Medisave US LLP Reviews 

6.575
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 2 van de 5 sterren

I ordered a case for my Littmann Core Digital stethoscope, the case is too small for the stethoscope, and it seemed used, reeking of cigarettes. The guy on the phone argued it smelled like plastic, bu... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a Littman on July 4th with engraving and it was here by July 7th🩷 I dont think i ever ordered something and it came that quick especially with the holiday. And of course it looks as I expec... Toon meer

Beoordeeld met 5 van de 5 sterren

After mistakenly trying a different company for a stethoscope and getting a used item/ wrong product in a new box, I decided to look into a reputable company. Littman listed Medisave and I am so glad... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I ordered the littman cardio IV, glad this website wasn't a scam but their delivery was subpar. Shipment was delayed and when it finally got here they didn't bother to put bubble wrap or any protectiv... Toon meer

Bedrijf heeft geantwoord

3,5

Gemiddeld

TrustScore 3.5 uit 5

7K reviews

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3,5

Alle reviews

(6.575)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

very late service

It's been 2 weeks since i ordered and i didn't receive my product and these don't attend the calls.

14 december 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

I'm sorry for the delay. We do have a very high order volume at the moment. Your order was placed on December 2nd and shipped on December 10th. Weekend days are not counted as production days.

Beoordeeld met 1 van de 5 sterren

Steer Clear

My experience with this company was terrible. I ordered my wife a Cardiology IV in the color Raspberry in early November. When I ordered, it was noted on the website that it was likely to ship within 5 business days due to delays from the manufacturer. When I called to check the status of my order a month later, they told me I shouldn't expect my order until after the New Year, if I was lucky. Don't waste your time with this company.

2 december 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

I apologize for the delay with your order. These are trying times with production and delivery issues from 3M Littmann like so many manufacturers in our current, pandemic burdened economy. While updates from Littmann can be vague to say the least we always have the option of switching to another color combination that is in stock in that same stethoscope model.

Beoordeeld met 5 van de 5 sterren

I thought I had ordered a 3M…

I thought I had ordered a 3M stethoscope as a gift for a physician friend in Europe who was getting married and then canceled it because I noticed that the time of delivery would be too close to the time I was leaving. However, apparently I had not properly canceled the order and it arrived the same day I left for Europe. Medisave had the best price and included a case unlike other vendors. I called the company and explained my dilemma and they accepted return of the product with no hassles. I had ordered the same product from another vendor through Amazon, which promised a quick delivery but at a higher price and without a case. Unlike many companies, Medisave quickly reimbursed my credit card for the charge. I appreciated the kind and understanding response from them. I wish I had not been so hard pressed to get the product as I would have ordered it from Medisave for sure.

2 november 2021
Review zonder uitnodiging
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Antwoord van Medisave US LLP

I'm glad everything worked out

Beoordeeld met 1 van de 5 sterren

Muy mala

Muy mala, hasta parece fraude. Han pasado dos meses y no llega mi estetoscopio. Primero dicen que esta out of stock, después de semanas supuestamente lo mandan y nunca llega al destino. Se realizó esto en dos ocasiones y nunca llegó. Me dicen que no se puede regresar el dinero porque esta grabado. Finalmente propongo pagar para que lo envíen a otra dirección y por medio de otra paquetería, para que me llegue otro correo diciéndome que esta out of stock de nuevo... ¿Cómo es posible, si supuestamente esta grabado mi estetoscopio? Pésimo. No lo recomiendo.

16 oktober 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

These are trying times. Supply issues are, unfortunately, part of the current economy. The issue with your order, however, is that you gave us an incomplete address. The package was held by the postal service and, when it was finally returned, you instructed us to ship it again to the same address with the same result. We ultimately processed three shipping labels for one order. We do ask our customers to carefully check all the details of their orders once we send the order confirmation.

Beoordeeld met 2 van de 5 sterren

Signature required....

Im not completely sure where the issue lies, but the overall experience was not the best. The first setback was the stethoscope that i had ordered went on back order ( which i can't place the blame on the company). Then I was willing to switch my color choice , unfortunately the options were slim. To further the situation a signature was required at delivery. I am not home for the delivery nor am i able to get to the Post Office to pick it up. I had asked Medisave to retract the signature request, and was told they cannot. Now all I want is a refund and they can have their package returned since I cannot get it.

