December 21, 2024. Please let us know if you did not receive it.

Beoordeeld met 5 van de 5 sterren

Ordered it for black Friday

Ordered it for black Friday and didn't hear back for almost 2 weeks. Finally I got the notification and the stethoscope had shipped. The box that the stethoscope came in was not closed properly and when I lifted it, it just fell out so I was a little worried that maybe it was damaged since it wasnt sealed but it looks great, the engraving was great, and I can hear things well so I think it was good. I got a free case for it too. The stethoscope doesn't as snuggle as I thought it would. The tubing keeps popping out which causes the whole stethoscope to pop out when you open it. The case is made for classic 3 so I think that's just how it is.

28 november 2024
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Sorry for the delay. We did have a very high order volume through the holidays. If you ordered the smaller, CM case it might be a bit snug for a Cardiology stethoscope. If you'd like to change to the larger, CP2 case we'd be happy to exchange that for you.

Beoordeeld met 5 van de 5 sterren

Great job

Im medical device seller. Every time I bought from medisave . They are have big discount and cheaper prices than other sellers. Items originally and packaged beautiful. Shipping every time in time. So recommend this website.

12 november 2024
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your continued business and your kind review.

Beoordeeld met 1 van de 5 sterren

placed an order 11/29 and paid $14.99…

placed an order 11/28 and paid $14.99 for priority mail and expected date was 12/04 then switched to 12/05. Updates are not clear it has been being transferred multiple times in Chigago for the last 3 days. Contacted customer service and i was told" There is no guaranteed time in transit " and " USPS priority mail is not a guarenteed service" so then why offer that option at extra charge ???? needed this product for gift exchange this weekend but unfortunately i will not have . i have requested to cancel and a full refund on my order and was told i have to wait until the product arrives and then ship it back !! dissapointed. do not reccomend buying from this website. should have got it off amazon.

6 december 2024
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Sorry for the delay. To be clear, estimated delivery dates can be off for a variety of reasons. High order volume and delays in transit account for most of these delays. Orders with paid shipping service options will ship before orders with Free or Budget shipping options. Once the package leaves our facility, unfortunately, we have no control over their transit.

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