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Mobility Extra Reviews 

620
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very helpful company. A bit slow to respond to emails (but so am I occasionally!). However, once I contacted them by phone, they couldn’t have been more helpful! Their mobility products are first cl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These guys are amazing! Best help, advice and their chat system is exactly what you wish all other company’s had! Someone there to chat to, an actual person! Super helpful! Trusty well made wheelchair... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful sales team. A quick telephone chat and my ambiguous order was clarified and dispatched. A great product, I am Delighted with my powered wheel chair. Its only gonna enhance my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy with the wheelchair, the weight helps me enormously for lifting into and out of my car. The one thing I would do is include a cushion. The seat is fairly comfortable but husbands asks for a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. Assistieve hulpmiddelen leverancier
  3. Ziekenhuisbenodigdheden
  4. Medische apparatuur leverancier
  5. Medische benodigdheden winkel
  6. Rolstoelenwinkel

Over Mobility Extra

Geschreven door het bedrijf

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Geschreven door het bedrijf

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

620 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(620)

208 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Swift, efficient, smooth and Sturdy

The order and the delivery were swift and easy. Mobility Extra was really efficient. I thought it would take longer, but it was delivered in good time. The box was huge! But it was a lovely surprise seeing that beautiful silver scooter. It was easy to assemble, the instructions were clear and precise and it was smooth and sturdy to ride on.

24 november 2025
Logo Mobility Extra

Antwoord van Mobility Extra

Thank You for taking the time to leave such a wonderful review, we hope you enjoy your new scooter!

Beoordeeld met 5 van de 5 sterren

I purchased a R2 rollator and received…

I purchased a R2 rollator and received it the next day. The service was amazing. The rollator was everything I wanted but the first time I used it i found it unstable
I contacted Mobility Extra and they very promptly replied suggesting we double check we were pushing the seat down to lock the frame properly
On checking this we pushed the seat down harder and problem solved!
Thank you Mobility Extra for all your help.
.

5 februari 2026
Review zonder uitnodiging
Logo Mobility Extra

Antwoord van Mobility Extra

We are always here to help!

Beoordeeld met 5 van de 5 sterren

Outstanding service was provided even…

Outstanding service was provided even before any purchase was made. Prices are highly competitive, and the delivery speed was impressively fast!

24 januari 2026
Review zonder uitnodiging
Logo Mobility Extra

Antwoord van Mobility Extra

Customer service, price and quality are so important to us! We appreciate the review!

Beoordeeld met 4 van de 5 sterren

Lightweight electric/manual wheelchair..

I am really pleased with my purchase, it was very well packaged and exactly what I expected it to be. We bought it for my husband to use around the house and he finds it so easy to manoevre. Although a little too speedy even on the lowest setting. Hopefully he will get used to this.I did find that the diagrams in the instruction book were a little difficult to follow as the writing is so small.

20 januari 2026
Logo Mobility Extra

Antwoord van Mobility Extra

We are grateful for the feedback. New manuals are in the pipeline!

Beoordeeld met 5 van de 5 sterren

Very happy with the wheelchair

Very happy with the wheelchair, had a couple of little niggles which were sorted within 24 hrs.
Great service.
Recommended to couple of friends already. Thanks ME.😀

10 oktober 2025
Review zonder uitnodiging
Logo Mobility Extra

Antwoord van Mobility Extra

Thank You! We are always here to help!

Beoordeeld met 5 van de 5 sterren

A great wheelchair

A superb wheelchair that gives comfort when out and about a great service from ordering to delivery thanks to all involved

13 januari 2026
Logo Mobility Extra

Antwoord van Mobility Extra

So happy to hear this!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Had problems with a loose wife that apparently we had pulled out somehow.
This was a week before Christmas with my husband relying on it due to an operation and being unable to walk.
This was on a Thursday and we were left panicking over the weekend but was assured a technician would be down on Monday.
As promised Steve turned up and gave me a replacement for Christmas whilst mine was taken for repair.
Week later he returned and swapped it back.
Very impressed but would advise all to check cables aren’t sagging and tighten if they need it.

31 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

It was our pleasure making sure your husband wasn't without a chair over Christmas. Happy New Year!

Beoordeeld met 5 van de 5 sterren

Cut above the rest

Fantastic service great communication i love this company so helpful u dont have to worry they'll sort everything out for you product quality used these afew years now excellent 😀

29 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

Always a pleasure hearing from another happy long standing customer!

Beoordeeld met 5 van de 5 sterren

Excellent after-sales service

I bought a Mobility Extra electric wheelchair for my Dad a few months ago. The chair has been good, but after a few weeks we had a problem with the charger - the team at ME were super-helpful and responsive and organised for a new charger to be sent straight away. Very friendly and helpful people. Excellent after-sales service.

30 december 2025
Review zonder uitnodiging
Logo Mobility Extra

Antwoord van Mobility Extra

We take pride in our after sales care and customer service so thank you for taking the time to leave a 5 star review.

Beoordeeld met 5 van de 5 sterren

Very efficient delivery and service

Very efficient delivery and very good response to a question about fitting additional control bracket. The MAX Air chair is well made and really easy to manoeuvre - very pleased with our purchase,

31 december 2025
Review zonder uitnodiging
Logo Mobility Extra

Antwoord van Mobility Extra

You are most welcome Ruth, pleased to hear you like the MX-AIR

Beoordeeld met 5 van de 5 sterren

Excellent service

Next day delivery, thank you.

23 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

You are most welcome! Merry Christmas from all of us at Mobility Extra

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, even before making a purchase. Very well priced! Delivery was super quick!

19 december 2025
Logo Mobility Extra

Antwoord van Mobility Extra

Customer service is a top priority for us, as well as quality products at amazing prices!

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