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moneyhelper.org.uk (incl. pensionwise.gov.uk) Reviews 

332
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Why do all (ok.... most) government www have rubbish IT? Annuity quote..... declared NO blood pressure diagnosis, but could not get quote as it wanted to know the amount of (non existent) medic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was very impressed with my pension wise appointment. Lawrence was very knowledgeable and friendly through out, highlighting all the key points of each pension option as well as providing inf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had my insurance cancelled just before I was due to go away because of medical changes. I was recommended to contact moneyhelper who were able to give me random telephone numbers of various insurer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Informatieservice

Over moneyhelper.org.uk (incl. pensionwise.gov.uk)

Geschreven door het bedrijf

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

332 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(332)

237 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very important advice from Money Helper advisor

The Money helper expert I talked to was crucially knowledgeable about my pension/tax situation and very patiently worked through it with me to give me the correct procedure to follow.

24 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 4 van de 5 sterren

I can’t really 🤔 have thought for all…

I can’t really 🤔 have thought for all advices and no direction to start with what all the advices are saying about things but instead I had so many advices but I felt in confusion whereas could start to get confused and frustrated with complex issues

18 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 3 van de 5 sterren

Very helpful agent

Very helpful agent however the hope they would be able to help me find a less expensive travel insurance that covered medical conditions did not transpire. In fact all of their recommendations were more expensive than those I had already found.

19 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry we weren't able to help you in this instance. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Beoordeeld met 5 van de 5 sterren

Easy to book an appointment

Easy to book an appointment, very professional, the advice given was very helpful. Information was explained , any question or queries were answered. Highly recommend this service

16 maart 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Very helpful and comprehensive bespoke discussion

Very helpful and comprehensive discussion re facts about my private pensions and description of ways of accessing them. Discussion was tailored to my circumstances. Useful summary with relevant links sent after meeting. I highly recommend this free service.

10 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Really helpful knowledgeable service

Really helpful knowledgeable service
Highly recommend

5 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

I was highly impressed by the service I…

I was highly impressed by the service I received, and all I needed to know was answered by the customer service person.

10 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Nice to get helpful and FREE advice.

Very helpful service if you are not sure about finances and personal pensions or other problems regarding money and its free advice..can't thank moneyhelper enough.

9 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

I was very happy with the service… understanding how pension tax works

I was very happy with the service provided & would definitely use this again, it was easy to ring & speak to your colleague who was very knowledgeable & would repeat if I didn’t understand with patience & kindness, thank you for putting my mind at rest & now can move forward with my forms to fill in.

10 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

I was impressed that the adviser took…

I was impressed that the adviser took the time initially to understand my situation before going through all of the options. She was very knowledgeable but also happy to go at my pace, making sure that I understood everything.

11 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Super helpful on understanding getting…

Super helpful on understanding getting my pension

13 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Verry good advice

I have a very good advice

15 maart 2026
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, polite and professional service

10 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Easy to use.. friendly knowledgeable staff

Found the staff friendly and helpful, using the on line calculator easy to follow..very positive experience

6 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Moneyhelper was very helpful

The Moneyhelper agent Phil was very patient and explained the complex topic of pensions very well. Lots of further information and signposting along with a summary of the conversation was provided.

11 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

The person I spoke to was very…very helpful

The person I spoke to was very knowledgeable and tailored the information to meet my current situation. A very useful service.

3 februari 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

1st experience of moneyhelper

Bart was very knowledgeable and explained everything, which made it easy for us to understand.

6 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 4 van de 5 sterren

Very good experience .

Very good experience .
It was important conversation for me. I think that we should prepare our questions for the interview in advance - it will be much more useful when you talk to a professional adviser.

4 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

The hour telephone call

The hour telephone appointment was well presented and the resulting summarised report allowed me to have a full appreciation of the options and tax implications of all options. This enabled me to be well prepared to discuss my options further with my pensions adviser. Pension Wise representative was very patient, professional and kind. Thank you

3 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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