26 augustus 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Jason,

I apologize for the trouble with your order. This has been a very trying year with supply issues from 3M Littmann and delivery issues from USPS - all completely out of our control. As detailed in our Shipping Terms and Conditions, a signature is required for ALL shipments (with the exception of small, 1st Class Mail parts). This helps ensure proper carrier service and provides the necessary proof of delivery required for this high-end personalized medical equipment. With the recent, pandemic related issues we are having with all our carriers - especially USPS - this is even more important. Delivery exceptions and delays are becoming less the exception to the rule and more a frequent frustration for us and our customers. The signature requirement is the only way we have to hold our carriers accountable and, in the case of missing packages, file a claim for lost merchandise. We do, of course, have a number of shipping options. Had we had the conversation before the order was shipped we could have sent it to a local pick up location - FedEx Ground offers pick up at a number of pharmacies and local retailers - often with 24 hour pick up service. While USPS will not change a delivery address we can request to have the package sent back to us at which point I would be happy to arrange to reship your order at our expense to a location of your choosing.

Feel free to contact me directly;

Robert Kaiser
rkaiser@medisave.net

Beoordeeld met 1 van de 5 sterren

Ordered my stethoscope over a week ago

Ordered my stethoscope over a week ago. I paid extra to have it delivered with UPS. Someone put in the wrong tracking information and now the Stethoscope can’t be found.

22 augustus 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Toi,

As discussed - UPS is in the process of investigating this issue. To be clear, the tracking number you received is correct and the package was sent. UPS has not scanned the package and though we are confident it is moving through the UPS system, we unfortunately have no way to confirm that. I apologize again for the delay and the frustration. We do see this from time to time. I am watching this shipment and others in the same state from the same day closely. I am committed to resolving the matter one way or another once we have an update from the carrier.

Feel free to reach out to me directly,

Robert Kaiser
rkaiser@medisave.net

Beoordeeld met 5 van de 5 sterren

I love it so much!

I love it so much!!
My Littmann Classic III looks amazing, clear sound, and I had my name engraved on it :). Littmann is generally expensive but works well for its intended purpose. Came with a manual book, some ear, and headpieces. Shipping was about a week to get to CA. Fast replies within same day.

5 augustus 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review!

Beoordeeld met 5 van de 5 sterren

Littmann Master Cardiology

I ordered a Littmann Master Cardiology with engraving on a Monday. I got an email saying the stock was low but they were expecting a shipment. Next thing I know, the item shipped on Tuesday and I got it on Thursday! Wow! The shipping was fast and you can’t beat the prices. Out of all the authorized dealers of Littmann, Medisave definitely wins!

2 juli 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review!

Beoordeeld met 5 van de 5 sterren

Fast shipping

Fast shipping! Engraving was accurate.

24 juni 2021
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review!

Beoordeeld met 5 van de 5 sterren

Great Service

Stethoscope arrived ahead of schedule and looked great!

22 juni 2021
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review!

Beoordeeld met 5 van de 5 sterren

Best stethoscope ever!!!!

This is the beat stethoscope ever. I am able to hear sounds better than ever!!! Plus I am able to filter ambient noise.

17 juni 2021
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review!

Beoordeeld met 5 van de 5 sterren

Great Gifr

Bought this as a graduation from nursing school gift. His class mates were envious and he is ready to start his new job in CICU.

15 juni 2021
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review!

Beoordeeld met 5 van de 5 sterren

The master cardiology stethoscope is…

The master cardiology stethoscope is amazing. Quality of product and monogramming is yo be proud of. This is Second one I got over the past 10 years. You will love the Quality. Product was on backorder, but was shipped within a week of order. Clear communication and positive experience

14 juni 2021
Logo Medisave US LLP

Antwoord van Medisave US LLP

Thank you for your order and your kind review!

Beoordeeld met 5 van de 5 sterren

Customer Service

I ordered a Classic Littmann stethoscope and a few other items early one morning from this company. The package would not update on the USPS site for days. I contacted Medisave customer service and promptly received a response the same day. They looked into the issue for me and a few days later my package arrived! You can't beat the prices that they give on quality items. I would definitely recommend this company and have already! (Updated for spelling errors😆)

14 juni 2021
Review zonder uitnodiging
Logo Medisave US LLP

Antwoord van Medisave US LLP

We have been seeing issues like this with USPS. I'm glad everything worked out. Thank you for your order and your kind review!

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